Full Job Description
**To be considered for this position, candidates must be legally authorized to work in the United States on a full-time basis without the need for employer sponsorship now or in the future.**
The **Senior** **Implementation Manager** is client-facingand leads the end-to-end delivery of SavvyMoney's Lending and Deposit product implementations for our financial institution Partners. From post-sale kickoff through go-live, this role is the primary point of accountability, translating Partner business goals into configured, integrated, and tested solutions across a complex ecosystem of core banking systems, digital banking Strategic Partners, credit bureaus, and ancillary vendors.
**Key responsibilities include -**
**Project Lifecycle Management**
- Drive decisions, escalations, and accountability across internal and Partner teams. Own end-to-end delivery of Lending and Deposit implementations, averaging four months from kickoff through go-live, with two to three concurrent Partner projects.
- Maintain project plans, risk logs, and status reporting for internal leadership and Partner stakeholders.
**Partner Relationship Management**
- Serve as the primary point of contact for Partner executives, product owners, compliance leads, and technical resources.
- Lead discovery, requirements workshops, configuration reviews, and go-live readiness checkpoints.
- Communicate progress, risks, and tradeoffs in terms that resonate with both business and technical audiences.
**Technical Delivery and Integrations**
- Learn each Partner's technology stack, including core banking, loan origination, digital banking, credit bureaus, and identity and fraud vendors.
- Coordinate integrations with Strategic Partners and third-party providers, managing dependencies, credentials, and testing windows.
**Cross-Functional Collaboration**
- Own clean handoffs from Sales into delivery and from delivery into post-launch support.
- Surface Partner feedback to Product and Engineering to influence roadmap priorities.
- Contribute to playbooks, templates, and process improvements that strengthen the Operations function.
- Communicates clearly and effectively, both verbally and in writing.
**Skills & Experience**
- Experience: 5+ years in client-facing implementation, project management, or technical account management, preferably in fintech, banking technology, or enterprise SaaS serving financial institutions.
- Domain Expertise: Working knowledge of lending (consumer, auto, credit card, personal loan) and deposit (checking, savings, CD, money market) products and the systems behind them.
- Technical Skills: Comfort with REST/JSON APIs, file-based integrations, data mappings, and configuration specs. Experience coordinating integrations across core banking, LOS, digital banking, or CRM platforms.
- Tools and Platforms:
- Atlassian (Jira and Confluence) for ticket tracking, project management, and documentation.
- Smartsheet for project plans, dashboards, and executive reporting.
- AI tools such as Claude to accelerate documentation, communications, and analysis. Curiosity about applying AI to improve delivery is strongly valued.
- Soft Skills: Direct, results-oriented communicator with strong ownership, sound judgment under incomplete information, and the ability to adapt across executive, technical, and operational audiences.
- Education: Bachelor's degree in Business, Information Systems, Finance, or related field, or equivalent experience.
**Base salary**
The annual base salary for this position is $115,000.00 and $125,000.00 based on experience and geography + Annual Bonus Potential
**Additionally we provide**
- Equity Compensation Package
- Flexible Time Off (FTO) - take time off as needed to rest and recharge.
- Medical, Dental, Vision - 100% premium paid for employee
- Disability/Life Insurance
- Opportunity for learning and career growth with a top Bay Area technology company
- Reimbursement for remote work setup
- Monthly stipend for phone and internet
- Team building events, culture activities, all hands events
- Paid time off to volunteer and serve the community
- Half day Fridays
- 401k matching contribution
- Beautiful California East Bay offices in Dublin, CA