Career Area:
Manufacturing

Job Description:

Role Definition
Provides maintenance, installation, and consulting support for building and infrastructure requirements of a manufacturing facility or site.

Responsibilities
• Leading facilities related projects.
• Communicating with suppliers' technical support to address equipment or infrastructure disruptions.
• Performing routine-to-complex engineering work potentially on multiple or large facilities.
• Manages planning, execution and control of small to medium scope facilities projects. Provides products and services to clients requirements.

Skill Descriptors
Process Management: Knowledge of business process improvement tools and techniques; ability to understand, monitor, update, control, or enhance existing business or work processes.
Level Working Knowledge:
• Employs process flows, cycle time, process time and waste concepts as appropriate.
• Walks through steps, decisions, measurements, dependencies and hand-offs for a specific process.
• Creates process flow or workflow diagrams.
• Document types of process decisions and potential impact of each decision.
• Identifies and monitors common process bottlenecks.

Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
Level Working Knowledge:
• Provides a quality of service that customers describe as excellent.
• Resolves common customer problems.
• Responds to unexpected customer requests with a sense of urgency and positive action.
• Provides direct service to internal or external customers.
• Documents customer complaints in a timely manner.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Working Knowledge:
• Identifies and documents specific problems and resolution alternatives.
• Examines a specific problem and understands the perspective of each involved stakeholder.
• Develops alternative techniques for assessing accuracy and relevance of information.
• Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
• Uses fact-finding techniques and diagnostic tools to identify problems.

Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
Level Extensive Experience:
• Utilizes preferred tools, techniques and methods for estimating project cost and time.
• Plans, estimates, staffs, organizes and monitors significant projects.
• Identifies risks and vulnerabilities; creates contingency plans.
• Conducts regular and ad-hoc project reviews with project team, sponsors, and clients.
• Maintains open communication among project participants and interested parties.
• Communicates reporting requirements; creates monitoring and control mechanisms.

Facilities Management: Knowledge of safety measures for physical facilities; ability to maintain, care for and develop commercial and physical facilities.
Level Extensive Experience:
• Evaluates placement results of staff and equipment according to space planning and requirements.
• Coaches others on how to coordinate and maintain the flow of electricity within a physical space.
• Monitors environmental, safety and equipment requirements and conditions.
• Monitors and updates processes and procedures to develop and maintain security in the workplace.
• Interacts with customers and vendor support staff to resolve complicated problems.
• Participates in coordinating the design and construction of new or enhanced facilities.

Emergency Management: Knowledge of emergency management tools and techniques in a manufacturing organization; ability to prepare for, mitigate, respond to and recover from an emergency.
Level Extensive Experience:
• Simulates and tests plant-wide emergencies, facility evacuation and shut-down procedures.
• Plans for and deals with different types of emergencies.
• Participates in vulnerability assessments or worksite analyses.
• Negotiates agreements for stand-by or back-up production facilities, coordinates during emergency.
• Maintains emergency communication network and equipment and role of a communications center.
• Trains others on procedures for accounting for employees after emergency evacuation.

Troubleshooting Technical Problems: Knowledge of troubleshooting approaches, tools and techniques; ability to anticipate, detect and resolve technical problems in a manufacturing environment.
Level Extensive Experience:
• Evaluates business impact of failure and the criticality and timing of needed resolution.
• Resolves difficult or high-impact equipment and systems problems.
• Monitors machine performance and history; addresses excessive maintenance or repair needs.
• Coaches others how to resolve integration or communications problems in multi-vendor environment.
• Applies specific techniques for isolating a problem and defining resolution approach.
• Uses advanced diagnostic techniques and tools for unusual or performance-related problems.

Desired Qualification

Proficiency in Microsoft tools and applications

Demonstrated experience managing large scale projects

Strong, demonstrated problem-solving skills, with the ability to assess issues, identify root causes, and implement effective solutions.

OSHA certification

Preferred Qualifications

Experience leading projects in either construction, maintenance or facilities

Understanding of mechanical principles or mechanical aptitude

Experience with budgeting or financial oversight

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of "essential job functions" as that term is defined by the Americans with Disabilities Act.

Summary Pay Range:

$112,704.00 - $169,056.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

* These benefits also apply to part-time employees

This position requires working onsite five days a week.

Visa Sponsorship is not available for this position.

Posting Dates:
June 26, 2026 - July 10, 2026

Any offer of employment is conditioned upon the successful completion of a drug screen.

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