Senior Manager, HR Section Support

US Open Tennis Championships

$120K — $135K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Human Resources or related field.
  • 5-7 years of experience as an HR Business Partner or similar role.
  • Professional certifications like PHR, SHRM-CP, or SPHR preferred.
  • In-depth knowledge of labor laws and regulations.
  • Exceptional communication and relationship-building skills.
  • Proficient in HRIS platforms and data analytics.

Responsibilities

  • Partner with leadership to create actionable talent strategies.
  • Coach managers on performance and disciplinary issues.
  • Ensure compliance with employment laws and minimize legal risks.
  • Assist in creating performance management frameworks.
  • Develop and implement tailored employee handbooks.
  • Guide organizations through structural changes.
  • Utilize people analytics to drive informed HR decisions.

Benefits

  • Hybrid work model with flexibility for remote and in-office work.
  • Comprehensive health benefits including medical, dental, and vision.
  • Generous paid time off policy and parental leave.
  • 401(k) plan with employer matching.
  • Resources for mental and emotional well-being.
  • Optional benefits like pet insurance and commuter perks.
Full Job Description
The Role

We are seeking a strategic and results-driven Outsourced HR Business Partner (HRBP) to provide expert human resources guidance to our client organizations. You will serve as the primary liaison between executive leadership and the broader workforce, driving talent strategies, managing complex employee relations, and ensuring all people operations align with local and federal employment laws. The ideal candidate possesses deep HR expertise, a consultative mindset, and the ability to seamlessly integrate into various company cultures.We are seeking a strategic and results-driven Outsourced HR Business Partner (HRBP) to provide expert human resources guidance to our client organizations. You will serve as the primary liaison between executive leadership and the broader workforce, driving talent strategies, managing complex employee relations, and ensuring all people operations align with local and federal employment laws. The ideal candidate possesses deep HR expertise, a consultative mindset, and the ability to seamlessly integrate into various company cultures.
  • Strategic Advising: Partner with client leadership to translate business objectives into actionable workforce and talent strategies.
  • Employee Relations: Coach managers through performance, engagement, and disciplinary issues. Investigate and resolve workplace conflicts objectively and effectively.
  • Compliance & Risk Management: Stay updated on employment laws (e.g., FMLA, FLSA, ADA) and ensure all client HR policies and procedures minimize legal exposure and remain fully compliant.
  • Performance & Talent Management: Assist clients in designing performance management frameworks, developing clear career pathways, and identifying high-potential talent for succession planning.
  • Policy Development: Help design, update, and implement comprehensive employee handbooks and HR operating procedures tailored to each client's unique needs.
  • Change Management: Guide organizations through structural changes, such as mergers, downsizing, or rapid scaling, ensuring smooth transitions with minimal impact on morale.
  • Data Analytics: Leverage people analytics (e.g., turnover signals, engagement scores) to diagnose systemic issues and guide informed, data-driven people decisions.


Who You Are
  • Education & Experience: Bachelor's degree in Human Resources, Business Administration, or a related field. Minimum of 5-7 years of experience as an HR Business Partner, HR Consultant, or similar senior HR role.
  • Certifications: Professional in Human Resources (PHR), SHRM-CP, SHRM-SCP, or SPHR highly preferred.
  • Legal Knowledge: Strong, demonstrable understanding of federal, state, and local labor laws and regulations.
  • Consulting Skills: Exceptional communication, relationship-building, and conflict-resolution skills, with a track record of successfully influencing C-suite executives and managers.
  • Analytical Capability: Comfort using HRIS platforms and interpreting HR metrics to drive business solutions.
  • Adaptability: Ability to quickly understand and navigate diverse corporate cultures and client environments.


What We Offer

At the USTA, we know people are our most important asset. For this reason, we offer a comprehensive benefits package designed to meet the needs of a diverse workforce!

  • Flexibility: Our Hybrid with Flexibility approach combines a balance of remote working with in-office collaboration to spark teamwork and creativity.
  • Comprehensive benefits designed to meet your unique needs: Medical, dental, vision, access to doctors virtually, a flexible spending account to manage your health and dependent care expenses, and life and disability insurance are a small part of our offerings.
  • Time to recharge and energize: Generous paid time off policy - including vacation, sick, personal, and paid holidays, parental leave, and a paid winter recess.
  • Plan for your future financially and professionally: 401(k) with employer matching (up to 6.5%), promotional and growth opportunities, Learning and Development programs to learn on the job, and up to $7,000 for tuition reimbursement.
  • Mental and emotional wellness: Resources for overall well-being, including mental health and meditation benefits.
  • Other cool perks: A personalized health management program, pet insurance, commuter benefits, identity theft protection, discounts with our network of partners, and fun events are just a few of the optional benefits available.


The expected range for the annual base salary for this position is $120,000 - 135,000. This role is eligible for an Incentive Compensation Plan (ICP) bonus up to 5%. This range does not include any additional pay or benefits for which a person may qualify. The actual base salary offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, the years of relevant experience, their unique skills, and the location from which they will be performing the job.

Come One, Come All

We strongly encourage you to apply if you're interested; we'd love to learn how you can "serve" our team with your unique experience!

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