TIAA

Senior Instructional Tech Designer

TIAA$87K — $110K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in designing digital experiences and producing multimedia deliverables
  • Knowledge of adult learning design principles
  • Demonstrated consultative skills in needs analysis and solution recommendation
  • Strong visual design fundamentals, including layout and typography
  • Experience managing multiple concurrent projects in a collaborative environment
  • Excellent communication skills for effective stakeholder partnership
  • Innovative mindset for improving design and development
  • Advanced proficiency in Adobe Creative Cloud and other design tools.

Responsibilities

  • Consult with stakeholders to identify needs and recommend appropriate solutions
  • Lead complex design projects from initiation to launch
  • Design and develop engaging learning experiences for digital and blended formats
  • Produce clear and usable visual and multimedia content
  • Create high-quality video and interactive media deliverables
  • Develop impactful presentations for high-visibility audiences
  • Maintain and enhance learning content in SharePoint for improved usability
  • Apply accessibility standards in all learning and visual design
  • Incorporate data and feedback to enhance learning outcomes
  • Contribute to design templates and resources for consistency
  • Mentor and upskill team members through hands-on guidance and feedback
  • Streamline workflows and improve resource sharing within the team.

Benefits

  • Comprehensive health and wellness programs
  • Professional development opportunities including workshops and certifications
  • Flexible work arrangements and remote work options
  • Collaborative team environment with a focus on innovation
  • Access to cutting-edge tools and technologies in L&D.
  • Employee recognition programs.
  • Support for work-life balance and mental health initiatives.
Full Job Description
The Senior Instructional Tech Designer delivers high-impact learning experiences and elevates the team's capability through consultation, team leadership, and mentoring.

Key Responsibilities and Duties

  • Consult with stakeholders to diagnose needs, recommend approaches, and shape scope, timeline, and success measures
  • Lead complex Design projects in partnership with internal L&D teammates or internal clients from intake through launch.
  • Design and develop learning experiences end-to-end across digital and blended formats.
  • Produce high-quality visual and multimedia deliverables that make complex content clear and usable. (graphics, layouts, infographics, motion graphics, and video).
  • Design and develop video, motion graphics, and interactive media beyond basics.
  • Develop presentations for high-visibility audiences, ensuring effective messaging, engaging design, and alignment with Brand standards.
  • Maintain and publish learning content in SharePoint, improving usability and consistency of learner-facing pages.
  • Apply accessibility standards in learning and visual design.
  • Incorporate feedback and data to continuously improve learning effectiveness and learner experience.
  • Contribute to templates, asset libraries, and standards that improve consistency and speed.
  • Set and reinforce design standards (instructional + visual) through reviews and coaching.
  • Upskill and mentor teammates through feedback, examples, and hands-on guidance.
  • Improve team workflows, templates, and reusable assets to increase quality and efficiency at scale


Required qualifications
  • 3+ years of professional experience designing digital experiences and producing visual and multimedia deliverables.
  • Knowledge of adult learning design principles.
  • Demonstrated consultative skill (needs analysis, solution recommendation, influencing without authority).
  • Strong visual design fundamentals (layout, typography, visual hierarchy, brand alignment).
  • Experience working in a collaborative, deadline-driven environment with multiple concurrent projects.
  • Clear communication and strong stakeholder partnership skills.
  • A curious, innovative, creative mindset for exploring new ways to improve design and development.
  • Advanced tool fluency with:
    • Adobe Creative Cloud (e.g., Illustrator, Photoshop, Premiere)
    • Video/animation tools
    • Course authoring tools
    • SharePoint development


Preferred qualifications
  • Experience establishing design standards and conducting structured quality reviews.
  • Experience working with global teams and various stakeholders.
  • Experience developing learning in course authoring tools and support publishing workflows in an LMS/LXP environment.
  • Web development for learning delivery (HTML/CSS/JS).
  • Experience with generative AI development tools.
  • Experience creating immersive learning experiences, including simulations


Educational Requirements
  • University (Degree) Preferred


Work Experience
  • 3+ Years Required; 5+ Years Preferred


Physical Requirements
  • Physical Requirements: Sedentary Work


Career Level
7IC

Related Skills

Business Acumen, Communication, Consultative Communication, Digital Savviness, Influence, Innovation, Program Measurement, Story Telling, Talent Development, Vendor / Partner Management

Anticipated Posting End Date:
2026-08-22

Base Pay Range: $87,400/yr - $110,900/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

About TIAA

TIAA is a financial services company that specializes in providing retirement plans, IRAs, mutual funds, and life insurance. The company is dedicated to helping those who teach, heal, and serve to achieve financial well-being. TIAA was founded in 1918 and headquartered in New York, United States.

TIAA Careers

Joining TIAA presents an unparalleled opportunity to become part of a team that prides itself on fostering a culture of growth, innovation, and leadership in the financial services industry. As a company deeply committed to the professional development and well-being of its employees, TIAA is where your career aspirations can take flight.

Work You’ll Do

At TIAA, we are dedicated to providing our employees with meaningful job opportunities that offer both challenges and rewards. We believe in nurturing the skills and talents of our team members through diverse career paths, leadership development programs, and continuous learning opportunities.

Explore Our Team

Become a part of a workforce that is as diverse as the clients we serve. At TIAA, we understand that unique perspectives lead to innovative ideas and better decision-making. Our inclusive culture supports diversity training, ensuring all team members can thrive.

Innovate with Us

TIAA is at the forefront of financial innovation. We encourage our employees to lead the way in developing new strategies and solutions that continue to redefine the industry. Our collaborative environment supports your ideas and fosters creativity at every level.

Grow Your Career

Whether you are looking for your first internship or a seasoned professional position, TIAA offers a range of employment opportunities to help you realize your potential. Take advantage of our comprehensive benefits package, competitive salaries, and programs designed to support your career growth.

Networking and Professional Development

Networking at TIAA goes beyond connecting with colleagues; it involves engaging with industry leaders and participating in high-impact mentoring programs. Our commitment to professional growth is evident through our robust training and development courses tailored to enhance your career journey.

Join Our Hiring Process

Embark on your career with TIAA through a straightforward hiring process. Start by exploring open positions that match your skills and interests on our Jobs page. Submit your resume, prepare for your interview, and let your journey of professional fulfillment begin.

Stay Connected

Keep up to date with the latest from TIAA Careers by signing up for job alert emails that provide insights into new positions and career opportunities. Our careers blog offers tips, industry-leading insights, and insider perspectives to help you stay ahead in your career.

TIAA: Empowering Professional Futures

At TIAA, we are not just offering jobs; we are building futures. We invite you to join our team and experience a career where your growth is our priority, and your potential is limitless.

Search TIAA Jobs

Discover the opportunities waiting for you at TIAA. Search for open positions that align with your career goals and apply today. Let’s innovate, lead, and grow together. [SEARCH TIAA JOBS] [READ CAREERS BLOG]
Learn more about TIAA
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17,000 employees
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