Jones Lang LaSalle Incorporated

Senior Facilities Manager

Jones Lang LaSalle Incorporated • $88K — $105K *
Romulus, MI 48174In-Person
Real Estate & Construction
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent work experience in Facilities Management with management/technical emphasis
  • Strong interpersonal skills and problem-solving ability
  • Excellent verbal/written communication and presentation skills
  • Proven record of providing excellent internal and external customer service
  • Working knowledge of HVAC, electrical, mechanical, and building automation systems across various building types

Responsibilities

  • Lead a team to ensure day-to-day facility operations run smoothly
  • Develop and manage facility operating budgets aligned with client goals
  • Provide regular performance reporting and manage cost efficiencies
  • Survey facilities for improvements based on established grading programs
  • Develop a high-performance team through effective hiring and coaching
  • Source local services and secure contracts with vendors
  • Oversee compliance with local laws and regulations regarding facility operations

Benefits

  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
Full Job Description
Job Description Summary

The Senior Facilities Manager leads a team of facilities associates in the delivery of service and is responsible for the day-to-day facility operations, and maintenance activities at the assigned location(s). The position ensures client assets are operated and maintained in a cost effective non-impacted manner while providing a safe, clean, and comfortable work environment. The Senior Facility Manager develops budgets, controls costs, coordinates service provider(s) and staff activities. Leveraging organization skills, problem solving, and creative thinking they resolve escalated issues, drive continuous process improvement and team development in a dynamic environment. The position provides regular performance feedback, development and coaching to direct reports and may also manage other Facility Managers. Extensive interaction with internal and external customers is required to ensure seamless delivery of these services while meeting Jones Lang LaSalle's goal to provide our clients with the highest level of client service available.

Essential Functions:
  • Ensure compliance with portfolio wide initiatives, local, state, and federal laws, and governing regulations that pertain to the operating of facilities on behalf of the client as owner.
  • Develop and manage facility operating budgets with the clients' goals and objectives addressed for the assigned portfolio.
  • Provide monthly/quarterly/annual reporting appropriate for the client, track variances and ensure smooth recovery process within established targets.
  • Achieve cost savings through maximizing utilization of suppliers and preferred vendors/contractors and by identifying additional efficiency opportunities, consistent with client goals.
  • Survey all assigned facilities based on an established grading program including the mechanical equipment, building shell, interior finishes, energy effectiveness, etc. and develop recommendations for improvements.
  • Help to develop and gain approval for the annual capital plan including infra-structure upgrades and building modifications to ensure the building's future capabilities are maintained.
  • Develop and maintain a high-performance team utilizing HR top grading and other tools for hiring, talent and succession planning, and development planning.
  • Manage the staffing, development, performance, and outcomes of assigned team reporting to the position.
  • Ensures performance reviews and other HR procedures and duties for line staff are conducted according to policy, i.e., submission of compensation (base salary, bonus, merit increases, promotions) for review and approval.
  • Source local services and goods needed to perform day to day operations through 3rd party suppliers. This includes scope of work definition, negotiations, writing contracts, obtaining necessary vendor set up forms, and reviewing certificates of insurance for compliance.
  • Coordinate discussions with each vendor or supplier regarding goal setting, performance criteria, and performance review.
  • Collaborate with account Sourcing team on national and regional sourcing opportunities to define scope, coordinate supplier walk-through, and manage national and regional supplier performance at the property level.
  • Ensure client satisfaction with Facility/Property Management by providing a seamless interface into client real estate organization; demonstrate leadership, responsiveness, and creativity in delivering services
  • Accountable for the accuracy and timely updates to all systems data utilized for the account process, procedures and metrics supporting IFM.
  • Proactively manage all facility services and communication in accordance with account and client standard processes, procedures, and KPIs to ensure superior customer satisfaction and performance levels.
  • Represent client's real estate organization at the regional level, developing and fostering regional client relationships as appropriate.
  • Assist in the development and implementation of the annual management plan; and achieve key objectives and performance indicators as identified by the Account Manager.
  • Develop and implement innovative programs, processes and projects that aim to reduce short- and long-term operating costs and increase productivity or longevity
  • Coordinates with building operations for utility, facility, or other shut-down activity that can affect operations.
  • Effectively manage critical Incidents - zero target for controllable incidents caused by vendors, employees, and missed preventive maintenance work.


