Walmart

Senior Director, Supply Chain Management - Performance Acceleration Operations (Continuous Improvement)

Walmart$130K — $260K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Supply Chain, Operations, Industrial Engineering, Logistics, or related field, or equivalent experience.
  • Experience leading multi-site operations and divisional support functions.
  • Proven ability to influence senior operations leaders across matrixed organizations.
  • Skilled in prioritizing and sequencing work across multiple stakeholders.
  • Experience in large-scale supply chain environments, especially within grocery and distribution logistics.
  • Strong background in change management and operating model transitions.
  • Track record of translating strategies into field-facing execution.

Responsibilities

  • Lead the performance acceleration model's operational direction for divisional support.
  • Establish Divisional Support as the primary link for field alignment on performance acceleration initiatives.
  • Oversee prioritization and sequencing of improvement opportunities across divisions.
  • Prevent disorganization by managing the operational workflow entering the field.
  • Collaborate with divisional leaders to ensure alignment on initiative launches and necessary support.
  • Ensure operating discipline by clarifying roles and expectations for field teams.
  • Identify performance gaps and provide necessary governance and visibility to leadership.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k) retirement plan with company match.
  • Company-paid life insurance and stock purchase program.
  • Generous paid time off including PTO, parental leave, and bereavement leave.
  • Short-term and long-term disability coverage.
  • Education support for associates under the Live Better U program, covering tuition and fees.
  • Employee discounts and Military Leave Pay options.
Full Job Description
Lead the divisional operations pillar of the Performance Acceleration model
  • Provide overall direction for the divisional operations and field-support structure within the Grocery Network Performance Acceleration organization.
  • Establish and reinforce Divisional Support as the primary conduit through which Performance Acceleration work is aligned, sequenced, and introduced into the field.
  • Ensure divisional operations support is working as a force multiplier for the field rather than creating additional complexity or competing direction.
  • Serve as the senior operations leader connecting enterprise PA strategy to divisional and site-level execution.


Drive alignment, prioritization, and sequencing across divisions
  • Oversee the identification, prioritization, and sequencing of high-value performance improvement opportunities across divisions.
  • Ensure work is aligned to KPI gaps, business priorities, field capacity, and operational needs before it enters the Distribution Centers.
  • Reduce fragmentation by preventing side-door work, competing asks, and poorly aligned initiatives from entering the field outside the intended operating model.
  • Partner with divisional leaders and peer senior leaders to ensure initiatives are launched in the right order, with the right support, and through the right governance.


Support field execution through clear operating discipline
  • Reinforce the operating model in the field by ensuring SCILs, IMs, CSD-Ms, and divisional leaders understand role clarity, work intake expectations, and portfolio discipline.
  • Drive visibility into adoption gaps, rollout issues, execution drift, and field confusion, and intervene when the model is not functioning as intended.
  • Partner with CoE and Engineering to ensure the field receives complete, practical, and properly sequenced support.
  • Support the creation of cleaner operating rhythms, stronger governance, and consistent performance acceleration ways of working across divisions.


Provide divisional visibility, governance, and leadership support
  • Partner with Divisional Vice Presidents, General Managers, and divisional teams to review priorities, performance gaps, initiative progress, and support needs.
  • Build clear visibility into divisional performance, active improvement work, field readiness, adoption risk, and barriers to execution.
  • Ensure senior leadership has a clear view of where support is needed, where work should be reset, and where intervention is required.
  • Support escalation and resolution of cross-functional barriers that prevent divisional or field success.


Lead high-performing teams and organizational capability
  • Lead and develop a high-performing divisional support organization capable of operating effectively across a matrixed and fast-moving network.
  • Diagnose capability gaps, recruit and develop talent, support succession planning, and strengthen leadership capability across the divisional support structure.
  • Build a culture of clarity, partnership, accountability, and continuous improvement.
  • Ensure the team is equipped to support the field in a way that improves performance, simplifies execution, and strengthens long-term sustainability.


