HTC Global Services

Senior Network Engineer / Network Operations Lead

HTC Global Services$80K — $95K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • 2+ years of enterprise networking experience, including switching, routing, and wireless
  • Proficient in configuring and troubleshooting Cisco, Juniper, Aruba, and Fortinet devices
  • Experienced in diagnosing connectivity and security issues
  • Familiar with firewalls, VPNs, and network security best practices
  • Hands-on experience in installing and maintaining network infrastructure
  • Proficient in OSPF, BGP, VLANs, and high-availability architectures

Responsibilities

  • Monitor and support enterprise wired and wireless networks
  • Install, configure, and test network equipment during deployments
  • Diagnose and resolve network issues related to connectivity and security
  • Conduct remote analysis and onsite troubleshooting for incidents
  • Perform routine maintenance including upgrades and configuration changes
  • Maintain comprehensive network documentation and incident records
  • Collaborate with various teams and vendors on network projects
  • Support network security controls like firewalls and VPNs
  • Participate in after-hours incident response and maintenance

Benefits

  • Ongoing professional development opportunities
  • Access to advanced technology and tools
  • Collaborative and supportive team environment
  • Participation in a diverse academic community
  • Potential for involvement in innovative projects and research
Full Job Description
Job Title : Network Engineer (Enterprise Infrastructure)

Overview / Summary

We are seeking a Network Engineer to support daily enterprise network engineering operations in a campus environment. This is an onsite position responsible for maintaining wired and wireless network infrastructure, resolving network incidents, performing network maintenance, and supporting secure, reliable connectivity across university facilities. The role includes participation in an on-call rotation and occasional after-hours maintenance and incident response.

Key Responsibilities
  • Monitor, maintain, and support enterprise wired and wireless network infrastructure, including switching, routing, and connectivity services.
  • Install, configure, rack, stack, cable, and test network equipment during field deployments.
  • Diagnose, troubleshoot, and resolve network connectivity, performance, and security-related issues.
  • Investigate incidents through remote analysis and onsite troubleshooting while coordinating repairs as needed.
  • Perform routine network maintenance, including upgrades, patching, configuration changes, and performance optimization.
  • Maintain network documentation, diagrams, incident records, and operational runbooks.
  • Collaborate with network engineering, architecture, security, infrastructure teams, vendors, and stakeholders.
  • Support network security technologies, including firewalls, VPNs, and related security controls.
  • Participate in an on-call rotation and provide occasional after-hours maintenance and incident response.

Required Qualifications
  • Bachelor's degree or equivalent work experience.
  • 2+ years of experience with enterprise networking, including switching, routing, wireless networking, and TCP/IP.
  • 2+ years of experience configuring, monitoring, and troubleshooting Cisco, Juniper, Aruba, and Fortinet network devices.
  • 2+ years of experience diagnosing and resolving network connectivity, performance, and security issues.
  • 2+ years of experience supporting firewalls, VPNs, access controls, and network security best practices.
  • 2+ years of experience installing and supporting network infrastructure, including racking, stacking, cabling, and testing.
  • 2+ years of experience maintaining technical documentation, network diagrams, and operational records.
  • 2+ years of experience with OSPF, BGP, VLANs, spanning tree, and high-availability architectures.
  • Strong analytical, problem-solving, communication, and customer service skills.
  • Ability to work independently, prioritize tasks, and collaborate effectively in a fast-paced operational environment.

#LI-ST1 #LI-Onsite #NetworkEngineer #Cisco #Juniper #Aruba #Fortinet #Switching #Routing #WirelessNetworking

About HTC Global Services

HTC Global Services is a global provider of IT and Business Process Services and Solutions. Founded in 1990, HTC is headquartered in Troy, Michigan with delivery centers across multiple locations in North America, Europe, India, and Malaysia. HTC is an Inc. 500 Hall of Fame company and has been recognized by numerous industry and trade publications as a top provider of services. HTC has a strong client base of Global 2000 customers. HTC has a strong focus on healthcare, retail, financial services, and automotive verticals. HTC has a strong commitment to corporate social responsibility and has been recognized for its contributions to the community.
Learn more about HTC Global Services
Size
17,575 employees
Industry
Founded
1990
NASDAQ

Similar Jobs

More Jobs at HTC Global Services

More Information Technology Jobs

Find similar Senior Network Engineer / Network Operations Lead jobs: