Senior Field Applications Engineer

INFICON

$70K — $110K *
US-AnywhereRemote in Phoenix, AZ
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor of Science in Engineering, Physics, Chemistry, or related field with 2-5+ years in Semiconductors
  • Solid knowledge of Semiconductor Processes and OEM tools (Lithography, PVD, CVD)
  • Strong verbal and written communication skills for customer engagement
  • Ability to adapt and foster strong relationships with diverse customers
  • Strong analytical and critical thinking skills for complex problem-solving
  • Willingness to travel 20-25%, domestically and internationally

Responsibilities

  • Deploy and support sensor integration and FabGuard Software Platform across semiconductor equipment
  • Create and analyze recipes using tool-based sensors for Fault Detection and Classification
  • Provide technical assistance to customers in specialized areas
  • Deliver detailed feedback to customers regarding troubleshooting and recipe development
  • Identify new process areas to enhance customer value with INFICON sensors
  • Report weekly to onsite account manager regarding activities and customer needs
  • Provide onsite training for INFICON products and installation support

Benefits

  • Profit-sharing bonus targeted at 10%
  • Sales Incentive Plan with potential for additional earnings
  • Flexible work hours and dynamic work environment
  • Various health and wellness programs
  • Generous employee benefits including medical, dental, and vision insurance
  • 401K plan with employer contributions
  • Tuition reimbursement opportunities
  • Relocation assistance available
Full Job Description
Job Description

Responsible for deployment of intelligent sensors, fault detection software, and new application development for US Field Applications Engineering group. The ideal candidate will be located in the Phoenix, AZ area but will work remotely and travel to customer sites. The successful candidate will work with INFICON's sales team to develop new opportunities and support projects at assigned accounts.
  • Deploy and Support sensor integration and FabGuard Software Platform on broad array of semiconductor process equipment.
  • Create recipes and data analysis of tool based sensors (data), INFICON sensors and the customer's sensors for the purposes of Fault Detection and Classification (FDC) using FabGuard
  • Provide technical assistance within areas of specialty for customers.
  • Provide written and oral feedback to the customer on applications work including process troubleshooting, recipe development, and installation procedures.
  • Identify unexplored process areas where INFICON sensors and software can add value to the customer.
  • Provide written and oral feedback to onsite account Manager on weekly activities, customer requests, needs and requirements.
  • Provide onsite training on INFICON products including FabGuard FDC software, INFICON hardware usage and basic troubleshooting.
  • Provide installation support of INFICON equipment as needed, which includes sensors, FabGuard software and He Leak Detectors.


Qualifications
  • Bachelor of Science degree in (Engineering, Physics, Chemistry or related sciences) with 2-5+ years' work experience preferably in Semiconductors
  • Solid understanding of Semiconductor Processes and OEM tools including Lithography, PVD and CVD. Broad understanding of ALD, Etch and CMP is desirable.
  • Excellent verbal and written communication skills for both external and internal customer relationships.
  • Ability to adapt to various field situations and to foster strong relationships with internal and external customers.
  • Requires strong Analytical Skills and Critical Thinking to Solve Complex Problems
  • Ability to travel (approximately 20-25%), both domestically and internationally.


Additional Information

The expected salary range for this position is between $70,000 and $110,000 per year. In addition, INFICON employees are eligible for a profit-sharing bonus with a target of 10%. This role is also eligible for a Sales Incentive Plan with a target incentive of 10%+. The actual compensation will be determined based on experience, location, and other factors permitted by law

INFICON provides a dynamic work environment that promotes diversity, equity, and inclusion. Our employees experience ongoing green initiatives, flexible work hours, and a variety of health and wellness programs.

INFICON's forward-thinking approach offers countless opportunities to design, support, and manufacture a diverse product portfolio that expands globally. Our Lean and Agile work environment offers competitive compensation, relocation assistance, a discretionary bonus, and generous employee benefits; major medical, dental, health, vision, 401K, vacation and sick time, tuition reimbursement, and more!

Videos To Watch
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