Veterinary Emergency Group

Senior Director, Talent Development Operations

Veterinary Emergency Group$180K — $230K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of leadership experience in managing teams, capabilities, or outcomes
  • Expertise in building or transforming learning and workforce-development systems
  • Proven track record of delivering training across multi-site or frontline organizations
  • Skill in balancing enterprise initiatives with diverse market realities
  • Strong business judgment in resource allocation and investment decisions
  • Ability to build relationships and influence across various levels of the organization
  • Commitment to on-site work, with 4 days in the office required

Responsibilities

  • Lead Talent Development Operations and develop managers and directors
  • Design frontline training strategies for real-world application
  • Equip trainers and facilitators with essential tools and support
  • Collaborate with multiple teams to align central and local development efforts
  • Enhance learning infrastructure including technology and training processes
  • Analyze data to identify gaps and improve talent development

Benefits

  • Comprehensive health and wellness benefits starting on day one
  • Paid parental leave of up to 12 weeks at full salary
  • Unlimited PTO for vacations and personal days
  • Generous employee referral program
  • Flexible casual office atmosphere with perks like free lunches and snacks
  • Company laptop and monthly cell phone reimbursement
  • Support for family-building care for diverse family structures
Full Job Description
THE JOB

At VEG we find a way to say YES-and this role brings that mindset to turning learning into capability across VEG, so VEGquarters (VQ) can equip our hospitals and frontline VEGgies to grow, perform, and deliver the VEG experience consistently as we grow.

As Senior Director, Talent Development Operations, you'll lead the people and systems that turn Talent Development strategy into scalable development across VEG-connecting our programs, trainers, technology, training environments, and field partners so learning reaches hospitals consistently and effectively.

You'll build the bridge between VQ and the frontline, shaping what should be built centrally, what should be enabled closer to hospitals, and how the two work together so VEGgies can learn, practice, and grow in the flow of their work. The result is stronger teams, more consistent capability across hospitals, and a development model that can scale with VEG.

WHAT YOU'LL DO
  • Talent Development Operations: Lead and develop the managers and directors responsible for delivering the people, programs, systems, and infrastructure that help learning scale across VEG.
  • Frontline Training Strategy: Develop how training moves from curriculum into real-world learning, practice, and reinforcement across our hospitals.
  • Field Enablement: Equip trainers, facilitators, leaders, and subject-matter experts with the tools, standards, and support to build capability closer to the work.
  • VQ + Field Partnership: Partner across Talent Development, Operations, and other teams to clarify what should be built centrally, what should live closer to hospitals, and how the pieces work together.
  • Learning Infrastructure: Build and strengthen the technology, data, training environments, vendors, processes, and operating rhythms that allow learning to scale reliably.
  • Talent Development Insights and Metrics: Use demand, capacity, quality, reach, and outcome data to surface gaps, guide investment, and continuously improve how VEG develops its people


WHAT YOU NEED
  • 10+ years of experience leading managers and/or directors accountable for meaningful teams, capabilities, or outcomes.
  • Experience building or materially transforming a learning, training, enablement, or workforce-development system-not only operating established programs.
  • Experience delivering training or capability development across a distributed, multi-site, field, or frontline organization.
  • Experience balancing enterprise consistency with the realities of different markets, locations, leaders, and teams.
  • Strong business judgment, including making tradeoffs across people, capacity, technology, resources, and investment.
  • Ability to build trusted relationships and influence senior leaders and cross-functional partners through growth, ambiguity, and change.
  • 4 days in office required; HQ located in White Plains, NY.


WHO YOU ARE
  • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
  • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments
  • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results
  • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge


HOW WE INVEST IN YOU
  • Competitive Compensation Including ($180,000 - $230,000) + bonus + benefits.
  • Comprehensive health and wellness benefits that start on day one, and access to free therapy or counseling
  • Paid parental leave, up to 12 weeks at 100% of regular salary, and offering inclusive fertility and family-building care for all types of families
  • Unlimited PTO to use for vacation or sick days-however you need it!
  • Generous employee referral program, so our awesome people can bring in more awesome people.
  • And the little (big) things, like casual office attire, ability to bring your fur baby to work, cool VEG swag, food in the fridge for when you're hungry and free lunches twice a week!!
  • Company laptop and a monthly cell phone reimbursement


BETTER TOGETHER: WHY IN-PERSON MATTERS AT VEG HQ

Our hospitals thrive on in-person collaboration, and VQ is no different. Time in the office sparks stronger connections, meaningful conversations, and better results-all bringing our core values to life. We prioritize being present because our values are best achieved side by side. Plus, we make getting here easy with free parking and a shuttle from the White Plains Metro-North station.

About Veterinary Emergency Group

Veterinary Emergency Group is the veterinary emergency care, that provides emergency and urgent care for pets, also it open nights, weekends, and holidays to help with all of your pet’s emergencies, provides animals and their families with timely medical care for acute problems at times when they need it.

Veterinary Emergency Group Careers

There has never been a better time to join the team at Veterinary Emergency Group—the leading network of emergency veterinary clinics.

Work You’ll Do

Join Veterinary Emergency Group’s top-tier team to assist in transforming pet care across the nation. This is an opportunity to be part of a movement that values innovation, leadership, and professional growth. Lead in a unique role within the veterinary industry, at the crossroads of advanced veterinary care and exceptional service delivery. Work alongside a team of skilled professionals dedicated to revolutionizing emergency veterinary services. Engage in a culture that celebrates diversity and fosters continuous professional development. Collaborate with the largest group of emergency veterinary experts, enhancing job opportunities through shared knowledge and expansive networking.

Introducing the Veterinary Emergency Group Professional Pathways

The team is building a leading career development pathway to help veterinary professionals master their skills in emergency care.

Do Innovative Work

Be part of a group that pioneers advancements in veterinary medicine with over 2,000 dedicated professionals at the intersection of technology, medical expertise, and compassionate care.

Drive Veterinary Innovation

Deliver targeted solutions and exceptional care through a depth and breadth of medical experience and innovation that’s second to none.

Be Part of a Great Team

Work with cutting-edge veterinary technology and harness the capabilities of a team that’s integral to the future of veterinary care.

Future-proof Your Career

Advance your career with limitless opportunities supported by unmatched training, development, and certification programs.

Explore

Discover how Veterinary Emergency Group leads in applying innovative diagnostic tools and treatments to save lives every day.

The Veterinary Emergency Group Difference

The combined expertise, focus on compassionate care, and a commitment to innovation helps clients and their pets experience better emergency care outcomes. Clients trust Veterinary Emergency Group for new strategies and solutions that drive forward the field of veterinary emergency services.

Stay Connected

Join the Team

Search open positions that match your skills and interests. Veterinary Emergency Group looks for passionate, curious, creative, and solution-driven team players. SEARCH VETERINARY EMERGENCY GROUP JOBS

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the professionals who work at Veterinary Emergency Group.

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Size
251 employees
Industry

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