Job Description

Responsible for the design, development, and continuous improvement of a complex portfolio of learning products and assists in the mentorship and development of learning product owners and associate learning product owners. Operates with a high degree of strategic ownership at the intersection of learning science, product thinking, and instructional technology to create scalable, high-impact learning experiences. Combines strategic and creative thinking with efficient, time-sensitive execution to drive portfolio-level outcomes while identifying areas for systemic improvement.

Learning Product Owner

At WGU, innovation and delivering results are at the heart of how we create meaningful learning experiences for students. We are seeking a strategic and data-driven Learning Product Owner to lead a portfolio of digital learning products, driving continuous improvement through learning science, emerging technologies, and cross-functional collaboration.
Impact

As a Learning Product Owner, you will own a portfolio of complex learning products from concept through launch and ongoing iteration. You will partner across instructional design, assessment, research, analytics, development, and project management teams to create engaging, effective, and scalable learning experiences that align with learner needs and business priorities.
What You'll Do

• Lead the design and continuous improvement of complex learning experiences aligned to learner needs, business priorities, and market demand.
• Own a portfolio of strategic learning products, guiding product strategy, roadmap development, launch, and ongoing optimization.
• Partner with assessment, development, and research teams to ensure alignment between competencies, assessments, instructional strategies, and product outcomes.
• Use data, experimentation, and learner insights to drive product enhancements and improve engagement, persistence, and completion metrics.
• Lead the adoption of emerging technologies and AI-enabled tools to accelerate design, content creation, analysis, and workflow efficiency.
• Collaborate with project managers and cross-functional stakeholders to manage multiple initiatives simultaneously in an agile environment.
• Identify risks, automate processes, and apply systems-thinking approaches to improve product quality, scalability, and long-term portfolio performance.

What You'll Bring

• Advanced expertise in learning science, instructional design, and adult learning theory.
• Expert proficiency in designing end-to-end learning experiences from concept through evaluation.
• Ability to interpret complex data and translate insights into strategic product improvements.
• Deep experience working with instructional technologies and digital learning platforms.
• Demonstrated ability to manage multiple complex projects and priorities concurrently.
• Comfort operating in ambiguity with strong ownership, accountability, and independent judgment.
• Expert experience working in agile or iterative development environments.
• Proficiency with AI tools and their application in content creation, analysis, and workflow optimization.
• Strong collaboration, communication, and stakeholder management skills across all organizational levels.

What's Required

• Master's degree in Instructional Design, Education, Learning Experience Design, or related field.
• 5 years of experience designing and developing digital learning products or experiences, with demonstrated growth in scope and complexity.
• Experience working on cross-functional teams delivering complex projects.
• Demonstrated ability to mentor or develop others.

Bonus Points

• Experience in competency-based education or online higher education.
• Experience using data and structured experimentation to drive product or learning design decisions.
• Demonstrated experience leading portfolio-level strategy or product roadmaps.
• Experience leveraging AI in design or development workflows.

Experience in Lieu of Education

Equivalent combinations of education and experience that demonstrate the required knowledge, skills, and abilities may be considered.
What to Expect

At WGU, our mission drives everything we do, including how we hire. Our interview experience is designed to give qualified candidates the opportunity to show their best work through meaningful conversations and collaboration.

We thoughtfully review every application and invite forward the candidates whose experience and potential best align with the role and our mission.

• Introductory call
• Hiring manager interview
• Sr Manager interview

Work Location

This is a full-time, in-office position requiring five days per week in our Salt Lake City, Utah office, designed to foster the collaboration and connection that fuel our best work.
Visa Sponsorship

While we welcome applicants from all backgrounds, WGU is not able to provide visa sponsorship for this role.
Travel Requirement

This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements.

Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.