Senior Fire Alarm Service Technician

HCI Systems, Inc.

$66K — $93K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Valid driver's license with a clean driving record.
  • Minimum of 2 years of experience in the Fire Alarm/Low Voltage industry.
  • Proficiency in using industry-specific tools and MS Office.
  • Excellent communication skills, particularly in customer interactions.
  • Must maintain regular and reliable attendance.

Responsibilities

  • Respond to scheduled and emergency service requests, troubleshooting, and repairing fire alarm systems.
  • Program fire alarm systems and possess experience with low voltage systems like security and access control.
  • Research and evaluate multiple alternatives to effectively resolve technical issues.
  • Communicate effectively with contractors and building owners throughout service processes.
  • Participate in weekly on-call rotation for emergency services.
  • Read and interpret technical documents such as blueprints and schematics.
  • Assist customers on-site, addressing their questions and concerns in a professional manner.

Benefits

  • Unlimited growth opportunities with consistent double-digit growth.
  • Comprehensive benefits including 401(k) matching and reduced-cost medical, dental, and vision insurance.
  • Paid holidays and a generous PTO plan.
  • Weekly pay schedule ensuring prompt payday.
  • Employee perks such as wellness programs, appreciation events, and pet insurance.
Full Job Description
Overview

We are seeking a skilledFire Alarm Service Technicianto join our team. In this role you will need to be familiar with servicing, troubleshooting, and repairing Fire Alarm systems.

Responsibilities
  • Service technicians shall respond to scheduled and emergency service requests and perform in-depth trouble shooting, repair and/or replacement of system equipment.
  • Service Technicians will have the ability to program fire alarm systems or have experience with programing low voltage systems including fire alarm, access control, security or CCTV.
  • Frequently resolve problems through research of multiple alternatives.
  • Communicate and effectively interact with other contractors and building owners.
  • Participate in weekly on call rotation.
  • Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics, and operational product manuals.
  • Assist customers on site with all questions and concerns in a timely and professional manner.
  • Effectively communicate project status to management.
  • Complete all appropriate company paperwork as required.
  • Industry related NICET and/or CA State Certification is preferred or obtain within one year of hire.
  • Experience with the following manufacturers: Edwards/EST, Kidde, Notifier, FireLite, Bosch, Silent Knight, DSC, Telguard, and Gamewell/FCI is preferred.
Qualifications
  • Valid driver's license with a clean driving record.
  • Applicants must meet requirements in relation to background and driving record.
  • Must be proficient in the use and application of industry related equipment including MS Office.
  • Must have excellent communications skills, using tact and diplomacy when dealing with customers.
  • Regular, reliable, predictable attendance.
  • Minimum of 2 years of experience in the Fire Alarm/Low Voltage industry.

Physical Requirements:

  • Able to work in unusual and sometimes difficult positions such as climbing a ladder, scaffolding and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc.
  • Capable of performing physical labor to include carrying and moving equipment and tools as required and lifting to 75lbs.

HCI Systems Inc. is a licensed C-7, C-10 and C-16 low voltage systems integration contractor offering a full spectrum of services including sales, engineering, installation, service, and maintenance with over 600 employees in our seven branches. We offer fire life safety, fire suppression, fire sprinkler, access control, video management, intrusion detection, structured cable, nurse call and other related electronic detection solutions to our customers.

Why Join Us?

  • Unlimited Growth 64 Our expanding product lines and markets drive consistent double-digit growth, creating ongoing opportunities for advancement.
  • Comprehensive Benefits 64 Enjoy 401(k) with matching, reduced-cost medical, dental, and vision insurance, plus flexible spending accounts. Additional voluntary benefits include life insurance, disability, and accident coverage.
  • Paid Time Off 64 Recharge with paid holidays and our PTO plan
  • Weekly Pay 64 Get paid every Friday.
  • Employee Perks 64 From appreciation events and department outings to wellness programs and pet insurance, we invest in our team9s well-being.

Pay RangeUSD $32.00 - USD $45.00 /Hr.

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