Required Knowledge, Skills, and Abilities (KSA)

  • Strong interpersonal skills and problem-solving ability
  • Excellent verbal/written communication and presentation skills
  • Proven record of providing excellent internal and external customer service
  • Knowledge of standard business and accounting practices
  • Advanced computer skills with emphasis on Excel and possess the ability to analyze data
  • Strong organizational, management, and supervisory skills
  • Experience in matrix management organization desirable
  • Knowledge of real estate, telecommunications, furniture, accounting and building systems helpful
  • Demonstrated ability to develop successful relationships with and influence customers, both internal and external.
  • Working knowledge of HVAC, electrical, mechanical, building automation systems across a variety of building types including commercial offices and datacenters


Working Environment:

The job is performed in a campus environment in office, mechanical, and production areas. The facilities group is comprised of 5 members including exempt and non-exempt positions. This position requires extensive contact with internal and external customers to effectively perform the job.

Minimum Required Education:
• Bachelor's degree or equivalent work experience in Facilities Management with management/technical emphasis

Areas of responsibility include

  • Maintenance Trades, Mobile Equipment Trades, General Housekeeping Personnel
  • General and Medical Waste Disposal
  • Medical Facility & First Aid
  • Spill Response
  • Cardboard and Pallet Recycling Understanding of Mechanical Systems
  • HVAC/R (Heating, Ventilating, Air conditioning and Refrigeration)
  • Building Exhaust Systems
  • Preventative Maintenance (Scheduled maintenance to prevent break down)
  • Elevator Maintenance
  • Backflow Preventers
  • Natural Gas, Water, Sewer, and Electric Utility Meter Verification Understanding of Power
  • Emergency power systems
  • Uninterruptible power supply (UPS) systems
  • Standby generators Understanding of Building Systems
  • Building Automation Systems
  • Building Monitoring systems
  • Data Centers
  • Security and Locks
  • Building Utility & Piping Systems
  • Energy Conservation Understanding of Life/Safety Systems
  • Fire Sprinkler systems
  • Smoke/fire detection systems
  • Fire Extinguishers
  • Signage
  • Evacuation Plans Understanding of Environmental Health & Safety
  • Waste Removal
  • OSHA, State, and Local Regulatory Compliance
  • HAZMAT (Hazardous Material) Compliance
  • Commodity Resource Management
  • Environmental Compliance Initiatives
  • ISO Compliance
  • Environmental Emergency Response Fleet Management • Perform Mobile Equipment Scheduled Preventative Maintenance
  • Perform Non-scheduled Repairs
  • Retain All Maintenance & Repair Documentation
  • Provide and Maintain Spare & Replacement Parts Inventories
  • Ensure and Monitor Equipment Uptime
  • Provide Emergency Repair Services
  • Inventory Control - Client Lease / Purchase Decision Measurables & Objectives: Safety Related Objectives
  • Ensure 100% Employee Safety Training Compliance
  • Perform Timely Safety Incident Reporting and Monitoring
  • Maintain "0" Recordable and Lost Work Day Case Injuries
  • Maintain 100% Overall Program - Safety PM Completion
  • Maintain 100% Overall Program - Safety Repair Completion
  • Utilize Pre-Task Planning Methods Personnel Management
  • Coordinate Employee PTO/Vacation Scheduling and Coverage
  • Maintain Employee Training Schedules & Records


