What You'll DoEstablish an SRE function. - Build a SRE team, from scratch. Hire experienced site reliability staff and build a team of 4-6 in year one.
- Professionalize incident management. Define and document incident processes and practices for your SRE team and for the application feature teams. Make tool and vendor decisions to support processes.
- Drive incident professionalism and reliability culture across the engineering organization through training and process adoption.
Drive Engineering Excellence- Use design reviews, code reviews, and blameless retrospectives to drive a culture of quality and excellence in engineering.
People Leadership and Project Management- Balance incident response while also executing on a roadmap of observability and reliability engineering initiatives.
- Hire and directly manage site reliability engineers.
- As a Manager, you will be responsible for:
- Recruiting and onboarding talented individuals to support our organizational goals
- Mentoring, coaching, equipping, and developing your team
- Recognizing and retaining high performers
- Leading horizontally with peer Management & Senior Leaders
What You'll Bring (Qualifications)Building and Leading SRE Teams- Demonstrated experience leading hiring and growing SRE or Infrastructure teams. Experience leading or building SRE functions, including incident management processes, on-call programs, SLO/SLA definition, and operational runbooks.
- Previous career experience as a Site Reliability Engineer. Comfortable in being hands-on while you grow and hire your team.
- Deep hands on experience with observability: application performance management, logs and traces, and golden signals and service-specific metrics.
- Experience in selecting and deploying incident management tooling (e.g., PagerDuty, FireHydrant,etc.) and creating decision making frameworks for vendor selection.
- Strong working knowledge of at least one major cloud provider (AWS, GCP, or Azure) - infrastructure, networking, managed services, IAM, cost management. AWS preferred.
Engineering Culture and Process- Experience in design practices like architecture decision records or RFCs in the infrastructure or platform engineering context.
- Able to write clear, durable process documentation that engineering teams can adopt.
- Experience in providing education and training on runbook development, on-call expectations, incident investigations, and running effective postmortems.
- Ability to engage with Product and Engineering leaders to define SLOs and drive culture of ownership across teams.
Leadership and People Management- Proven ability to hire, develop, and retain high-performing engineers and engineering managers in remote or distributed environments.
- Proven skills in managing a backlog of strategic roadmap initiatives and a competing stream of operational needs against capacity constraints.
- Strong communication skills across technical and non-technical audiences.
- Proven ability to to build, scale, and retain high performing engineering teams in remote or distributed environments.
Occasional Business Travel RequiredThis position is remote, but this job may require up to
10% of travel to be successful.
Perks of Horizon3.ai- Inclusive Team: We value diversity and promote an inclusive culture where everyone can thrive.
- Growth Opportunities: Be part of a dynamic and growing team with numerous career development opportunities.
- Innovative Culture: Work in a collaborative environment that encourages creativity and out-of-the-box thinking.
- Hybrid & Remote Work: We embrace a mix of remote and hybrid work models depending on role and location, including our Chicago office, where some roles require regular in-office presence.
- Competitive Compensation: We offer competitive salary, equity and benefits. Our benefits include health, vision & dental insurance for you and your family, a flexible vacation policy, and generous parental leave.
Compensation and ValuesAt Horizon3, we believe that our people are our greatest asset, and our compensation philosophy reflects this core value. We are committed to fostering an environment where all employees feel valued, respected, and rewarded for their contributions. Our compensation structure is designed to be fair, competitive, and transparent, ensuring that every team member is recognized and compensated equitably across roles, levels, and locations.
In accordance with various State's transparency regulations, we provide the following salary range information for this position:
- Base salary range: $260,000 - $280,000 annually. The exact salary will be determined based on the selected candidate's location, qualifications, experience, and relevant skills.
- Additional compensation: All full-time roles are eligible for an equity package in the form of stock options.
Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.
Application NoteIn any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
