Are you an experienced claims professional looking to advance your career? The next step is here with Guardian in the role of
Senior Individual Disability Claims Specialist where you will use your creative mindset, persuasive writing, and investigative skills to dig deep resolving complex claim and policy matters, while partnering with other professionals offering nationwide travel opportunities representing Guardian with outstanding service putting our clients first. If you are ready to bring your experience, business acumen and innovative thinking, we will bring the support and state of the art resources to take your career to the next level. This is an opportunity to make an impact on the lives of our clients when they need it most, we are their Guardian!
You are a professional who has an internal drive to investigate using your critical thinking skills assessing policy matters and can manage competing priorities while meeting deadlines. You are passionate about growing your career and confident sharing ideas to continually improve both yourself and move the organization into the future.
In the role, you will- Be a decision maker.
- Focus on solving complex problems, while making timely, but thoughtful decisions to resolve client issues.
- Analyze medical, financial, and other claim documents.
- Have opportunities to meet with our customers in person.
- Provide accurate claims decisions in a time sensitive and fast- paced environment, while adhering to all state and department of insurance regulations.
Be a leader- Work across business divisions including both internal and external partners.
- Be a resource for colleagues with less experience.
- Work on department innovations.
You have- 5+ years insurance claim handling experience (Individual Disability Claims).
- A college or university degree, or high school diploma with extensive prior relevant work experience Demonstrated understanding of claim management techniques and critical thinking requiring analysis and/or investigation.
- Experience providing outstanding customer service.
- Attention to detail with demonstrated written and verbal communication skills.
- Demonstrated experience prioritizing competing priorities with deadlines.
- Negotiating skills, solution strategies and ability to apply appropriate resources.
- Solid understanding of Microsoft Office products, including Word, Excel, and Outlook.
LocationThis position offers the opportunity to work remotely. While this position can be fully remote, the primary office location for this group is Pittsfield, MA. Occasional travel to meet business needs will be required.
Salary Range:$80,610.00 - $132,435.00
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
Our PromiseAt Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-BeingAs part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.
