Wave

Senior Human Resources Generalist (On-site)

Wave$80K — $95K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in human resources, business, or related field
  • 5+ years of experience as an HR Generalist
  • Strong verbal and written communication skills
  • Proven ability to maintain confidentiality
  • Expertise in local, state, and federal employment laws
  • Familiarity with recruitment trends and staffing practices
  • Project management skills and analytical acumen

Responsibilities

  • Guide managers and employees on HR issues and employment law
  • Develop tailored HR programs to meet team needs
  • Implement plans addressing long-term HR trends
  • Manage complex employee relations, including counseling and dispute resolution
  • Conduct in-depth employee investigations and handle workers' compensation processes
  • Administer leave of absence programs and benefits open enrollment
  • Ensure accuracy in HRIS and payroll operations

Benefits

  • Comprehensive HR support and development opportunities
  • Collaborative work environment with senior HR teammates
  • Engagement in improving organizational effectiveness
  • Responsive HR strategies aligning with business needs
  • Potential for professional development through project management involvement
Full Job Description
Job Summary

Do you want to shape HR strategies and support leaders in a fast-paced environment? As a Senior Human Resources Generalist at Spectrum, you'll administer policies and programs that balance employee advocacy and business needs. Ensure compliance with state and federal employment laws and provide comprehensive HR support across recruitment, retention, performance coaching, problem-solving and leadership development. You'll work with leaders to improve decisions and organizational effectiveness.

Responsibilities

How You'll Make an Impact
  • Provide guidance to managers and employees on human resources issues and employment law
  • Develop programs and initiatives to meet your team's needs
  • Coordinate solutions with senior HR teammates and implement plans to address long-term human resource needs and trends
  • Perform advanced employee relations functions including counseling, dispute resolution, managing performance issues, reviewing termination requests and conducting exit interviews
  • Conduct complex and sensitive employee investigations, manage workers compensation reporting and safety regulation processes
  • Coordinate administration of leave of absence programs, transitional work and accommodations, conduct benefits open enrollment and employee and supervisor trainings
  • Ensure timely and accurate HRIS and payroll entries, perform audit and compliance functions and maintain employee records
  • Demonstrated project management skills, business acumen, and analytical skills


Working Conditions
  • Office environment
  • Some travel as required


Qualifications

What You'll Bring to Spectrum

Required Qualifications

Education
  • Bachelor's degree in human resources, business, related field or equivalent

Experience
  • 5+ years of Human Resources Generalist experience

Skills
  • Communicate clearly in writing and verbally with all levels of employees and the public
  • Maintain confidentiality of information
  • Make decisions and solve problems under pressure
  • Demonstrated PC skills and Microsoft Office skills
  • Prioritize and organize work effectively and work independently
  • Exercise judgment and initiative to complete duties in a timely manner
  • Knowledge of local, state and federal employment laws and procedures including state and federal wage and hour laws
  • Knowledge of recruitment trends and technologies and of staffing and employment practices
  • Demonstrated knowledge of employee relations procedures and applicable law and demonstrated consultative and coaching skills
  • Demonstrated analytical skills, business acumen and project management skills


Preferred Qualifications

Education
  • Certifications for Human Resource Professionals (PHR, SPHR) preferred

Skills
  • Valid driver's license with satisfactory driving record within company standards
  • Knowledge of Spectrum / telecommunications products and services

About Wave

Wave is a Canadian financial services company that provides accounting, invoicing, and payment processing software for small businesses. The company was founded in 2010 by Kirk Simpson and James Lochrie. Wave's software is used by over 4 million small businesses around the world. In 2019, the company was acquired by H&R Block for $405 million. Wave is headquartered in Toronto, Canada.
Learn more about Wave
Size
200 employees
Industry
Founded
2011

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