Viavi Solutions

Senior Manager, Global Credit & Collections

Viavi Solutions$100K — $130K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years managing Global Credit and Collections operations required
  • Experience with large publicly traded companies preferred
  • BA/BS degree in Business, Economics, Finance, or Accounting
  • Hands-on experience with Oracle R12 and preferred familiarity with Ariba and data warehousing tools
  • Demonstrated ability to collaborate across departments, particularly with Finance and Sales
  • Proven success in driving process improvements and enhancing productivity in AR/Credit/Collections

Responsibilities

  • Serve as Global Process Owner for Accounts Receivable (Credit, Invoicing, Collections, Cash Applications)
  • Direct and optimize AR collections performance across North America and globally
  • Manage changes during system implementations, acquisitions, and process improvements
  • Lead credit and payment terms assessment, ensuring adherence to credit policies
  • Oversee and develop U.S. and international AR teams, ensuring excellent service and performance
  • Collaborate with internal and external stakeholders to effectively manage the AR cycle
  • Manage and reconcile Global Bad Debt Reserves and Trade Accounts Receivable

Benefits

  • Exposure to senior level executives
  • Opportunity for advancement in a global setting
  • Development opportunities in process management and team leadership
  • Diverse work culture with international collaboration opportunities
Full Job Description

Summary:

Reporting to the Assistant Global Controller, VIAVI is looking for a creative and confident self-starter who is a team player, but also comfortable working autonomously. The candidate must possess strong interpersonal and communication skills (written and oral) to establish credibility and facilitate an effective working relationship with a wide range of Company representatives including the Company’s leadership team. Other critical skills include sound business judgment, calibrating advice and strategy based on the company’s risk tolerance, strong organization and prioritization/time management skills, attention to detail, strategic thinking, goal and team orientation, and the ability to develop relationships with a variety of people at different levels and functions throughout the Company. If you are looking for a role that will give you exposure to senior level executives within the Company this position is for you.

Duties & Responsibilities:

Position Details:
  • Global Process Owner (GPO) for the Accounts Receivable (AR) function. This includes global responsibility for Credit, Invoicing, Collections, and Cash Applications performance and processes.
  • Drive towards global AR collections performance success and provide direction to shared service centers on invoicing, collection, cash application and AR reporting processes. Specifically drive towards quarterly AR collections forecast for North America region, and coordinate and manage international regions’ forecasts feeding up to the quarterly Global AR collections forecast and provide regular updates to the Treasury organization.
  • Demonstrate proven ability to drive and manage changes due to system implementation or acquisitions or other internal process improvement initiatives.
  • Global lead and escalation for customer Credit and Payment Terms assessment and decisions. Ensure that the Global Credit Policy is followed in terms of credit review process and credit limit approval matrix.  Demonstrate proven ability to assess and communicate customer Credit risk via customer financial capacity, key ratios and trends, and communicate Credit and Payment Terms decisions internally and to external customers.
  • Supervise, lead, and develop Local and International AR teams to achieve and maintain excellent customer service processes, and reach established AR performance goals. 
  • The position directly manages two U.S.-based AR team members (Sr. Global Credit Analyst and North America Collections Analyst); Additionally, this position provides oversight and works closely with International teams including Shared Services Centers (Shenzhen and Pune) AR teams, and Regional Finance members in North America, Latin America, EMEA, and APAC.
  • Work closely and proactively with internal (Sales, Order Management, Regional Finance, Accounting, FP&A, GL, Internal/External Audit, Revenue, Legal, Treasury, etc.) and external customers, to effectively manage the AR cycle.
  • As the Account Owner for Global Bad Debt Reserves and Trade Accounts Receivable, ensure Monthly and Quarterly reconciliations are timely and accurate via the Oracle Account Reconciliation Module (ARM) process.
  • Ensure AR SOX Controls are followed and reported on a monthly/quarterly/annual basis, as required by each control.
  • Ensure that AR-related systems are operational and effectively utilized to facilitate efficient AR performance. These systems include Oracle (AR Module and Credit Module operations),  Ariba and additional customer portals, e-Invoicing, EDI, bank receipts reporting (lockbox process & wire/ACH receipts), etc.
  • Drive Global AR process improvements to generate efficiencies and improve controls. Ensure policies and processes are up to date.
  • Responsible for leading the Corporate financial close for AR, including reconciliations, bad debt reserves/expense, confirmation process and working with external auditors in regard to AR performance, reconciliations, and reporting.
  • Responsible for Finance review and approval of Global Project Orders Statements of Work (SOW) Billing Milestones and customer credit terms.
  • Responsible for Consolidated AR reporting of performance metrics reported to senior management including the Audit Committee and Board Packages.

Pre-Requisites / Skills / Experience Requirements:

Qualifications
  • Minimum of 8+ years managing Global Credit and Collections operations.
  • Experience in a large publicly traded company with presence in multiple countries preferred.
  • BA/BS in Business/Economics/Finance/Accounting.
  •  Hands-on experience with Oracle R12; experience with Get Paid/Ariba Portal and data warehouse (Brio/Essbase/etc.) desired.
  • Strong and proven track record of working cross-functionally with Order Management, Corporate Finance, Sales Management, and Regional Finance teams.
  • Proven track record of driving process improvements, improving controls, and increasing the overall productivity of the AR/Credit/Collections function.

Key skills and attributes necessary for success in the role:
  • Strong customer service focus.
  • Excellent written and verbal communication skills.
  • Ability to multi-task and set priorities.
  • Motivated problem-solver with the ability to quickly resolve issues.
  • Strong analytical skills.

If you have what it takes to push boundaries and seize opportunities, apply to join our team today.

About Viavi Solutions

Viavi Solutions is a global provider of network test, monitoring and assurance solutions to communications service providers, enterprises, network equipment manufacturers, civil government, military and avionics customers. The company serves customers worldwide.
Learn more about Viavi Solutions
Size
3,600 employees
Market Cap
$2.3 billion
Industry
Net Income
$30.1 million
Founded
1923
5 Year Trend
+9.9%
Revenue
$1.1 billion
NASDAQ

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