Bachelor's degree in Instructional Design, Education, or related field.
7+ years of experience in instructional design or training roles.
Advanced proficiency with enterprise authoring and media tools.
Strong skills in learning consultation and stakeholder management.
Exceptional communication skills, both written and oral.
Responsibilities
Lead complex, cross-functional learning initiatives.
Design scalable learning programs aligned to organizational priorities.
Recommend comprehensive learning strategies beyond traditional training.
Develop blended learning solutions, including eLearning and job aids.
Collaborate with subject matter experts to create learner-centered experiences.
Diagnose performance needs in partnership with senior leaders and SMEs.
Manage relationships with stakeholders across various initiatives.
Benefits
Flexible working environment, including remote options.
Opportunity for professional development and skill enhancement.
Inclusivity-focused workplace with legally compliant language standards.
Engagement in high-visibility learning projects affecting organization wide.
Potential travel opportunities to foster industry connections.
Full Job Description
The Senior Instructional Designer leads high-impact, cross-functional learning initiatives and serves as a trusted learning consultant to business leaders. This role focuses on designing programs and learning strategies, not just individual courses, and plays a key role in shaping enterprise learning direction.
Job Description Major Responsibilities Enterprise Learning Design
Lead complex, cross-functional learning initiatives across various functional areas.
Design scalable programs and learning journeys aligned to organizational priorities.
Recommend learning strategies beyond training (process, performance support, enablement).
Content Development & Support
Design and build blended learning solutions including eLearning, ILT/VILT materials, and job aids.
Collaborate with SMEs to translate complex content into learner-centered experiences.
Apply evaluation strategies aligned to business needs.
Applies inclusive, legally compliant language standards when developing training.
Collaboration & Learning Operations
Partner with senior SMEs and leaders to diagnose performance needs.
Influence scope, approach, and priorities based on learning expertise.
Manage relationships with multiple stakeholders across initiatives.
Advanced Production & Quality
Serve as a production-capable designer for complex or high-visibility solutions.
Ensure alignment to enterprise design standards and measurement practices.
Organizational Agility
Operate effectively in a complex, matrixed organization.
Manage multiple concurrent priorities with shifting timelines.
Flex into additional enterprise learning initiatives as business needs evolve.
A proven self-starter trusted to deliver results independently in a remote, low-oversight setting.
Performs other duties as assigned that support enterprise learning initiatives, program evolution, and strategic learning priorities as business needs change.
Minimum Education or Certifications Required
Bachelor's degree in Instructional Design, Education, Learning & Development, or related field.
7+ years of experience in instructional design, training, or related roles.
Advanced proficiency with enterprise authoring and media tools.
Strong learning consultation and stakeholder management skills.
Minimum Experience or Skills Required
Proven and demonstrable working experience in designing, delivering and measuring adult learning modules built to achieve specific learning objectives.
Experience managing the implementation of complex projects (though need not possess formal project management credentials, e.g. PMP certification)
Proficiency in the use of Microsoft® software applications, including PowerPoint, Outlook, Word, and Excel.
Working knowledge of Skillport, and/or other Learning Management Systems.
Proficiency in virtual learning delivery platforms, such as Zoom.
Ability to work within a team structure, collaborating closely with colleagues and operating interdependently to achieve assigned tasks.
Exceptional communication skills - both written ad oral
Ability to prioritize work, handle multiple projects simultaneously with a high level of accuracy, and attention to detail and organization
Excellent analytical and problem-solving skills.
Excellent time management skills.
Flexible and adaptable in a fast paced, changing environment.
Experience with transportation industry is a plus.
