Walmart

Senior Director, Technology Operations

Walmart$130K — $260K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in relevant field or 9 years of experience in project/program management
  • 7 years of experience in project management or related area
  • 4 years of supervisory experience
  • Master's degree in relevant field (preferred)
  • Experience with Web Content Accessibility Guidelines (WCAG) (preferred)

Responsibilities

  • Develop business strategies for seller optimization on the Marketplace
  • Negotiate and manage programs to drive seller success
  • Oversee end-to-end ownership of system solutions for new features
  • Translate product strategy into actionable roadmaps with cross-functional teams
  • Work in an agile and iterative environment
  • Build, lead, and mentor a high-performing team

Benefits

  • Medical, vision, and dental coverage
  • 401(k) and stock purchase plans
  • Paid time off including parental and family care leave
  • Education benefits covering tuition and fees
  • Short-term and long-term disability
  • Company discounts and paid time off for jury duty and voting
Full Job Description
Position Summary...

What you'll do...
The Walmart US eCommerce Marketplace team builds products that connects sellers across the world to buyers shopping our marketplaces, enabling access to our customers to over 350M+ items, and growing. Setting up our sellers to succeed on the Marketplace by profitably growing their business is the cornerstone of our promise to our sellers.

In this role, you will collaborate with Strategy, Product, Engineering, Analytics, and Design to set the vision for, and build processes, programs and platforms that help our sellers succeed on the Marketplace in programs such as Pricing, Ratings, Promotions, Seller Marketing and Offer quality . As the single threaded leader responsible for building and operationalizing strategies to help manage and drive profitable growth for our WW Seller Base. You will apply a general management perspective and problem-solving approach, will be agile and able to apply the right frameworks, operating cadence, and business analysis & acumen to the business roadmap. As such, you will be able to identify key risks, dependencies, and work with the requisite teams to put solutions in place that will achieve the product outcomes. You'll apply your business acumen and analytical mindset to separate signal from noise and provide sellers a roadmap to winning on our platform. This person will be skilled at engaging and communicating to senior executives across multiple domains, as well as engaging at a detailed level across product management and engineering, strategy, merchant technology, retail merchandising, supply chain & analytics.

You'll sweep us off our feet if...
  • You use data to drive decisions and outcomes.
  • You obsess over your customers and develop solutions that delight them.
  • You are an operator, skilled at negotiating and managing key metrics and actions that drive performance.
  • You are skilled at engaging and communicating to senior executives across multiple domains, both internal and external
  • You engage at a detailed level across key stakeholders including product, strategy, and engineering.
  • You are comfortable dealing with ambiguity.
  • You are organized, disciplined, and can manage multiple projects simultaneously.
  • You are stimulated by challenges and are ready to engage at Fortune 10 scale.


You'll make an impact by...
  • Creating business strategies - Develop roadmap for key business initiatives and advocate for solutions allowing sellers to optimize Pricing, Ratings, Promotions, Seller Marketing and Offer quality on Walmart
  • Operating - Negotiate, manage, and drive programs and tools to help sellers succeed on the Marketplace.
  • Builder Mindset, Driving end to end ownership - Drive end-end ownership for system solutions for new features working with relevant cross-functional groups including product and engineering teams. Ensure critical business issues and product strategies are addressed in product decisions; drive process changes based on feedback; drive resource allocation decisions
  • Working cross-functionally and across multiple geos - Communication, collaboration, and organization are key to your success. Work with cross-functional teams to translate product strategy into a product roadmap and engineering sprints.
  • Moving fast - Work in an agile and iterative team environment.
  • Build and Develop Teams - Build, lead, and mentor a high performing team.


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

Bentonville, Arkansas US-30008: The annual salary range for this position is $130,000.00 - $260,000.00

Bellevue, Washington US-11663 | Hoboken, New Jersey US-10649: The annual salary range for this position is $156,000.00 - $312,000.00

San Bruno, California US-08848 | Sunnyvale, California US-11789: The annual salary range for this position is $169,000.00 - $338,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

- Stock








Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 7 years' experience inproject management, program management, program operations, or related area.Option 2: 9 years' experience in project management, program management, program operations, or related area.4 years' supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 6 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America

About Walmart

WalmartLabs is accelerating their development to redefine the shopping experience to meet the changing needs of our customers wherever they are —in a store, on our website, or on their mobile device.

Walmart Careers

Joining Walmart means becoming part of a world-renowned team that leads with innovation and is committed to creating impact. As the largest retailer globally, Walmart offers unparalleled job opportunities and career growth in an environment that values diversity and leadership. Work You’ll Do At Walmart, you will be part of a dynamic team that drives our mission to help people save money so they can live better. Engage in work that matters with a company that offers both stability and the flexibility to explore different career paths. Transform the retail landscape with your skills and help shape the future of millions of customers worldwide. Walmart is at the forefront of combining retail with advanced technology, making it an exciting place for professional growth and innovation. Lead with Us Step into a role that harnesses your potential and places you at the intersection of retail and technology. Walmart is not just a company; it's a community where you can develop your leadership skills and contribute to a culture that nurtures professional growth. Work with a diverse team of experts who bring a wealth of knowledge and experience to the table. Our commitment to diversity training ensures that all team members are valued and can thrive. Walmart Careers and Employment Opportunities We are continuously expanding our team to include enthusiastic professionals eager to drive change and make a significant impact. Explore a range of positions from entry-level to executive, each offering competitive benefits and the opportunity to advance. Innovate with Us Join Walmart and be part of a team that is dedicated to innovation and excellence. With over 2.3 million associates worldwide, you are joining the largest private employment group, ready to innovate, lead, and impact the global market. Internship Programs Kickstart your career with a Walmart internship. Gain invaluable experience, build your resume, and develop networking connections that will empower your career journey. Our internships provide a platform to apply your academic knowledge in real-world scenarios, preparing you for future employment. Be Part of a Great Team At Walmart, our team is our strength. We invest in our employees through robust training programs, leadership development, and opportunities for career advancement. Enjoy the benefits of working in a supportive and inclusive environment where every member’s contribution is valued. Future-Proof Your Career Your journey at Walmart can be as vast as your ambitions. With endless opportunities to grow, learn, and lead, you can take your professional experience to new heights. Benefit from our comprehensive training programs and develop the skills needed for tomorrow’s challenges. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, creative, and solution-driven team players. Explore the diverse job opportunities at Walmart and find where you can make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Walmart. SEARCH WALMART JOBS Join Walmart today and be part of a story of growth, innovation, and leadership.
Learn more about Walmart
Size
2,300 employees
Market Cap
$387 billion
Industry
Net Income
$13.5 billion
Founded
1962
5 Year Trend
+3.3%
Revenue
$559.1 billion
NASDAQ

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