Position Summary...We are seeking a highly strategic and execution-oriented Senior Manager, Business Lending, to lead the development, launch, and scaling of innovative lending solutions for business customers and marketplace sellers. This leader will play a critical role in shaping our lending strategy, driving partner collaboration, and delivering seamless financing experiences that help businesses grow.
This is a highly cross-functional role requiring strong expertise in embedded finance, SMB lending, credit operations, partnerships, risk management, and product commercialization. The ideal candidate combines strategic thinking with operational rigor and thrives in fast-paced, ambiguous, 0-to-1 environments.
What you'll do...Lending Strategy & Product Development
- Define and execute the business lending strategy aligned with company growth objectives
- Lead the development and scaling of lending products including working capital, merchant cash advance, invoice financing, and seller financing solutions
- Identify customer pain points and translate them into innovative lending capabilities and experiences
- Partner closely with Product, Engineering, Risk, Compliance, Treasury, and Operations teams to deliver scalable lending solutions
Partnership Management
- Develop and manage relationships with banking partners, capital providers, fintech platforms, and lending infrastructure vendors
- Evaluate and negotiate commercial partnerships to support lending expansion and program economics
- Collaborate with external financial institutions and ecosystem partners to deliver embedded lending capabilities
Program Management & Execution
- Own end-to-end program execution including roadmap planning, operational readiness, launch management, and post-launch optimization
- Establish scalable operating models, policies, workflows, and servicing frameworks
- Drive operational excellence across origination, underwriting, servicing, collections, and customer support processes
Risk, Compliance & Portfolio Performance
- Partner with Risk and Compliance teams to ensure responsible lending practices and regulatory adherence
- Monitor portfolio performance, unit economics, loss trends, and business KPIs
- Develop frameworks to optimize approval rates, customer experience, portfolio quality, and profitability
Analytics & Growth
- Leverage data-driven insights to improve customer acquisition, activation, retention, and lending utilization
- Partner with GTM, Adoption, and Marketing team to drive program growth
- Build business cases, financial models, and executive reporting for leadership reviews
- Identify opportunities to increase lending adoption and customer lifetime value
Qualifications
- 8+ years of working experience in the US in business lending, fintech, embedded finance, commercial banking, or related financial services
- Strong knowledge of SMB lending products, underwriting workflows, lending operations, and risk management
- Experience launching or scaling lending or embedded finance products in a fintech, marketplace, or banking environment
- Proven ability to lead complex cross-functional initiatives from concept to commercialization
- Strong commercial acumen with experience managing strategic partnerships and vendor negotiations
- Excellent analytical, communication, and executive stakeholder management skills
- Ability to operate effectively in ambiguous, fast-moving, and highly collaborative environments
Preferred Qualifications
- Experience with marketplace platforms, seller ecosystems, or embedded financial services
- Familiarity with regulatory frameworks related to lending, KYC/KYB, and financial compliance
- Experience working with bank partners, sponsor banks, or lending-as-a-service platforms
- Experience in product marketing of Financial Services is a plus
- MBA or advanced degree in Business, Finance, Economics, or related field preferred
Leadership Traits
- Customer obsessed and highly execution-focused
- Strategic thinker with strong operational discipline
- Entrepreneurial mindset with "builder" mentality
- Strong collaborator capable of influencing across organizations
- Data-driven decision maker with bias for action
- The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor's degree in Finance, Accounting, or related field and 4 years' experience in accounting, finance, or related area OR 6 years' experience in accounting, finance, or related area.
1 year's experience leading and completing cross-functional projects.
1 year's supervisory experience.
Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Analyzing data and interpreting results, Microsoft Office, Working in a large, complex, matrixed organization
Masters: Business Administration
Primary Location...10900 Ne 4th St, Bellevue, WA 98004, United States of America
