HD Supply Holdings

Senior Network Engineer

HD Supply Holdings • $90K — $120K *
US-AnywhereRemote in Florida, US
Information Technology
5 - 7 years of experience
Reposted Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science, engineering, or related field.
  • 5+ years of infrastructure engineering or related experience.
  • Knowledge of emerging hardware and software technologies.

Responsibilities

  • Provides tier three engineering support across the enterprise to resolve customer issues and meet service level agreements.
  • Configures and maintains systems, managing daily tasks such as database backups and configuration management.
  • Collaborates with customers and architects to define and translate system requirements into technical specifications.
  • Recommends production capacity adjustments to meet changing business demands, ensuring specifications are met.
  • Analyzes compliance of hardware and applications with security protocols.
  • Researches, designs, and tests new technologies for implementation.
  • Manages incident management and provides on-call disaster recovery support while performing after-action reviews.

Benefits

  • Provides training and guidance to junior engineers on projects.
  • Opportunities for professional development and project oversight.
  • Flexible work environment with minimal unpleasant conditions.
  • Limited overnight travel requirements of less than 10%.
Full Job Description
Must reside in the state(s) specified above. This position is only open to residents in the state(s) specified above.

Preferred Qualifications
  • Bachelor's degree in computer science, information systems, or a related field.
  • 5+ years of infrastructure engineering or related experience.
  • Cisco Certified Network Associate (CCNA) - required
  • Cisco Catalyst routers, switches, and wireless access points - required
  • Troubleshooting and escalation point of contact - required
  • On call rotation - required


Job Summary

Provides technical expertise to develop, maintain, and support technical infrastructure, hardware, and system software components for mid- to large-sized projects. Ensures the performance and reliability of all services meet or exceed the needs of the business.

Major Tasks, Responsibilities, and Key Accountabilities
  • Provides tier three engineering support across the enterprise, including providing support and resolution on customer issues and ensuring service level agreements are met and align with functional standards.
  • Configures and maintains applicable systems and assists with performing daily tasks, such as database backups and configuration management database updates.
  • Interacts with customers and architects to define system requirements and translate requirements into technical specifications.
  • Recommends needed production capacity to meet changing business demands and ensures capacity planning deliverables are performed to specifications.
  • Analyzes hardware and/or applications for compliance with security protocols.
  • Researches, designs, and tests new technologies.
  • Manages incident management activities as needed, including troubleshooting issues, performing after-action reviews and tasks, and providing on call disaster recovery support.
  • Provides training and guidance to junior engineers on work-related projects and tasks.


Nature and Scope
  • Identifies key barriers/core problems and applies problem solving skills in order to deal creatively with complex situations. Troubleshoots and resolves complex problems. Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results.
  • Independently performs assignments with instruction limited to the expected results. Determines and develops an approach to solutions. Receives technical guidance only on unusual or complex problems or issues.
  • May oversee the completion of projects and assignments, including planning, assigning, monitoring and reviewing progress and accuracy of work, evaluating results, etc. Contributes to employees' professional development but does not have hiring or firing authority.


Work Environment
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
  • Typically requires overnight travel less than 10% of the time.

Education and Experience
  • Typically requires BS/BA in a related discipline. Generally 5-8 years of experience in a related field OR MS/MA and generally 3-5 years of experience in a related field. Certification is required in some areas.


About HD Supply Holdings

HD Supply Holdings is a leading distributor of maintenance, repair, and operations (MRO) products to the multifamily and hospitality markets in North America. The company was founded in 1974 and is headquartered in Atlanta, Georgia. HD Supply Holdings offers a wide range of products, including plumbing, electrical, HVAC, hardware, and janitorial supplies, as well as appliances and lighting. The company serves over 500,000 customers through its network of more than 270 branches and 44 distribution centers. HD Supply Holdings is committed to providing its customers with high-quality products and exceptional service.
Learn more about HD Supply Holdings
Size
11,500 employees
Market Cap
$8.6 billion
Industry
Manufacturing & Automotive
Net Income
$1.8 billion
Founded
2007
5 Year Trend
-1.7%
Revenue
$5.1 billion
NASDAQ
HDS
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at HD Supply Holdings

More Information Technology Jobs

Find similar Senior Network Engineer jobs:

NationwideRemote