This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site -Romulus, MI

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay


At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

About Jones Lang LaSalle Incorporated

Jones Lang LaSalle is a financial and professional services firm that specializes in commercial real estate services and investment management. Its services include: tenant representation for organizations that lease office, industrial and retail spaces; consulting, which supports companies to develop workplace strategies such as occupancy planning, relocations, and energy and environmental sustainability initiatives; project and development services to manage ground-up creation, building construction, and major interior renovations; capital markets and real estate investment banking, which helps organizations buy and sell properties, and improve the financial impact of their real estate; facilities management for a variety of properties including office towers, retail and exhibition centers, and government, collegiate and industrial complexes; property management services, that provide on-site administration to help owners of office, industrial, retail and specialty properties reduce costs and enhance their property values; and valuations that provide impartial assessments of real estate worth through more than 200 corporate offices in 70 countries. Jones Lang LaSalle was formed by the merger of Jones Lang Wootton, a British firm with origins dating back to 1783, and LaSalle Partners, an American company formed from a predecessor launched in 1968. Jones Lang Wootton opened its first US office in New York in 1975. In 1997, the initial public offering was completed by LaSalle Partners for the company's common stock in the market.

Jones Lang LaSalle Incorporated Careers

Join the dynamic team at Jones Lang LaSalle Incorporated (JLL), a global leader in real estate services, where your career journey is just as important as the professional milestones you aim to achieve. At JLL, we offer more than just job opportunities; we provide a platform for growth, innovation, and leadership in an industry that shapes the world around us.

Work You’ll Do

At JLL, you will be part of a culture that prizes diversity, teamwork, and forward-thinking. Whether you are looking for a full-time position or an internship, JLL offers a variety of roles that cater to your professional skills and personal development goals. Our team is composed of the brightest minds in real estate, providing you with unparalleled mentorship and networking opportunities that foster career advancement.

Innovate and Lead

Embrace the opportunity to lead projects that redefine the real estate landscape, leveraging JLL’s global scale and deep industry expertise. Our commitment to innovation is evident in every strategy we implement and every building we manage. By joining our team, you will collaborate with professionals who are eager to share their knowledge and push the boundaries of what is possible in real estate.

Professional Growth and Development

JLL is dedicated to the professional growth of its employees. We offer robust training programs, including leadership development and diversity training, to ensure you are equipped for success. Our benefits extend beyond the basics, encompassing health, wellness, and financial planning to support you and your family at all stages of life.

Explore Job Opportunities

JLL is continuously expanding, and we are hiring across multiple disciplines. Explore positions that match your skills and interests in areas such as property management, sustainability, financial analysis, and more. We look for driven, curious, and innovative team players who are ready to make an impact.

Internship Programs

Kickstart your career with a JLL internship. Gain hands-on experience, build your resume, and make invaluable industry connections. Our internships provide a deep dive into the real estate sector, allowing you to apply academic learning to real-world challenges.

Join Our Team

Ready to advance your career at Jones Lang LaSalle Incorporated? Search open positions, read about our employment benefits, and prepare your resume. The interview process at JLL not only assesses your fit for the company but also ensures our culture aligns with your career aspirations.

Stay Connected

Keep up to date with the latest from JLL Careers by subscribing to our job alert emails. Receive personalized updates that align with your career preferences and learn about new opportunities in real-time.

Networking and Industry Leadership

At JLL, networking doesn’t end with your hire date. Continue to connect with leaders and peers through our various professional networks and community engagement initiatives. Lead the way in industry discussions, participate in global conferences, and contribute to innovative solutions that drive the future of real estate. At Jones Lang LaSalle Incorporated, we don’t just offer jobs—we offer careers that make a difference. Join us in shaping the future of real estate, one innovation at a time.
Learn more about Jones Lang LaSalle Incorporated
Size
98,000 employees
Market Cap
$7.4 billion
Industry
Real Estate & Construction
Net Income
$402.5 million
Founded
1783
5 Year Trend
+8.3%
Revenue
$16.5 billion
NASDAQ
JLL
* Ladders Estimates

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