Senior Employee Benefits Account Manager Maumee or Sandusky

Martin Grant Associates, Inc.

$70K — $95K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in employee benefits account management or consulting
  • Experience in a brokerage, consulting firm, or benefits administration setting
  • Current Life & Health License is required
  • Strong knowledge of medical, dental, vision, disability, and ancillary benefits products
  • Excellent communication, organizational, and relationship management skills
  • Ability to manage complex client relationships
  • Leadership mindset with attention to detail

Responsibilities

  • Manage and maintain a book of employee benefits clients
  • Partner with Benefits Consultants and Client Executives for renewals and strategic planning
  • Lead client service initiatives and resolve complex issues
  • Conduct needs analysis and lead strategy discussions
  • Advise clients on health and ancillary benefit programs
  • Identify opportunities to enhance benefits while managing costs
  • Build relationships through proactive communication and consultative support
  • Mentor and lead within the service team to coordinate key deliverables

Benefits

  • Comprehensive employee benefits package
  • Career growth and leadership opportunities
  • Stable and supportive work environment
  • Collaborative team culture
  • Flexibility in work arrangements
Full Job Description
A leading benefits consulting and insurance organization is seeking a Senior Employee Benefits Account Manager to manage key client relationships, lead strategic service initiatives, and serve as a trusted advisor to employers on their employee benefits programs. This role is ideal for a seasoned benefits professional who enjoys building client partnerships, navigating complex benefit strategies, and delivering exceptional service.

Prior employee benefits brokerage or benefits administration experience is required.

The Job:
  • Manage and maintain a book of employee benefits clients, serving as their primary point of contact.
  • Partner with Benefits Consultants and Client Executives throughout the renewal and strategic planning process.
  • Lead client service initiatives, resolve complex issues, and ensure a high level of client satisfaction.
  • Conduct needs analysis, strategy discussions, and client meetings.
  • Advise clients on health, ancillary, and voluntary benefit programs.
  • Identify opportunities to improve benefit offerings while helping clients manage costs.
  • Build strong relationships through proactive communication and ongoing consultative support.
  • Mentor and provide leadership within the service team while coordinating key deliverables.

What We're Looking For:
  • 5+ years of employee benefits account management or consulting experience.
  • Experience working within a brokerage, consulting firm, or benefits administration environment.
  • Current Life & Health License.
  • Strong knowledge of medical, dental, vision, disability, and ancillary benefits products.
  • Excellent communication, organizational, and relationship management skills.
  • Ability to manage complex client relationships and provide strategic guidance.
  • Leadership mindset with strong attention to detail and client service excellence.

If you're interested, please apply. MGA would be happy to have a quick call to learn more about your background and share the details about this opportunity.

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