Work Flexibility: Remote
What you will do:
As our Senior Manager, Events & Experiences, you will lead the strategy, planning, and execution of best‑in‑class meetings and events that support the priorities of the businesses, industry associations, and senior leadership across the Customer Solutions Division. You will own the end‑to‑end events and experiences function, ensuring programs are strategically aligned, flawlessly executed, and deliver meaningful engagement and business impact.
You will oversee a broad portfolio of internal and external meetings and events, including leadership meetings, sales meetings, customer engagement programs, customer site visits, advisory boards, and national and regional industry conferences. Events range from small executive and advisory gatherings to large‑scale meetings, conferences, and experiences.
You are responsible for translating business objectives into event strategies and experiences, partnering closely with Marketing, Commercial, and Leadership stakeholders to define purpose, audience, format, and success metrics. You will provide strategic direction and hands‑on leadership across venue sourcing, budget management, vendor and agency oversight, compliance, risk management, and on‑site execution, while continually raising the bar on attendee experience and operational excellence.
You will serve as a trusted advisor to senior leaders on event strategy and is accountable for delivering consistent, high‑quality experiences that reflect the brand and support business goals.
Drive a strategic and proactive approach toeventplanning, communication, and outcomeswith internal stakeholders, includingDivisionalLeadership team, and externalpartners, to ensure alignment.
Oversee and coach team on the execution of meetingrequirements, plans and schedules that meet identified requirements. Requirements mayinclude invitations, registration, air and ground travel, food and beverage, audio visual,amenityselection, site inspections andselection, billing reconciliation, programevaluationsand follow-up with minimal direction.
What you need:
Required:
Bachelor27s degreerequired
10+ years of professional work experienceis required for this position.
7+ yearstrade show/eventexperience/convention experience is needed for this role.
5+ years of experience managing multiple projects while delivering on established timelines.
Preferred:
4+ years of people management experience highly preferred
Certified Meeting Planner,qualified to take CMP exam, or equivalent experience preferred but not essential
United States of America Pay Ranges:
- USN: $118,000 - $196,700 USD Annual
- US5: $123,900 - $206,500 USD Annual
- US10: $129,800 - $216,400 USD Annual
- US15: $135,700 - $226,200 USD Annual
- US20: $141,600 - $236,000 USD Annual
- US30: $153,400 - $255,700 USD Annual
View the U.S. work location and transparency guide to find the pay range for your location.
Travel Percentage: 30%
