Boston Children's Hospital

Senior Employee Relations Advisor (hybrid)

Boston Children's Hospital$90K — $120K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree required
  • 8 years' experience in Human Resources, Counseling, or related field
  • Strong understanding of employment law and regulations
  • Proficient in conflict resolution and employee coaching
  • Ability to prepare and present detailed investigative reports
  • Experience with ADA accommodations and personnel policy interpretation
  • Excellent communication and interpersonal skills

Responsibilities

  • Develop resolutions to employee relations and labor issues
  • Investigate allegations of employee misconduct and prepare reports
  • Guide managers on performance management processes
  • Facilitate conflict resolution through coaching
  • Provide guidance on ADA accommodations and collaborate with health services
  • Review employee grievances and recommend findings
  • Maintain accurate record-keeping for employee cases
  • Ensure equitable and effective personnel policies

Benefits

  • Hybrid work arrangement
  • Collaboration with cross-functional teams
  • Opportunity to participate in leadership development programs
  • Access to ongoing professional development
  • Chance to impact organizational culture and employee well-being
Full Job Description
Job Posting Description

Position Summary: Senior Employee Relations Advisor (hybrid)

Key Responsibilities:
1. Develops resolutions to employee relations and labor issues by providing advice, research,
direction and guidance to management and employees.
2. Investigates allegations of employee misconduct, conducts internal investigations and prepares
investigative reports.
3. Guides managers on performance management and corrective action process.
4. Facilitates conflict resolution between employees through coaching and referrals to appropriate
resources
5. Provides guidance on ADA accommodations interactive process to employees and managers;
works collaboratively with the Office of Health Services on ADA cases.
6. Reviews employee grievance cases and recommends findings.
7. Provides interpretation to supervisors and employees in the interpretation and application of the
Hospital's personnel policies.
8. Ensures personnel policies are equitable and effective; reviews current policies and procedures
and recommends changes, as necessary.
9. Maintains accurate record-keeping metrics and documentation related to employee cases.
10. Collaborates with Office of General Counsel in preparing for the Hospital's defense in regards to
discrimination complaints or lawsuits brought by employees.
11. Coordinates and prepares presentation of cases for arbitration and administrative hearings, such
as unemployment.
12. Trains supervisors and managers in support of Hospital leadership development programs on
managing employee relations issues.
13. Provides direction and supports leave administration issues, as needed.
14. Maintains collaborative team relationships with other HR teams and colleagues in order to
effectively contribute to the working groups' achievement goals.
15. Ensures legal compliance to mitigate risk to the organization through effective guidance.
16. Maintains up-to-date knowledge of federal and state employment laws and regulations.
17. May participate in Hospital committees when required.

Minimum Qualifications
Education: Bachelor's Degree required
Experience: 8 years' experience required. Human Resources, Counseling or a closely related
field preferred.

About Boston Children's Hospital

Boston Children's Hospital is a 404-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Children's offers a complete range of health care services for children from birth through 21 years of age. Boston Children's Hospital is home to the world's largest research enterprise based at a pediatric hospital. More than 1,100 scientists, including nine members of the National Academy of Sciences, 11 on-staff members of the Institute of Medicine and 9 members of the Howard Hughes Medical Institute. The hospital is also the primary pediatric teaching affiliate of Harvard Medical School.
Learn more about Boston Children's Hospital
Size
20,000 employees
Industry
Founded
1869

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