Senior Manager, Business Applications - Sovos SOVOS
Senior Manager, Business ApplicationsFinance | Full-Time• United States
The Role
At Sovos, we're building a Salesforce ecosystem that powers go-to-market excellence across a global, 1,000+ user enterprise. As Senior Manager, GTM Business Applications, you'll lead the strategy, architecture, and delivery of our Salesforce platform and connected applications - partnering with Sales Operations, Finance, Professional Services, Customer Success, and executive leadership to deliver scalable, compliant, high-performance solutions. This is a senior technical leadership role at the intersection of platform engineering and business impact.
More specifically, you will:
- Lead and develop a team of Salesforce administrators and developers - own hiring, mentoring, performance management, and career growth to build a skilled and effective, technically strong team.
- Own the strategy, architecture, governance, and delivery roadmap for Sovos's Salesforce ecosystem and connected enterprise applications, supporting 1,000+ users across sales, customer service, finance, and professional services.
- Partner with business stakeholders to gather requirements, translate business needs into technical design, and deliver new functionality including custom objects, workflows, automation, analytics, security configurations, and integrations. Leverage AI tools to accelerate requirements gathering, design documentation, and delivery efficiency.
- Manage and evolve Salesforce CPQ configuration - including product catalog, pricing rules, quote templates, approval workflows, and contract lifecycle - ensuring alignment with Sales Operations, Legal, and Finance for quoting accuracy and revenue recognition.
- Design and enforce Salesforce security architecture including org-wide defaults, sharing rules, permission sets, field-level security, and login policies to ensure data governance, regulatory compliance, and least-privilege access across the organization.
- Champion Agile/Scrum delivery practices across the team - lead sprint planning, backlog grooming, and retrospectives to drive continuous improvement, predictable delivery cadence, and transparent stakeholder communication.
- Establish and maintain a mature Salesforce DevOps practice using Salesforce DX, CI/CD pipelines, and tooling such as Prodly, Copado, or Gearset - enforce sandbox governance, environment strategy, and metadata version control to ensure stable, auditable deployments.
- Lead Salesforce and connected-system workstreams for mergers and acquisitions - own due diligence, data migration strategy, org consolidation or coexistence planning, and post-close integration execution.
- Ensure platform compliance with data privacy regulations including GDPR, CCPA, and regional requirements - enforce data residency configurations, audit trail policies, field encryption, and data retention schedules in coordination with Legal and InfoSec.
- Serve as the senior technical voice for the GTM Applications platform - translate complex architecture decisions and platform risk into executive-level recommendations and maintain transparent roadmap visibility for VP and C-suite stakeholders.
- Own platform and team budgets including Salesforce license optimization, vendor contract renewals, tooling rationalization, and headcount planning to ensure cost governance across the GTM application portfolio.
What You Bring to Sovos
- You have experience with Sales Cloud and/or Service Cloud.
- You've built deep Salesforce expertise, including platform architecture, security design, CPQ configuration, and integration patterns, including hands-on experience with platform architecture, security design, CPQ configuration, and integration patterns - and you've led a team of administrators or developers through full delivery cycles.
- You have strong command of the Salesforce security model including permission sets, permission set groups, org-wide defaults, role hierarchy, sharing rules, field-level security, and Salesforce Shield - and you've conducted security reviews and enforced least-privilege access principles.
- You're fluent in Agile/Scrum delivery frameworks and have led sprint planning, backlog management, and iterative delivery using tools such as Jira, Azure DevOps, or equivalent.
- You understand Salesforce integration architecture including REST/SOAP APIs, platform events, and middleware platforms (Boomi, MuleSoft, or equivalent) - and you can govern integration design and troubleshoot cross-system data flows.
- You have experience with Salesforce DevOps practices including Salesforce DX, scratch orgs, sandbox management, and CI/CD tooling such as Prodly, Copado, or Gearset - and you're comfortable with metadata version control and release governance.
- You've led Salesforce and enterprise application integrations in M&A contexts - including due diligence assessments, org consolidation, data migration, and post-close system integration planning.
- You're familiar with data privacy regulations (GDPR, CCPA) and their application to Salesforce platform configuration including data residency, field encryption, audit trails, and retention policies.
- You hold relevant Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder) or equivalent demonstrated expertise - additional credentials such as Sales Cloud Consultant, Service Cloud Consultant, or Salesforce Security Specialist are strongly preferred.
- You're comfortable using AI-assisted workflows and tools to improve productivity, documentation quality, and technical delivery.
- Due to client contractual obligations, the successful candidate will be asked to clear a background check and drug test upon hire.
The Process
We believe in a transparent and comprehensive hiring process. Here's what you might expect:
1
Pre-Employment Assessment
Regionally specific assessments we use to mitigate bias and give every applicant a fair shot.
2
Video Interview
A chance to meet as many qualified applicants as possible and get to know you beyond your resume.
3
Meeting with a Recruiter
A conversation to talk through the role, your experience, and your goals.
4
Live Interviews with the Hiring Team
Meet the people you'll work with and dig into the day-to-day of the role.
Life at Sovos
The tools to enhance your life - because we want you to enjoy your life outside of work and inside!
- Global Mentoring Programs
- AI Tools and Technology from Day 1
- Continuous Learning and Development
- Language Learning Support
- Global Employee Recognition Platform and Programs
- Global Parental Leave Policy
- Flexible Time-Off
- Comprehensive Health, Dental and Vision Insurance
- 401(k) with company match
- HSA with Sovos match
- Tuition Reimbursement
- Volunteer Time Off and Charitable Giving Match
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