Aviva

Senior Manager, Change Delivery

Aviva • $120K — $160K *
Markham, ON L3R 0G6In-Person
Finance & Insurance
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Finance, Technology, Project Management or related field; relevant certifications are a plus.
  • 5+ years of leadership experience in transformation, portfolio delivery, or change management.
  • Proven experience managing governance and assurance activities in change portfolios.
  • Strong understanding of delivery methodologies like Agile and Waterfall.
  • Excellent stakeholder management and influencing skills with executive experience.
  • Strong analytical skills to evaluate complex situations and provide recommendations.

Responsibilities

  • Optimize governance frameworks to enhance transparency and accelerate delivery.
  • Lead the evolution of governance and delivery management practices for strategic alignment.
  • Provide independent assurance on portfolio initiatives, ensuring plans are robust and outcome-focused.
  • Foster a culture of continuous process improvement and challenge the status quo.
  • Collaborate with teams to leverage governance for successful project delivery.
  • Manage portfolio risks and provide timely insights for informed decision-making.
  • Facilitate executive discussions for clear accountability and resolution of challenges.

Benefits

  • Compelling rewards package including base compensation and annual bonus eligibility.
  • Hybrid flexible work model.
  • Outstanding opportunities for career development.
  • Support for professional development education.
  • Competitive vacation package with the option to purchase additional days off.
  • Corporate wellness programs for physical and mental health.
Full Job Description
The Opportunity
We are seeking a Senior Manager, Change Delivery to join the central Transformation team at Aviva Canada. In this role, you will support the execution and governance of Aviva Canada's Change Portfolio, ensuring strategic, regulatory, and business transformation initiatives are delivered with strong governance, effective planning, robust risk management, and disciplined execution. Working closely with key stakeholders across the business and IT, you will play a critical leadership role in enabling successful delivery of strategic outcomes while maintaining a consistent and transparent view of portfolio progress, dependencies, risks, and commitments

What you'll do:

As a Senior Manager, Change Delivery in Aviva Canada, you will have the following responsibilities:
  • Optimize governance frameworks, decision-making forums, artefacts, and delivery controls to improve transparency, accelerate delivery, and reduce unnecessary complexity.
  • Lead the evolution of governance, assurance, and delivery management practices across the Change Portfolio, ensuring they remain effective, pragmatic, and aligned to strategic outcomes.
  • Provide independent challenge and assurance across portfolio initiatives, ensuring plans, risks, dependencies, assumptions, and delivery commitments are robust, achievable, and outcome-focused.
  • Foster a culture that challenges the status quo, continuously identifying opportunities to simplify processes, improve ways of working, and enhance delivery effectiveness.
  • Partner with project and program teams to leverage governance as an enabler of successful delivery, ensuring the right balance between oversight, control, speed, and business value.
  • Assess and proactively manage portfolio risks, issues, dependencies, and delivery constraints, providing early insights and recommendations to support informed decision-making.
  • Lead integrated planning activities across strategic, regulatory, and business-led initiatives to ensure alignment of priorities, commitments, dependencies, and delivery roadmaps.
  • Facilitate governance forums and executive discussions, driving clear accountability, timely decisions, and resolution of delivery challenges.
  • Develop and maintain portfolio reporting, insights, and assurance assessments that provide leadership with a clear view of delivery health, risks, progress, and outcomes.
  • Drive continuous improvement in governance and delivery practices by incorporating lessons learned, industry best practices, and emerging portfolio management approaches.
  • Explore and implement new ways of working, operating models, and governance approaches that support evolving business, technology, and transformation delivery environments.
  • Leverage automation, data, and technology solutions to streamline governance activities, improve portfolio insights, enhance reporting quality, and reduce administrative effort.
  • Collaborate with sponsors, delivery teams, risk, control, audit, and senior leaders to ensure appropriate governance, strong control environments, and successful delivery of strategic outcomes.


