Senior Field Application Scientist
Remote - California/PNWROLE SUMMARY:As a Field Application Scientist (FAS), you will provide essential technical expertise and training to customers, ensuring successful adoption and integration of Quanterix platforms into their research workflows. You will act as a bridge between innovative technology and the scientific community, offering technical guidance, troubleshooting, and staying abreast of the latest advancements. This role involves both pre-sales and post-sales support, extensive travel, and collaboration with internal teams to improve products and customer experience.
WHAT YOU'LL DO:- Pre-Sales Support:
- Collaborate with regional sales teams to visit existing and prospective customers
- Deliver compelling presentations and webinars tailored to diverse audiences and disease areas
- Demonstrate instrument and software capabilities
- Participate in industry trade shows and seminars
- Provide technical information necessary to close sales
- Post-Sales Support:
- Deliver basic and advanced training to users.
- Respond to technical inquiries and troubleshoot assay development challenges.
- Maintain regular communication with customers to share new publications, protocols, and tools.
- Promote consumables and assay kits to existing customers.
- Continuous Development:
- Expand knowledge of Quanterix technologies and applications.
- Mentor junior team members and contribute to team knowledge base.
- Provide customer feedback to internal teams to guide product strategy and improvements.
- Adhere to Quanterix processes for tracking activities and documenting interactions.
BASIC QUALIFICATIONS:- Ph.D. in biology, chemistry, biochemistry, or life sciences OR Master's degree with 5+ years of customer-facing experience in applications, technical sales support, or industry research (Pharma, Biotech, CRO).
- Fluency in English.
- Proficiency in general biochemistry/molecular biology laboratory work.
PREFERRED QUALIFICATIONS:- Experience adapting new technologies to research needs.
- Customer-facing experience in applications or technical sales support.
- Familiarity with immunoassay technologies, ELISA development, immunohistochemistry, immunofluorescence, and optical microscopy.
- Strong understanding of biomarker assay landscape.
EXPECTATIONS, COMPETENCIES, SKILLS & ABILITIES:- Remote work from home office; proximity to a major airport required.
- Up to 80% travel expected.
- Ability to explain, influence, and negotiate effectively.
- Exceptional technical communication and writing skills.
- Comfort working with individuals of varying skill levels and backgrounds.
- Team-oriented mindset, positive attitude, and strong independent work ethic.
- Ability to solve complex problems and act decisively.
