Senior IT & Business Systems Analyst

Gooch & Housego PLC

• $120K — $130K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in IT, Computer Science, Information Systems, or related field preferred.
  • 5-8 years of experience in IT infrastructure and business systems support.
  • Experience in manufacturing operations; multi-site support preferred.
  • Proficient in ERP systems, particularly SYSPRO.
  • Strong skills in Microsoft 365, Active Directory, Windows Server, and network administration.
  • Experience with SQL reporting and Power BI preferred.
  • Excellent analytical, troubleshooting, customer service, and communication skills.

Responsibilities

  • Provide advanced desktop, server, network, and end-user support across Moorpark and Fremont facilities.
  • Maintain local IT infrastructure and coordinate hardware lifecycle management.
  • Support cybersecurity initiatives and disaster recovery preparedness.
  • Troubleshoot application issues and deliver end-user training for SYSPRO ERP and other business applications.
  • Identify opportunities for business process improvement and system utilization.
  • Lead or participate in IT and business systems projects, documenting procedures and best practices.
  • Develop cross-training processes to enhance business continuity across sites.

Benefits

  • Medical, Dental, Vision coverage.
  • Basic Life AD&D Insurance.
  • Short and Long-Term Disability benefits.
  • Supplemental Employee Life AD&D Insurance.
  • Critical Illness & Accident Insurance options.
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSA).
  • Legal Plan and Identity Theft Protection services.
  • Employee Assistance Program (EAP) for support.
  • 401K retirement plan with company contributions.
Full Job Description
Job Type

Full-time

THE OPPORTUNITY

The Senior IT & Business Systems Analyst provides advanced technology support for California operations, serving as the IT and business systems resource for the Moorpark and Fremont facilities. The position supports infrastructure, end-user computing, ERP/business systems, local technology projects, cybersecurity initiatives, and continuous improvement while partnering closely with site leadership and the global IT organization. This position requires a well-rounded technology professional capable of balancing day-to-day operational support with business systems administration and process improvement in a manufacturing environment.

WHAT YOU'LL BE DOING

Infrastructure (40%)
• Provide advanced desktop, server, network, and end-user support across the Moorpark and Fremont facilities.
• Maintain local IT infrastructure, coordinate hardware lifecycle, and support the Microsoft environment.
• Support cybersecurity initiatives, disaster recovery preparedness, and vendor management.
• Partner with the Global IT team to ensure standardized technology solutions and consistent support across both California sites.

Business Systems (40%)
• Support SYSPRO ERP and other business applications across the California operations.
• Troubleshoot application issues, configure users, test system upgrades, and deliver end-user training.
• Partner with business leaders to identify opportunities to improve business processes, reporting, and system utilization.
• Support cross-site technology initiatives and ensure consistent business systems practices between Moorpark and Fremont.

Continuous Improvement (20%)
• Identify automation opportunities and recommend technology solutions that improve operational efficiency.
• Lead or participate in IT and business systems projects, documenting procedures and establishing best practices.
• Develop and maintain cross-training and knowledge-sharing processes to strengthen business continuity across both California sites.
• Support compliance, cybersecurity, and continuous improvement initiatives while serving as a trusted technology partner to site leadership.

WHAT YOU BRING
• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field preferred.
• 5-8 years of progressively responsible experience supporting IT infrastructure, business systems, and end-user technology.
• Experience supporting manufacturing operations; multi-site manufacturing support preferred.
• Experience supporting ERP systems (SYSPRO preferred).
• Proficiency with Microsoft 365, Active Directory, Windows Server, and network administration.
• Experience supporting enterprise applications, system implementations, and end-user training.
• SQL reporting and Power BI experience preferred.
• Strong analytical, troubleshooting, customer service, and communication skills.

G&H Benefits Include:
• Medical, Dental, Vision
• Basic Life AD&D Insurance
• Short Term Disability & Long-Term Disability
• Supplemental Employee Life AD&D Insurance
• Spouse and Child Life AD&D Insurance
• Critical Illness & Accident Insurance
• Hospital Indemnity Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA): Health Care and Dependent Care
• Legal Plan
• Identity Theft Protection
• Employee Assistance Program (EAP)
• Benefit Advocate Center (BAC): Benefits Advocacy and Support
• 401K

If you're ready to make a real impact in a world-class photonics environment, we'd love to hear from you.

Notes: This job description is not intended to be exhaustive in every respect, but rather to clearly define the fundamental purpose, responsibilities and dimensions for the role. Therefore, this job description does not describe any individual role holder. In addition to the contents of this job description, employees are expected to undertake all other reasonable and related tasks allocated by their line manager.

Salary Description

$120,000 - $130,000 annually

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