What you'll bring:
  • Bachelor's degree in Business, Finance, Technology, Project Management, or a related discipline; relevant professional certifications considered an asset
  • 5+ years of leadership experience within large-scale transformation, portfolio delivery, program management, or change management environments
  • Demonstrated experience managing governance, planning, assurance, risk, issue, and dependency activities across complex change portfolios
  • Strong understanding of project, program, and portfolio delivery methodologies, including Agile, Waterfall, and hybrid delivery approaches
  • Proven ability to lead integrated planning across multiple initiatives while balancing priorities, dependencies, resource constraints, and business outcomes
  • Excellent stakeholder management and influencing skills, with experience working with executive leaders, sponsors, delivery teams, risk functions, and external partners
  • Strong analytical and problem-solving capabilities, with the ability to evaluate complex situations and provide practical recommendations to overcome delivery challenges
  • Experience identifying, assessing, and mitigating delivery risks, issues, and dependencies within complex transformation environments
  • Ability to challenge constructively, drive accountability, and influence outcomes while maintaining strong relationships across diverse stakeholder groups
  • Strong communication and executive presentation skills, with the ability to convey complex delivery information clearly and effectively
  • Experience with portfolio reporting, governance tooling, and performance measurement within enterprise transformation programs
  • Knowledge of the Canadian insurance industry and Aviva business environment would be considered an asset
  • Demonstrated resilience, adaptability, and the ability to manage complexity and competing priorities in a fast-paced environment


What you'll get:
  • The salary band for this position ranges from $120,000 to $160,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
  • Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
  • Hybrid flexible work model .
  • Outstanding career development opportunities.
  • We'll support your professional development education.
  • Competitive vacation package with the option to purchase 5 extra days off per year.
  • Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
  • Corporate wellness programs to support our employees' physical and mental health.


This job advertisement is for a new vacancy which has been posted both internally & externally.

About Aviva

Natural health retailer and resource. Aviva promotes a holistic approach to your health and well-being through proper nutrition and a healthy, natural lifestyle. Aviva operates a retail store in Winnipeg, MB Canada and serves customers across Canada and around the world through www.avivahealth.com. Everything for healthy living.

Aviva Careers

Joining Aviva presents a prime opportunity to be part of a team that values leadership, innovation, and diversity in the workplace. Aviva, a leading insurance and financial services company, offers a variety of job opportunities that cater to a range of skills and professional interests, making it an ideal place for career growth and development.

Explore Job Opportunities

Aviva is actively hiring and continuously seeks passionate, creative, and solution-driven team players. Search open positions that match individual skills and interests in areas ranging from finance to technology. Each position at Aviva offers the chance to work with a global team that drives industry-leading solutions.

Experience Professional Growth

Aviva is committed to the professional growth of its employees. The company offers unmatched training, development, and certification support, allowing every team member to reach their full potential. Leadership and diversity training are integral parts of Aviva's commitment to fostering an inclusive environment.

Internship Programs

Start a career at Aviva with an internship that offers real-world experience and networking opportunities. Aviva's internships provide a robust platform for learning and applying practical skills in a dynamic setting, preparing interns for full-time positions within the company.

Benefits and Culture

Aviva is renowned for its employee benefits and positive company culture. The company prioritizes the well-being and satisfaction of its team, offering comprehensive benefits that enhance both personal and professional life. Aviva's culture is built on a foundation of respect for diversity and an ongoing commitment to inclusion.

Innovation and Networking

At Aviva, innovation is at the core of all operations. Employees are encouraged to lead transformation projects and introduce new strategies that drive growth and efficiency. Networking within Aviva provides connections to industry leaders and peers who are equally eager to share insights and collaborate on projects.

Career Advancement

Aviva believes in nurturing talent and providing employees with opportunities for advancement. Whether through promotions, cross-departmental moves, or leadership roles, team members have numerous paths to elevate their careers.

Join the Aviva Team

Interested candidates are encouraged to apply. Prepare a resume, practice for the interview, and explore the exciting employment and career opportunities at Aviva. Personalize job alerts to stay informed about the latest news and positions that align with career preferences and skills.

Stay Connected with Aviva Careers

Keep up to date with career tips, insider perspectives, and industry-leading insights—all from the professionals who are part of Aviva. Explore what it means to work at a company where innovation, leadership, and diversity are valued above all.

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Learn more about Aviva
Size
28,596 employees
Industry
Finance & Insurance
NASDAQ
AVVIY
* Ladders Estimates

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