Global Payments

Senior Manager, AI Engineering

Global Payments • $135K — $160K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of hands-on experience in software development, particularly in GenAI & ML applications
  • Proven leadership in managing engineering teams across diverse disciplines
  • Expertise in industry trends, particularly with LLMs and related development frameworks
  • Strong communication and storytelling skills, essential for stakeholder engagement
  • Bachelor's or Master's degree in Computer Science, AI, or a relevant field

Responsibilities

  • Lead and manage a team of engineers to create and implement GenAI-driven products
  • Measure success and customer satisfaction of the products developed by your team
  • Drive the adoption of enterprise GenAI tools across the organization
  • Clarify business needs for custom AI solutions and third-party tool integration
  • Facilitate collaboration and alignment across various teams from concept to deployment
  • Stay informed on GenAI advancements to spur innovation within the team

Benefits

  • Professional development opportunities in cutting-edge AI technologies
  • A dynamic work environment that promotes creativity and innovation
  • Collaborative culture with emphasis on employee well-being and support
  • Chance to influence the transformation of business practices at a large scale
Full Job Description

Job Description

What you'll own
  • Drive enterprise AI transformation by identifying and delivering Generative Artificial Intelligence (GenAI) and Machine Learning (ML) solutions that create measurable business value, improve decision-making, and unlock new growth opportunities.
  • Lead high-performing engineering teams that deliver innovative, production-ready AI products and capabilities, accelerating adoption, enhancing user experiences, and advancing strategic business objectives.
  • Shape the future direction of AI across Global Payments by influencing investment priorities, evaluating emerging technologies, and turning complex business challenges into scalable solutions that drive competitive advantage.
  • Champion responsible and effective AI adoption by ensuring solutions are secure, ethical, compliant, and aligned with business goals while building trust and confidence across stakeholders.
  • Accelerate organizational AI maturity by fostering collaboration, growing internal AI communities, and expanding awareness of AI capabilities that empower teams to innovate and deliver greater impact.
What you'll bring
  • Proven success leading software engineering teams and delivering enterprise-scale Artificial Intelligence (AI), Machine Learning (ML), or Generative Artificial Intelligence (GenAI) solutions that drive business outcomes.
  • Strong hands-on engineering background with experience building, deploying, and scaling production-ready software applications and AI-powered products.
  • Demonstrated ability to translate business strategy into technical execution, aligning innovation initiatives with organizational goals and measurable results.
  • Exceptional communication, stakeholder management, and storytelling skills with the ability to influence decisions across technical and non-technical audiences.
  • Bachelor's or Master's degree in Computer Science, Artificial Intelligence, or a related field, combined with a passion for developing talent and building high-performing teams.
It's a bonus if you have
  • Experience with Natural Language Processing (NLP), conversational AI agents, or large language model application development frameworks.
  • Knowledge of cloud and data platforms, including Amazon Web Services (AWS), Google Cloud Platform (GCP), Snowflake, Apache Spark, or Apache Kafka.
  • Experience implementing AI/ML operational practices, including continuous integration/continuous deployment (CI/CD), automation, data governance, or real-time data processing solutions.
About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

Our perks - what we’ll bring for you

We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.
• A competitive salary and benefits package that recognizes your contribution
• Opportunities to grow your skills and build your career within a global business
• Access to learning, development and on-the-job experiences that expand your expertise
• A supportive, inclusive team environment where your ideas and input matter
• Time to give back through community and charity initiatives
• A global employee assistance programme to support your wellbeing
• Recognition through a global platform that celebrates your achievements

 


Diversity and EEO Statements    

Global Payments is an organization that stands against racism, intolerance and injustice in all its forms — one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.     

About Global Payments

Global Payments (NYSE: GPN) is a transaction processors and offers worldwide electronic transaction processing services through their high speed, robust electronic information networks. These networks process billions of business and consumer payment card and money transfer transactions annually for customers in the United States, Canada, Europe and Latin America. Global Payments also provides business-to-business payment card and processing services, such as money transfer, cash management, financial electronic data interchange, management information and reporting services.

Global Payments Careers

Join the dynamic team at Global Payments, a leader in payment technology services worldwide. As a pivotal player in the financial technology sector, Global Payments offers unparalleled job opportunities that propel your career forward through innovation and leadership.

Work You’ll Do

At Global Payments, you’ll engage in meaningful work that directly impacts global commerce. Our team is dedicated to redefining how money moves around the world, and by joining us, you’ll contribute to a secure, seamless payment experience for businesses and consumers alike.

Empower Your Professional Growth

Global Payments is not just a company; it's a vibrant community where career growth is fostered through comprehensive leadership and diversity training programs. We believe in nurturing the skills of our employees with advanced training and ample networking opportunities, ensuring every team member can achieve their career aspirations.

Innovate with Us

Innovation is at the heart of Global Payments. Our employees are encouraged to think big and create solutions that influence the industry. With a culture that thrives on new ideas, we provide the tools and freedom necessary for professional breakthroughs.

Join Our Inclusive Team

Diversity and inclusion are the foundations of our corporate culture. At Global Payments, we celebrate diverse perspectives and believe they contribute to our success. We are committed to creating an inclusive environment where all team members, regardless of their background, can thrive.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional looking for your next challenge or a recent graduate eager to start your career, Global Payments has a position for you. From full-time positions to internships, our hiring process is designed to find not just the right skills but also the right fit for our culture.

Benefits That Work For You

Our employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. From health insurance to retirement plans, and flexible working conditions, we ensure our team is equipped to succeed both at work and in life.

Stay Connected

Stay up-to-date with the latest from Global Payments: - **Explore Careers**: Discover the various career paths available at Global Payments. From technology to customer support, find the role that best suits your skills and passions. - **Prepare for Your Interview**: Gain insights into our interview process and find tips on how to prepare your resume to stand out. - **Learn and Develop**: Find out more about our commitment to employee development and how we support your professional growth through continuous learning and opportunities.

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with Global Payments? Explore our job opportunities and find out how your expertise can help shape the future of global payments.

Keep Up to Date

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Global Payments. Join Global Payments and be part of a team that values growth, leadership, and innovation. Together, we can redefine the future of global transactions.
Learn more about Global Payments
Size
25,000 employees
Market Cap
$25.8 billion
Industry
Net Income
$584.5 million
Founded
1967
5 Year Trend
+31.1%
Revenue
$7.4 billion
NASDAQ

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