The Employee Skilling team, within AWS Skilling and Social Impact (SSI), delivers scalable AI fluency and cloud competency pathways designed to meet every Amazonian at their current skill level. We serve ~1.5M Amazonians - regardless of technical background - by amplifying, connecting, and scaling the learning ecosystem required to meet learners where they are. We are the connective layer between Amazonian learners, operating as the Center of Excellence (COE) for skilling at scale.
The Learning Architect is the technical learning design authority for the Employee Skilling team. This role ensures that every program we operate maintains rigor, coherence, and alignment with Amazon standards, while remaining accessible to learners across the full skill spectrum, from a finance analyst exploring AI fundamentals to a solutions architect preparing for AWS Certification.
SSI is seeking a Learning Architect who is passionate about making complex learning ecosystems simple and accessible for every learner. You'll partner across SSI and enablement teams to bring a fragmented learning landscape closer to ~1.5M Amazonians - connecting the dots between existing programs, content, and pathways so learners can easily find what they need, when they need it.
We're looking for someone who leads through influence and partnership - someone who can work across organizational boundaries to create coherent, progressive skill journeys that serve our Amazonian audience. You know how to leverage what already exists, build bridges between teams, and translate complexity into clarity for the learner.
Key job responsibilities
Pathway Architecture & Design
Design and maintain end-to-end learning pathways across AI fluency and foundational cloud skills
Architect progressive skill journeys from awareness to application to validated competency, accommodating non-technical Amazonians through experienced builders pursuing AWS Certification
Define prerequisite frameworks, entry points, and progression milestones; design blended models combining self-paced content, cohort experiences, and hands-on labs
Program Rigor & Quality Assurance
Establish learning design standards, assessment frameworks, and competency validation criteria aligned to AWS standards
Ensure SCORM/xAPI integrations and content distribution support seamless learner experiences
Content Curation & Development
Curate, sequence, and adapt existing content for internal audiences; develop original materials where gaps exist
Maintain a content map across the ecosystem, identifying gaps and evaluating external offerings for internal repositioning
Stakeholder Collaboration
Partner with delivery, business development, and data teams to translate demand signals into learning interventions and define meaningful outcome metrics beyond completion rates
Advise the Head of Employee Skilling on roadmap priorities based on learner data and skill gap analysis
Innovation & Continuous Improvement
Evaluate emerging learning technologies and assessment approaches for applicability at scale
Iterate on pathway design based on learner feedback, outcome data, and evolving skill requirements
A day in the life
• Review learner progression data across AI fluency and cloud pathways to identify where learners stall, drop off, or need clearer sequencing
• Partner with SSI and enablement teams to align existing AWS content into coherent internal pathway sequences that meet learners where they are
• Evaluate and curate third-party and externally-focused content for internal repositioning, mapping against skill gaps surfaced by data partners
• Collaborate with delivery partners to stitch self-paced digital content, cohort-based experiences, and hands-on labs into blended learning arcs that flow for the learner
BASIC QUALIFICATIONS
- 3+ years of Microsoft Office products and applications experience
- 3+ years of with Learning & Development and course facilitation experience
- Bachelor's degree or equivalent in Instructional Design, Educational Technology, Technical Training, Design, or a related field
- Experience in a training role, including technical training
- Experience developing or delivering training programs across multiple sites or regions
PREFERRED QUALIFICATIONS
- Master's degree or equivalent in Education, Instructional Design, or a related field
- Project Management Professional (PMP) or equivalent certification
- Experience with graphic training systems, multimedia content creation, and Learning Management Systems (LMS) administration
- Experience leading training strategy initiatives across large-scale operations and working cross-functionally at senior levels
- Experience mentoring trainers, using data analytics for training effectiveness measurement, and leading change management initiatives
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Sunnyvale - 159,000.00 - 215,100.00 USD annually
USA, VA, Arlington - 138,300.00 - 187,100.00 USD annually
USA, WA, Seattle - 138,300.00 - 187,100.00 USD annually
