circle

Senior Director Product, Onboarding, Compliance & Risk

circle$265K — $332K *
US-AnywhereRemote in San Francisco, CA
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Extensive product leadership experience in compliance, risk, identity, onboarding, or trust & safety domains within fintech or financial infrastructure.
  • Deep understanding of KYC/KYB, AML/CFT regulations, and related operational workflows.
  • Proven ability to develop both internal and external product capabilities.
  • History of successfully executing strategies across multiple teams and portfolios.
  • Strong leadership skills with the ability to influence across technical and regulatory stakeholders.
  • Strategic mindset capable of using data for prioritizing investments and risk assessment.
  • Excellent communication skills to navigate high-stakes decisions.

Responsibilities

  • Define and own the multi-year vision and strategy for the onboarding and compliance platform.
  • Build and lead a high-performing product team to set priorities and coach PMs.
  • Collaborate with Compliance and Legal to translate regulatory needs into scalable product features.
  • Productize internal compliance infrastructure into reliable external platform services and APIs.
  • Drive strategy for risk management systems, leveraging AI and automation.
  • Establish metrics and controls for onboarding processes and risk evaluation.
  • Represent the platform to executive leadership and align cross-functional stakeholders.

Benefits

  • Flexible work arrangements with a remote option.
  • Opportunity for professional growth in a mission-driven company.
  • Exposure to leading industry practices in fintech and compliance.
Full Job Description
The Role
Lead the strategy and execution for Circle's onboarding, compliance, and risk platform - the system of record that powers how customers are verified, monitored, and managed for risk across Circle's products, and that Circle exposes as a platform capability to external partners. You will own the end-to-end product vision for a domain that is both mission-critical internal infrastructure and a differentiated, externally facing offering, and you will build and lead the team that delivers it.

What you'll be part of
Circle is committed to visibility and stability in everything we do. As we grow, we're expanding into some of the world's strongest jurisdictions, and our employees live by our company values: High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence.

What you'll be responsible for
You will set and own the multi-year product strategy for Circle's onboarding, compliance, and risk platform, balancing the needs of internal stakeholders (Compliance, Legal, Risk, Operations) with the requirements of external customers who consume these capabilities as a product. You will be accountable for the platform's regulatory soundness, operational scalability, and commercial viability, and for building, mentoring, and leading a team of product managers across the domain. This is a senior leadership role that sets direction for a portfolio, influences company-level roadmap and investment decisions, and represents the domain to executives, regulators, auditors, and enterprise partners.

What you'll work on
  • Define and own the vision, strategy, and multi-year roadmap for the onboarding, KYC/KYB, compliance, and risk platform, spanning both internal tooling and externally exposed platform capabilities
  • Build and lead a high-performing product team, setting priorities, coaching PMs, and establishing the operating rhythm for the domain
  • Partner deeply with Compliance, Legal, Risk, Financial Crimes, and Operations to translate regulatory obligations (KYC/KYB, AML/CFT, sanctions, transaction monitoring) into scalable, automated product capabilities
  • Productize internal compliance and risk infrastructure into reliable, well-documented, externally facing platform services and APIs for partners
  • Drive the strategy for case management, risk scoring, entity screening, and monitoring systems, including how AI and automation reduce manual review and improve decision quality
  • Establish the metrics, SLAs, and controls that govern onboarding conversion, false-positive rates, review throughput, and risk coverage
  • Represent the platform to executive leadership, regulators, auditors, and enterprise customers, and align cross-functional stakeholders around trade-offs
  • Partner with Engineering and Data to ensure the platform scales securely across new products, jurisdictions, and customer segments


What you'll bring to Circle
  • Extensive product leadership experience, including building and leading product teams, in compliance, risk, identity, onboarding, or trust & safety domains at a fintech, payments, banking, or financial infrastructure company
  • Deep, working understanding of the regulatory landscape - KYC/KYB, AML/CFT, sanctions/OWL screening, transaction monitoring, and the operational workflows that support them
  • Proven ability to deliver both internal platform infrastructure and externally facing, productized platform capabilities
  • Track record of setting strategy for a portfolio and driving execution from vision through measurable outcomes across multiple teams
  • Strong ability to lead through influence across technical, commercial, and regulatory stakeholders, up to and including the executive level
  • Strategic and analytical mindset, using data to prioritize investment and quantify risk and impact
  • Clear, concise executive communication and the judgment to navigate high-stakes, ambiguous decisions


Preferred Requirements
  • Experience in crypto, stablecoins, digital assets, or regulated financial infrastructure
  • Exposure to AI/automation applied to compliance, risk decisioning, or case management
  • Experience operating a platform used by external enterprise partners and developers
  • Familiarity operating across multiple regulatory jurisdictions


Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages.

Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations.

Base Pay Range: $265,000 - $332,500

#LI-Remote

About circle

Circle is a global financial technology firm that enables businesses of all sizes to harness the power of digital currency and public blockchains for payments, commerce and financial applications worldwide. Circle's platform has supported over 100 million transactions worth tens of billions of dollars, with nearly 10 million retail customers, over a thousand businesses, while storing and securing more than $5 billion in digital currency assets. Circle is also a principal developer of USD Coin (USDC), which together with Coinbase and the Centre Consortium oversees the standards and protocol for what has become the fastest growing, regulated, fully-reserved stablecoin. USDC now stands at well over $10 billion market cap and is adding nearly $300 million net new digital dollars in circulation every week. Today, Circle's transactional services, business accounts, and platform APIs are giving rise to a new generation of financial services and commerce applications that hold the promise of raising global economic prosperity for all through programmable internet commerce.
Learn more about circle
Size
300 employees
Industry
Founded
2013

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