Work Schedule

Environmental Conditions

Job Description

• Define, maintain, and continuously improve global demand management policies, processes, standards, and tools in alignment with Sales, Inventory and Operations Planning principles.
• Serve as the global business process owner for demand planning and demand management.
• Establish governance mechanisms that promote consistency, data integrity, analytical rigor, transparency, and process adherence across regions and business units.
• Develop and maintain global process documentation, standard operating procedures, planning calendars, decision rights, and escalation protocols.
• Establish performance metrics and a continuous improvement roadmap for global demand planning.
• Analyze forecast performance, identify root causes of forecast error and bias, and lead corrective and preventive actions.
• Apply the Thermo Fisher Scientific Practical Process Improvement Business System to eliminate waste, improve planning effectiveness, and strengthen the customer experience.
• Facilitate regular governance reviews to assess performance, adoption, risks, and opportunities.

• Coach and mentor demand forecasters, planners, analysts, and business partners to strengthen technical capabilities and planning proficiency.
• Promote standardized ways of working while recognizing appropriate differences in markets, businesses, and product portfolios.
• Develop and deliver training programs, planning playbooks, reference materials, and capability-building sessions.
• Create communities of practice that encourage knowledge sharing, collaboration, and adoption of planning best practices.
• Promote planning discipline, accountability, and continuous improvement across the global organization.
• Assess capability gaps and implement development plans that advance demand planning maturity.
• Support onboarding and training for new planners, system users, and business stakeholders.

• Coordinate the end-to-end global demand planning cycle, ensuring timely completion, clear documentation, effective governance, and high-quality handoffs.
• Develop, validate, maintain, and execute centralized statistical forecasting models.
• Partner with commercial teams to efficiently incorporate customer insights, market intelligence, product strategies, lifecycle events, and business assumptions into demand plans.
• Facilitate consensus demand reviews and support executive-level planning discussions as required.
• Support the development of annual operating plan and long-range plan demand projections.
• Lead or support scenario modeling, sensitivity analysis, and risk-and-opportunity assessments.
• Ensure demand assumptions are clearly documented, quantified, and communicated to supply planning, operations, finance, and business leadership.
• Partner with supply planning teams to translate demand signals into effective supply, capacity, and inventory decisions.
• Support new product introductions, product transitions, discontinuations, promotions, and other significant demand events.
• Identify demand-related constraints, gaps, and emerging trends that may affect customer service or financial performance.

• Serve as the demand management subject-matter expert for planning, reporting, analytics, and enterprise systems.
• Partner with information technology, digital, data, and system teams to resolve issues, prioritize enhancements, and deploy new functionality.
• Support the design, implementation, testing, and adoption of advanced planning solutions.
• Identify and lead initiatives involving process automation, AI-enabled forecasting, advanced analytics, and decision-support capabilities.
• Evaluate emerging planning technologies and recommend opportunities that improve forecast quality, productivity, scalability, and user experience.
• Oversee demand-related master data processes required for accurate forecasting and reliable system performance.
• Establish data quality controls and governance practices for products, customers, locations, planning hierarchies, history, and other forecasting attributes.
• Develop dashboards and executive-ready analytics that clearly communicate forecast performance, assumptions, risks, opportunities, and recommended actions.
• Promote responsible and effective use of AI-enabled tools in accordance with company policies and applicable regulatory requirements.

Success in this role will be demonstrated through:

• High-quality demand plans supported by transparent assumptions, scenarios, and analytics.
• Improved forecast accuracy and effective management of forecast bias.
• Increased adoption and consistent execution of standardized demand planning processes and tools.
• Stronger integration among commercial, finance, demand planning, supply planning, and operations teams.
• Improved planning productivity, process efficiency, and organizational capability.
• Effective translation of demand signals into supply, capacity, and inventory decisions.
• Improved visibility to business risks, opportunities, and potential customer-service impacts.
• Greater use of statistical forecasting, advanced analytics, and automation.
• Sustainable process improvements supported by clear governance and performance management.

• Bachelor’s degree in supply chain, business, engineering, operations, analytics, finance, or a related discipline required.
• Master of Business Administration, Master of Science, or another relevant advanced degree preferred.
• Professional certifications such as IBF CPF, APICS/ASCM CPIM or CSCP, Lean Six Sigma, PMP, or relevant data and analytics credentials are highly desirable.

• Five or more years of experience in demand planning, supply planning, Sales, Inventory and Operations Planning, integrated business planning, or a related supply chain function.
• Strong working knowledge of demand planning and SIOP/S&OP processes.
• Experience within life sciences, diagnostics, medical technology, pharmaceutical services, healthcare, or another regulated industry is preferred.
• Three or more years of demonstrated experience leading demand planning process improvements in a complex, matrixed, and cross-functional organization.
• Experience coordinating global or multi-regional planning processes.
• Demonstrated success leading enterprise planning improvements, process standardization, or business transformation initiatives.
• Experience developing and implementing statistical forecasting models and demand analytics.
• Experience supporting annual operating plans, long-range plans, scenario modeling, and executive planning reviews.

• Strong knowledge of demand planning principles, forecasting methods, performance measurement, and bias management.
• Hands-on experience with advanced planning platforms such as Kinaxis /Rapid Response or an equivalent solution.
• Hands-on experience with advanced planning platforms such as Demantra or an equivalent solution.
• Experience with enterprise resource planning systems and demand-related master data.
• Experience with analytics and visualization tools such as Power BI, Tableau, or equivalent platforms.
• Advanced proficiency with Microsoft Excel, PowerPoint, and other Microsoft Office applications.
• Familiarity with AI-enabled forecasting, agentic AI tools, process automation, or advanced analytics.
• Ability to translate complex data and planning concepts into clear insights, recommendations, and executive-ready materials.
• Strong business acumen with an understanding of the relationships among demand, revenue, inventory, capacity, customer service, and financial performance.
• Strong interpersonal, communication, facilitation, and presentation skills.
• Ability to influence stakeholders and drive alignment without direct reporting authority.
• Ability to work effectively across business units, functions, cultures, and geographic regions.
• Strong process discipline, attention to detail, and commitment to data integrity.
• Demonstrated ability to independently manage multiple priorities in a fast-moving environment.
• Strong problem-solving skills and a continuous improvement mindset.

Candidates considered for the Senior Manager level will typically demonstrate:

• Significant experience leading global process governance, center-of-excellence, or enterprise process-owner activities.
• A successful record of leading enterprise-wide planning transformations or large-scale process improvements.
• Greater depth in advanced analytics, statistical modeling, AI-enabled planning, or digital supply chain transformation.
• The ability to independently lead complex cross-functional initiatives with significant business impact.
• Strong influence with senior leaders and executive stakeholders.
• Experience establishing global strategies, roadmaps, governance models, and performance management frameworks.
• The ability to coach senior planning practitioners and lead organizational capability-building initiatives.

Compensation and Benefits

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards