Senior IT Technician

Loudoun County Government

$65K — $111K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Associate degree in Computer Science or related field
  • 4 years of related technical experience, preferably in local government
  • Experience with Recreation Management Databases such as Rectrac preferred
  • Familiarity with SharePoint, Teams, and ServiceNow software
  • Certifications in Microsoft Office, Project Management, or ITIL are an asset

Responsibilities

  • Act as primary Security Officer, managing access to network and applications
  • Install and configure peripheral devices like printers and card readers
  • Oversee inventory control of department IT equipment
  • Train staff on software applications and develop new training materials
  • Write and update user documentation and FAQs for county applications
  • Assist in planning and implementing IT software and projects
  • Perform additional job responsibilities specific to departmental needs

Benefits

  • Comprehensive benefits package upon joining
  • Eligibility for limited benefits for part-time employees
  • Employment benefits contingent on position's hours and assignment duration
  • Opportunities for training and professional development
  • Supportive work environment in county government
Full Job Description
Salary: $65,878.50 - $111,993.45 Annually
Location : Leesburg, VA
Job Type: FT Salary W BN
Job Number: 26-00574
Department: Parks Recreation & Community Services
Opening Date: 07/06/2026
Closing Date: 7/10/2026 11:59 PM Eastern
FLSA: Non-Exempt
Grade: 122

ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE 'SEE RESUME' WILL NOT BE TAKEN INTO CONSIDERATION.

Introduction

Salary offers are based on information contained within the application and any attachments (resume, certifications, etc.). Please ensure your profile and resume are up to date with all experience, education and skills you wish to be considered.

Job Summary

Loudoun County's Department of Parks, Recreation, and Community Services (PRCS) is seeking qualified candidates for the position of Senior IT Technician. Under the general direction of the Systems Administrator, the Senior IT Technician will serve as the lead support role for end users on automated systems, software, and hardware issues.

We are currently hiring for the following location(s):
• PRCS, 742 Miller Drive SE, Leesburg, VA

Responsibilities include, but are not limited to:
• Act as primary Security Officer for the department - assigning and removing access to the county network and applications such as Rectrac and Jot Forms.
• Install and configure peripheral devices such as printers, credit card readers, cash drawers, and barcode readers.
• Manage the ordering and inventory control of desktops, laptops, monitors, tablets, and cell phones for the department.
• Provide training for staff on applications and create new training as needed.
• Write and update user tip sheets and FAQs for county applications.
• Assist with the planning, installation, and upgrades of IT software and IT projects.
• May carry out additional critical job responsibilities that are specific to the role and departmental assignment.

Minimum Qualifications

Associate degree in Computer Science or related field; four (4) years of related technical experience preferably in a local government setting; or equivalent combination of education and experience.

Preferred Qualifications:
Experience with a Recreation Management Database, such as Rectrac or a similar database management system, is preferred.
SharePoint; Teams; and ServiceNow software experience.
Related certification such as Microsoft Certified Office Specialist, Microsoft Certified Desktop Administrator, Project Management Professional (PMP), Certified Associate in Project Management (CAPM), or ITIL.

Job Contingencies and Special Requirements

Employment is contingent upon successful completion of a criminal background check, credit check and DMV driving record check.


Loudoun County Government offers a variety of benefits to both regular full time and part time employees. To view the comprehensive benefits package we have to offer you when you join our team, please click
Employees hired into Regular Part-Time Intermittent positions are eligible for limited County employee benefit programs, based on the position's regularly scheduled hours. Benefits eligibility for temporary employees are dependent on duration of assignment and number of scheduled hours.
01

How many years of experience do you have providing internal IT support and customer service to employees?
02

How many years of experience do you have creating and leading trainings on IT applications?
03

Which specific Recreation Management Database system(s) do you have experience using?
  • RecTrac
  • Active
  • CivicRec
  • Other (RecDesk, SmartRec, etc.)
  • None

Required Question

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