Job Summary
The Senior Enterprise Account Director (Sr EAD) drives disciplined execution of enterprise strategies for complex, multi‑entity health system partnerships. Working in close alignment with the Strategic Customer Vice President (SCVP) who leads enterprise strategy and senior‑most customer relationships. The Sr EAD serves as a trusted execution partner, ensuring enterprise priorities translate into coordinated action, sustained adoption, and measurable results.
Operating within the strategic framework established by the SCVP, the Sr EAD owns critical regional and operational stakeholder relationships and translates system‑level objectives into actionable regional plans that scale across facilities and service lines. The role reinforces executive engagement by advancing initiatives, developing executive‑ready insights, and supporting enterprise governance forums such as QBRs and executive sponsor meetings.
The Senior Enterprise Account Director applies strong executive presence, communication, and influence to drive progress within a highly matrixed environment, leading through credibility rather than authority. In partnership with sales, clinical, marketing, service, solutions, and contracting teams, the SrEAD helps align execution, address barriers, and maintain momentum.
Anchored in a customer‑centric mindset, the Sr EAD partners with customers to diagnose needs, apply BD solutions within the broader enterprise strategy, and support the co‑creation of value propositions, KPIs, and dashboards that demonstrate outcomes. The role also provides experienced leadership in executing complex initiatives including enterprise business reviews, implementations, contracting support, and compliance efforts to ensure disciplined follow‑through, consistency, and enterprise‑level impact.
Key Responsibilities
Execute enterprise account strategies in close partnership with the Strategic Customer Vice President (SCVP), ensuring enterprise priorities translate into coordinated action and measurable results.
Translate complex, system‑level objectives into scalable regional and operational execution plans across large health systems.
Own and manage critical regional and operational stakeholder relationships, building credibility through consistent value delivery and strong follow‑through.
Support and advance executive‑level engagement by developing executive‑ready insights and materials for QBRs, executive sponsor meetings, and enterprise governance forums.
Lead through influence within a highly matrixed environment, collaborating across sales, clinical, marketing, service, solutions, and contracting teams to maintain alignment and momentum.
Partner with customers to diagnose needs and apply BD solutions within the broader enterprise strategy, supporting the co‑creation of value propositions, KPIs, and performance dashboards.
Lead execution of complex, multi‑stakeholder initiatives including enterprise business reviews, implementations, contracting support, and adoption and compliance efforts.
Ensure disciplined execution, accountability, and consistency across all enterprise initiatives, delivering sustained adoption and enterprise‑level impact.
Education / Experience:
Minimum bachelor’s degree
5-7+ years managing or supporting large IDN accounts with measurable results
5+ years people leadership experience
5+ years leading in a complex matrix organization to drive enterprise customer value.
5+ years of experience developing & delivering strategic customer solutions
3+ years of owning implementation of part of the account strategy in partnership with an SCVP or NVP
Strong skills in written and verbal communication, analytics and PowerPoint
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
At BD, we are committed to supporting our associates’ well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role:
Potential Discretionary LTI Bonus
Potential reimbursement of vehicle use/mileage
Potential reimbursement of phone use
Health and Well-being Benefits
Medical coverage
Health Savings Accounts
Flexible Spending Accounts
Dental coverage
Vision coverage
Hospital Care Insurance
Critical Illness Insurance
Accidental Injury Insurance
Life and AD&D insurance
Short-term disability coverage
Long-term disability insurance
Long-term care with life insurance
Other Well-being Resources
Anxiety management program
Wellness incentives
Sleep improvement program
Diabetes management program
Virtual physical therapy
Emotional/mental health support programs
Weight management programs
Gastrointestinal health program
Substance use management program
Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit
Retirement and Financial Well-being
BD 401(k) Plan
BD Deferred Compensation and Restoration Plan
529 College Savings Plan
Financial counseling
Baxter Credit Union (BCU)
Daily Pay
College financial aid and application guidance
Life Balance Programs
Paid time off (PTO), including all required State leaves
Educational assistance/tuition reimbursement
MetLife Legal Plan
Group auto and home insurance
Pet insurance
Commuter benefits
Discounts on products and services
Academic Achievement Scholarship
Service Recognition Awards
Employer matching donation
Workplace accommodations
Other Life Balance Programs
Adoption assistance
Backup day care and eldercare
Support for neurodivergent adults, children, and caregivers
Caregiving assistance for elderly and special needs individuals
Employee Assistance Program (EAP)
Paid Parental Leave
Support for fertility, birthing, postpartum, and age-related hormonal changes
Leave Programs
Bereavement leaves
Military leave
Personal leave
Family and Medical Leave (FML)
Jury and Witness Duty Leave
Primary Work LocationUSA NJ - Franklin Lakes
