Wilson & Company, Inc Engineers & Architects

Senior Field Services Coordinator

Transportation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10 years of experience in relevant fields such as scheduling, operations coordination, utility inspections, or railroad services.
  • Strong leadership and mentoring skills for coordinating and guiding field personnel.
  • Effective verbal and written communication expertise for stakeholder engagement.
  • Solid problem-solving abilities to navigate conflicts and operational challenges.
  • Proficient in Microsoft Office and scheduling software with attention to detail.

Responsibilities

  • Coordinate daily field activities and allocate team workload assignments.
  • Supervise and mentor field staff, providing guidance and support.
  • Track project progress and staffing across various assignments.
  • Maintain communication with inspectors, clients, and railroad representatives.
  • Assist in conflict resolution and resource allocation for projects.
  • Oversee training and compliance of Utility Inspector Coordinators (UICs).
  • Manage operational concerns and escalate significant issues as needed.

Benefits

  • Comprehensive onboarding and training support for new staff.
  • Opportunities for professional development and process improvement.
  • Collaborative work environment that emphasizes teamwork and communication.
Full Job Description

Wilson & Company, Inc., Engineers & Architects, is currently seeking a Senior Field Services Coordinator to support our Railroad Field Services. We are looking for a candidate with great communication skills who enjoys working with a team in a fast-paced environment. This position will oversee the Field Services Coordinators, Utility Inspector Coordinators (UICs) and the Project Field Auditors while ensuring projects are executed safely, efficiently, and on schedule.

Essential Job Functions:

  • Assist the Scheduling and Field Services Operations Manager with daily field operations and workload distribution.
  • Lead and support field staff in coordinating field services.
  • Support communication between field personnel, inspectors, flaggers, contractors, clients, and internal teams.
  • Assist with emergency scheduling adjustments and after-hours coordination as needed.
  • Support onboarding and training new Utility Inspection Coordinators (UICs).
  • Assist with implementation of process improvements and operational efficiencies.
  • Ensure compliance with railroad requirements, company procedures, and safety standards.
  • Provide clarity for stakeholders.

Responsibilities

  • Coordinate daily field activities and team workload assignments.
  • Supervise and mentor field staff while providing guidance and support.
  • Track project progress and staffing needs across multiple projects.
  • Maintain communication with inspectors, railroad representatives, and clients.
  • Assist in resolving project conflicts and resource allocation issues.
  • Ensure personnel and resources are assigned appropriately.
  • Escalate significant operational concerns to the Scheduling and Field Services Operations Manager.
  • Participate in project coordination and pre-construction meetings.
  • Promote a collaborative and customer-focused team environment.
  • Oversight and management of Field Services Coordinators, Utility Inspector Coordinators (UICs) and the Project Field Auditors.
  • Ensure UICs are properly trained and qualified for assigned projects.
  • Provide Railroad(s) review, input/feedback, and interpretation of policies and guidelines for adherence and improvement.
  • Oversee Project Field Auditors and coordinate audit priorities across assigned projects.
  • Assign digital and field audits to Project Field Auditors based on project needs, workload, and schedule requirements.
  • Review completed digital and field audits for accuracy, completeness, compliance, and required follow-up.
  • Generate and distribute audit reports to the Scheduling and Field Services Operations Manager.

Preferred Skills

  • Strong leadership and team coordination abilities.
  • Excellent organizational and multitasking skills.
  • Effective verbal and written communication skills.
  • Problem-solving and conflict resolution experience.
  • Ability to prioritize competing demands in a fast-paced environment.
  • Knowledge of railroad operations, utility inspections, and field services.
  • Proficiency with Microsoft Office and scheduling software.
  • Strong attention to detail and documentation accuracy.

Preferred Experience

  • 10 years of experience in scheduling, operations coordination, utility inspections, railroad services, construction, engineering, or a related field.
  • Experience leading or mentoring scheduling staff, coordinators, inspectors, or field personnel.
  • Experience coordinating projects with contractors, clients, and railroad personnel.
  • Familiarity with project tracking, reporting, and compliance documentation.
  • Experience resolving scheduling conflicts and managing resource allocation.
  • Knowledge of railroad requirements and operational procedures is preferred.

Job Location:

  • Kansas City, MO
  • Salina, KS
  • Springfield, MO
  • Fort Worth, TX
  • Phoenix, AZ
  • Colorado Springs, CO

Pay Range:

  • $60-$70/hr.

Please note that Wilson & Company is not currently sponsoring applicants for work visas.

About Wilson & Company, Inc Engineers & Architects

Wilson & Company, Inc Engineers & Architects is a multidisciplinary engineering and architecture firm that provides planning, design, and construction management services. The company offers services in the areas of aviation, bridges, construction services, environmental, facilities, geospatial, planning, rail and transit, roads and highways, surveying, water resources, and water/wastewater. Wilson & Company, Inc Engineers & Architects serves clients in the United States and internationally. The company was founded in 1932 and is headquartered in Albuquerque, New Mexico.
Learn more about Wilson & Company, Inc Engineers & Architects
Size
1,000 employees
Industry
Net Income
$5 million
5 Year Trend
-5%
Revenue
$100 million

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