Royal Bank of Canada

Senior Manager, Control Testing Reporting and Operations (Global Security)

Royal Bank of Canada$100K — $130K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in IT Risk, Audit, or technology controls, with 2+ years in a leadership role
  • Bachelor's degree in information systems, Computer Science, Finance, or related field
  • Strong data analytics and governance understanding, with the ability to articulate insights into business narratives
  • Advanced Excel skills for dashboard creation and report automation
  • Experience in scheduling, resource planning, and team management
  • Familiarity with GRC platforms and document management systems
  • Professional certifications (CISA, CRISC, CISSP, CIA, or CPA) preferred
  • Familiarity with industry frameworks (COBIT, NIST CSF, ISO 27001, ITIL)

Responsibilities

  • Maintain the testing schedule and track team engagement statuses
  • Build Excel dashboards for monitoring testing completion and remediation progress
  • Analyze control testing data to identify trends and areas for deeper investigation
  • Identify and propose automation for repetitive manual tasks in the testing cycle
  • Support the creation of automated reporting templates and workflows
  • Prepare issue logs and status reports for team visibility
  • Ensure documentation adheres to quality standards and is well-organized
  • Coach team members in translating data insights into compelling narratives

Benefits

  • Comprehensive Total Rewards Program with bonuses and flexible benefits
  • Supportive leadership focused on development opportunities
  • Ability to impact and make a difference in the organization
  • Dynamic and high-performing team environment
  • Challenging work responsibilities
  • Opportunities for progression and increased accountability
  • Access to diverse job opportunities across the organization
Full Job Description
Job Description

What is the opportunity?

The Senior Manager, Control Testing Reporting and Operations is a strategic role that bridges testing execution with data-driven insights and process. You'll play a key part in the control testing function, responsible for orchestrating the team's testing activities while transforming raw testing data into actionable intelligence.

What will you do?
  • Maintain and update the team's testing schedule, tracking completion status, due dates, and resource assignments across all active engagements
  • Build and maintain Excel-based dashboards and reporting tools to track testing completion, deficiency counts, aging issues, and remediation progress
  • Perform data analysis on control testing results to identify trends, recurring failures, and areas requiring deeper investigation
  • Identify repetitive manual tasks within the testing cycle that are candidates for automation or AI-assisted processing
  • Support the build-out of automated reporting templates and testing workflows using available tools (Excel macros, Power Query, Python, or RPA)
  • Prepare and maintain testing trackers, issue logs, and status reports to support team-wide visibility and accountability
  • Ensure all workpapers, evidence files, and supporting documentation are stored and organized per quality standards
  • Develop team capability in translating data into compelling narratives; coach team members on how to articulate findings in both technical and business terms for different audiences
  • Model cross-functional collaboration, represent and escalate issues and opportunities to senior leadership

What do you need to succeed?

Must-have
  • 7+ years of experience in IT Risk, IT Audit, or technology controls within the financial services industry, with at least 2 years in a team lead or supervisory capacity
  • Bachelor's degree in information systems, Computer Science, Finance, or a related field
  • Strong understanding of data analytics and governance frameworks; ability to investigate and articulate the "story" behind control testing data-not just what the numbers show, but why patterns emerge; demonstrated capability to translate technical data insights into business-relevant narratives. Note: Control testing execution is not required for this role; expertise in understanding and analyzing the data generated by control testing activities is essential.
  • Advanced Excel proficiency including pivot tables, Power Query, VLOOKUP/XLOOKUP, conditional formatting, and dashboard construction; expertise in designing advanced reporting models (dashboards, KRI trackers, issue aging reports, testing coverage summaries); ability to build and automate recurring management reports (weekly, monthly, quarterly); data analytical mindset to identify patterns, systemic weaknesses, and recurring failures
  • Experience with scheduling, resource planning, and team capacity management in a structured program environment
  • Familiarity with GRC platforms (ServiceNow GRC, RSA Archer, or equivalent) and document management systems
  • Exceptional reporting and communication skills
  • Professional certifications strongly preferred (CISA, CRISC, CISSP, CIA, or CPA)
  • Familiarity with one or more industry frameworks (COBIT, NIST CSF, ISO 27001, ITIL)


Nice-to-have
  • Advanced knowledge of process automation tools and emerging AI-assisted analytics capabilities
  • Experience leading or supporting digital transformation initiatives within risk and compliance functions

What's in it for you?

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work
  • Opportunities to take on progressively greater accountabilities
  • Access to a variety of job opportunities across business


Job Skills
Critical Thinking, Cyber Security Management, Decision Making, Detail-Oriented, Information Security Management, Information Technology Security, Interpersonal Relationship Management, IT Security Architecture, Performance Management (PM)

Additional Job Details

Address:

16 YORK ST:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-06-12

Application Deadline:

2026-06-30
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

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Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
5 Year Trend
+8.7%
NASDAQ

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