Texas Childrens Hospital

Senior Employee Relations Consultant

Texas Childrens Hospital$75K — $95K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business administration or a related field
  • 5 years of experience in Human Resources, including 2 years specifically in Employee Relations
  • Experience in conducting investigations, performance management, and ADA compliance

Responsibilities

  • Respond to employee inquiries about employment issues and policies
  • Interpret policies for employees and leadership to ensure regulatory compliance
  • Conduct fact-finding with employees/leadership to determine policy applicability and recommend actions
  • Facilitate the Employee Problem Solving (EPS) process through mediation and solution proposals
  • Initiate and lead investigations into harassment and discrimination matters, recommending remedial actions
  • Guide leadership through employment-related decisions to maintain compliance
  • Conduct meetings with department leadership to assess and address performance issues
  • Identify performance or behavioral concerns and recommend resolutions
  • Analyze exit interview data to identify employee retention trends
  • Create and deliver interactive training programs for staff and leadership

Benefits

  • Access to ongoing professional development and training opportunities
  • Participation in organizational and departmental teams
  • Potential for career advancement within the organization
  • Opportunity to work in a dynamic and fast-paced environment
  • Exposure to a variety of human resource scenarios and employee relations challenges
Full Job Description
Job Description

We are searching for a Senior Employee Relations Consultant -- someone who works well in a fast-paced setting. In this position, you will serve as employee relations subject matter expert (SME) and proactive change agent who serves as a liaison/relationship manager to mid-level and front-line leadership for assigned business units.

Think you've got what it takes?

Qualifications:
  • Bachelor's degree in business administration or related field
  • 5 years' experience in Human Resources with 2 years in Employee Relations
  • Experience with investigations, performance management, and ADA experience

Responsibilities:
  • Responds to questions regarding employment issues and application of policies
  • Interprets policies and practices for TCH employees and leadership, ensuring consistent application within regulatory parameters
  • Conducts with employees or leadership, obtaining pertinent information, determining the applicability of policies and procedures to the issue, recommending an action plan, and providing follow-up
  • Facilitates the Employee Problem Solving (EPS) process by functioning as a mediator, proposing potential solutions to issues, and coordinating any necessary hearings
  • Initiates investigations of harassment, discrimination, misconduct, recommending remedial action, and providing follow-up
  • Guides leaders through employment-related decisions to ensure compliance with all regulations
  • Conducts conferences and meetings in consultation with department leadership to assess issues and determine performance and department needs
  • Identifies performance/behavioral concerns and makes recommendations for appropriate resolution
  • Determines non-training related causes of performance gaps and influences leadership and staff members to address work environment obstacle
  • Gathers and/or prepares documentation for legal partners for all EEOC claims
  • Conducts exit interviews to obtain information regarding reasons employees leave and analyzes exit data as needed to identify trends or patterns
  • Creates, conducts and facilitates training programs for staff and leadership in a manner that provides an effective and interactive learning environment
  • Actively participates on various organizational and departmental committees and teams as a contributing team member


About Texas Childrens Hospital

Texas Children's Hospital is a pediatric hospital located in Houston, Texas. The hospital was founded in 1954 and is affiliated with Baylor College of Medicine. Texas Children's Hospital has over 4,000 employees and is one of the largest pediatric hospitals in the United States. The hospital provides a wide range of services, including cancer care, cardiology, neurology, and orthopedics. Texas Children's Hospital has been recognized as one of the best children's hospitals in the United States by U.S. News & World Report.
Learn more about Texas Childrens Hospital
Size
14,000 employees
Industry
Founded
1950

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