Job Title

Senior Facilities Manager

Job Description Summary

The Senior Facilities Manager leads facilities operations across Sony PlayStation locations in San Diego and Orange County within a fast-paced environment in the video game industry. This role leads a team of facilities and engineering professionals and is responsible for ensuring buildings, systems, vendors, and services operate safely, efficiently, and at a high standard. Serving as a key liaison between Cushman & Wakefield and Sony PlayStation, the Senior Facilities Manager is accountable for team leadership, client relationships, operational performance, financial management, and overall service delivery across the portfolio.

Job Description

POSITION SUMMARY

The Senior Facilities Manager leads the daily operation, reliability, and overall facilities experience across Sony PlayStation locations in San Diego and Orange County within a fast-paced environment in the video game industry. This role provides direct leadership to a team of facilities and engineering professionals and serves as a key liaison between Cushman & Wakefield and Sony PlayStation.

The Senior Facilities Manager is responsible for ensuring buildings, systems, vendors, and services operate safely, efficiently, and at a high standard to support employees and business operations. This position oversees facility operations, engineering and maintenance programs, vendor performance, financial management, client relationships, team development, KPIs, and long-term facility needs across the portfolio.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Lead day-to-day facilities operations across assigned Sony PlayStation locations in San Diego and Orange County, ensuring facilities are safe, reliable, well-maintained, and consistently operated to a high standard.

• Provide direct leadership, coaching, and development to a team of facilities and engineering professionals. Establish clear expectations, priorities, accountability, and performance standards across the team.

• Serve as a primary facilities liaison between Cushman & Wakefield and Sony PlayStation, developing strong relationships with key client stakeholders and maintaining proactive communication regarding site operations, priorities, risks, projects, and business needs.

• Oversee delivery of facility services including engineering and maintenance, janitorial, landscaping, life safety, waste management, pest control, building systems, and other contracted services.

• Lead preventive and corrective maintenance programs for building systems and equipment, with an emphasis on reliability, lifecycle management, business continuity, and minimizing operational disruptions.

• Ensure the facilities and engineering teams provide positive, proactive, and timely responses to client and employee needs while maintaining appropriate priorities and service levels.

• Develop a proactive operating culture that anticipates client and facility needs, identifies risks early, and addresses issues before they impact business operations.

• Manage third-party vendors and service contracts, including vendor performance, scope compliance, service quality, pricing, invoicing, and ongoing performance reviews.

• Support sourcing activities and RFPs, evaluate vendor proposals, identify opportunities for cost savings and operational efficiencies, and ensure services are delivered in accordance with contractual requirements.

• Own financial performance for the assigned portfolio, including annual budgeting, forecasting, accruals, variance analysis and commentary, purchase orders, invoice management, and ongoing expense tracking.

• Prepare and deliver monthly and quarterly financial and operational reporting, providing clear explanations of performance, risks, trends, and corrective actions as needed.

• Support annual capital planning and development of multi-year facility plans, including equipment lifecycle replacement, infrastructure improvements, deferred maintenance, facility improvements, and cost-reduction opportunities.

• Utilize CMMS/work-order data, KPIs, service metrics, site inspections, and other operational information to evaluate performance, identify recurring issues or service gaps, and implement corrective actions.

• Maintain a strong understanding of building infrastructure, critical systems, and operational risks across the portfolio and ensure appropriate escalation and response when issues arise.

• Coordinate planned shutdowns, critical maintenance, emergency repairs, and other activities that may impact business operations, including after-hours and weekend work when required.

• Partner closely with client teams, landlords and property management, Security, IT, EH&S, Project Management, Workplace, vendors, and other stakeholders to coordinate activities and support business objectives.

• Lead facilities support for projects, renovations, moves, events, and other business initiatives as required, ensuring appropriate planning, communication, resource allocation, and operational readiness.

• Recruit, onboard, train, develop, and retain facilities and engineering personnel. Conduct performance reviews, provide ongoing coaching and feedback, and support career development and succession planning.

• Promote a strong culture of safety and ensure compliance with applicable Cushman & Wakefield policies, client requirements, regulatory requirements, environmental health and safety standards, and established operating procedures.

• Support emergency preparedness, incident response, business continuity, and escalation protocols across the assigned portfolio.

• Drive continuous improvement by identifying and implementing best practices, process improvements, technology, cost-saving opportunities, and innovative solutions that improve the employee experience and overall facility performance.

• Balance day-to-