Senior Functional Analyst

Gordon Food Service

$85K — $110K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Computer Science, Information Technology, or related field required.
  • 5-8 years of relevant analysis, software development, or similar experience.
  • Direct experience with modern tech stacks (dbt, BigQuery, Data Lake, GCP, Certified Datasets) or strong supply chain expertise.
  • Proven experience in vendor management and collaboration with SaaS vendors is preferred.
  • Highly motivated with strong independent problem-solving skills for managing multiple initiatives with minimal oversight.
  • Excellent verbal and written communication abilities for interacting with diverse stakeholders.

Responsibilities

  • Divide time between functional design, tech stack operations, on-call support, project work, and collaboration with business partners.
  • Act as a Subject Matter Expert for the o9 platform, ensuring system availability, stability, and value realization.
  • Elicit and translate complex customer requirements into actionable artifacts for IT and product teams.
  • Challenge business assumptions and clarify true user needs through consultative discussions.
  • Configure and optimize applications for performance, focusing on key supply chain metrics such as forecast accuracy and inventory turns.
  • Engage in large initiatives while mentoring less-experienced analysts and leading project teams.

Benefits

  • Hybrid work schedule with four days in-office and one day remote.
  • On-call schedule balanced with weekday working hours.
  • Opportunities for mentorship and leadership roles within the team.
  • Exposure to a modern technical environment with advanced supply chain technology.
Full Job Description
Position Summary:

The Senior Functional Analyst will focus on a supply chain suite of capabilities, including Demand Planning, Replenishment Planning, Inventory Optimization, and Order Optimization. This is a high-visibility, autonomous opportunity perfect for a technical professional eager to take full operational ownership of a modern supply chain tech stack as a Subject Matter Expert.

The Senior Functional Analyst works closely with business users to understand the processes and requirements, translating them into artifacts to create solutions. This role engages in projects of all sizes and monitors/configures the application to enable all essential software features for optimal performance. It is the ideal role for a consultative problem-solver who wants to actively challenge business assumptions, design complex enterprise processes, and advise leadership.

What you will do:
  • Routine Day Balance: Your time will roughly be divided into functional design, hands-on tech stack, on-call break fix, project work, and working with business partners.
  • o9 Platform & Tech Stack SME: Function as a key SME for system availability, stability, and value realization within the o9 platform. Direct internal technologies (including dbt, BigQuery, Data Lake, GCP, and Certified Datasets) to build and maintain secure, performant, and stable systems.
  • Strategic Translation & Requirement Engineering: Elicit domain requirements using interviews, document analysis, and workflow analysis. Understand complex customer business needs and translate them into actionable artifacts for IT staff, Product Owners, and SaaS vendor support teams.
  • Consultative Pushback: Drive and actively challenge business users on their assumptions regarding how they will successfully execute their plans. Break down high-level information to identify the underlying true needs of user requests.
  • Process Design & Optimization: Configure and tune applications for optimal performance, approaching problems with an awareness of key metrics (forecast accuracy, inventory turns, service levels) that must be balanced.
  • Ownership & Leadership: Successfully engage in multiple large initiatives simultaneously, absorbing break fix volume while driving long-term strategic Center of Excellence (CoE) initiatives. Mentor less-experienced analysts and occasionally serve as a project team leader.


When you will work:
  • Monday to Friday, 8am to 5pm plus an on-call requirement (1 week on call every 3 to 4 weeks).
  • Hybrid schedule: 4 days in the office in Wyoming, MI or Atlanta, GA with 1 day remote.


What you'll bring to the table:
  • Bachelor's Degree in Computer Science, Information Technology, or a related field required.
  • Five to eight years of previous analysis, software development, or relevant experience required.
  • Technical Acumen: Direct, proven experience working within a modern tech stack (dbt, BigQuery, Data Lake, GCP, Certified Datasets) OR Supply Chain Expertise with a deep understanding of demand planning and replenishment activities.
  • Vendor Management: Proven experience managing and collaborating with SaaS vendors preferred.
  • Independent Problem Solving: Highly motivated to engage in multiple large initiatives simultaneously with little to no oversight.
  • Communication: Excellent verbal and written communication skills; able to interact professionally and clearly with executives, managers, developers, and diverse subject matter experts.

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