What Success Looks Like
  • Work enters the field through a clear, disciplined, and aligned process.
  • Divisional leaders and field teams experience less noise, fewer conflicting asks, and stronger clarity on priorities.
  • Divisions are focused on the highest-value work, with stronger sequencing and better protection of field capacity.
  • SCILs and field teams operate with greater clarity on roles, ownership, and performance acceleration ways of working.
  • Adoption, rollout quality, and consistency improvement across the network.
  • The divisional operations pillar is seen as a trusted, practical partner that helps the field perform better and operate with greater focus.


What you'll bring...
  • Bachelor's degree in Business, Supply Chain, Operations, Industrial Engineering, Logistics, or related field, or equivalent experience.
  • Experience leading multi-site operations, divisional support, continuous improvement, supply chain, or field support functions.
  • Experience working across matrixed organizations and influencing senior operations leaders.
  • Experience prioritizing and sequencing work across multiple stakeholders, sites, or business functions.
  • Experience in grocery, distribution, fulfillment, logistics, or large-scale supply chain operations.
  • Experience supporting field teams through change, role clarity, or operating model transitions.
  • Experience in continuous improvement, network operations, divisional support, or performance acceleration environments.
  • Strong track record of translating strategy into practical, field-facing execution.


Leadership Expectations
  • Provide overall direction by analyzing business objectives, field needs, and divisional priorities and translating them into clear strategies, plans, and actions.
  • Build strong cross-functional relationships and operate as an enterprise leader within the broader Performance Acceleration system.
  • Develop talent through coaching, mentorship, succession planning, and continuous learning.
  • Foster an environment of integrity, accountability, and strong partnership.
  • Lead with a field-first, customer-minded, and operationally practical mindset.
  • Drive continuous improvement, adaptability, and disciplined execution in support of Walmart's business model.


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $130,000.00 - $260,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

- Stock

About Walmart

WalmartLabs is accelerating their development to redefine the shopping experience to meet the changing needs of our customers wherever they are —in a store, on our website, or on their mobile device.

Walmart Careers

Joining Walmart means becoming part of a world-renowned team that leads with innovation and is committed to creating impact. As the largest retailer globally, Walmart offers unparalleled job opportunities and career growth in an environment that values diversity and leadership. Work You’ll Do At Walmart, you will be part of a dynamic team that drives our mission to help people save money so they can live better. Engage in work that matters with a company that offers both stability and the flexibility to explore different career paths. Transform the retail landscape with your skills and help shape the future of millions of customers worldwide. Walmart is at the forefront of combining retail with advanced technology, making it an exciting place for professional growth and innovation. Lead with Us Step into a role that harnesses your potential and places you at the intersection of retail and technology. Walmart is not just a company; it's a community where you can develop your leadership skills and contribute to a culture that nurtures professional growth. Work with a diverse team of experts who bring a wealth of knowledge and experience to the table. Our commitment to diversity training ensures that all team members are valued and can thrive. Walmart Careers and Employment Opportunities We are continuously expanding our team to include enthusiastic professionals eager to drive change and make a significant impact. Explore a range of positions from entry-level to executive, each offering competitive benefits and the opportunity to advance. Innovate with Us Join Walmart and be part of a team that is dedicated to innovation and excellence. With over 2.3 million associates worldwide, you are joining the largest private employment group, ready to innovate, lead, and impact the global market. Internship Programs Kickstart your career with a Walmart internship. Gain invaluable experience, build your resume, and develop networking connections that will empower your career journey. Our internships provide a platform to apply your academic knowledge in real-world scenarios, preparing you for future employment. Be Part of a Great Team At Walmart, our team is our strength. We invest in our employees through robust training programs, leadership development, and opportunities for career advancement. Enjoy the benefits of working in a supportive and inclusive environment where every member’s contribution is valued. Future-Proof Your Career Your journey at Walmart can be as vast as your ambitions. With endless opportunities to grow, learn, and lead, you can take your professional experience to new heights. Benefit from our comprehensive training programs and develop the skills needed for tomorrow’s challenges. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, creative, and solution-driven team players. Explore the diverse job opportunities at Walmart and find where you can make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Walmart. SEARCH WALMART JOBS Join Walmart today and be part of a story of growth, innovation, and leadership.
Learn more about Walmart
Size
2,300 employees
Market Cap
$387 billion
Industry
Net Income
$13.5 billion
Founded
1962
5 Year Trend
+3.3%
Revenue
$559.1 billion
NASDAQ

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