ServiceTitan

Senior Director, Product Management - Accounting

ServiceTitan$290K — $436K *
Legal & Accounting
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of product management experience in B2B SaaS
  • Deep understanding of accounting concepts including GL structures and AP/AR workflows
  • Experience with ERP systems like Spectrum, Sage, QuickBooks, or NetSuite
  • Proven ability to oversee complex product areas with cross-functional architectural impacts
  • Strong sense of AI applications in accounting workflows
  • Demonstrated leadership and effective advocacy skills
  • Strong communication skills for engaging technical and non-technical audiences.

Responsibilities

  • Define and lead the vision for the accounting platform
  • Develop AI-powered features that address diverse CFO needs
  • Provide strategic clarity and communicate the product roadmap effectively
  • Collaborate with cross-functional teams to enhance product simplicity and results
  • Engage with customers to transform feedback into actionable product insights
  • Lead, mentor, and elevate a team of product managers
  • Monitor and define key performance metrics across product quality and adoption.

Benefits

  • Flexible time off and opportunities for professional development
  • Comprehensive medical, dental, and vision benefits with high employer contribution
  • Family support benefits including parental leave and fertility assistance
  • Additional wellness resources such as legal and financial planning services.
Full Job Description
ServiceTitan is seeking a Senior Director of Product Management to own our Accounting domain - one of the highest-stakes product areas in the company. Everything in ServiceTitan connects to accounting, and we9re at a pivotal moment: building AI-native products that will fundamentally change how contractors run their finances, while creating a world-class accounting experience that scales across every trade and business size we serve.

You9ll be defining what modern accounting software looks like for the trades - from AP and AR workflows to GL structures, ERP integrations, and the AI-powered experiences that sit on top of all of it. You9ll own the roadmap, lead a team of senior PMs, and have a real seat at the table in shaping ServiceTitan9s product strategy.

If you want to ship products that matter, work in a domain where the complexity is genuinely interesting, and have ownership over your roadmap and your team - this is the role.

What you9ll do:
  • Define and own the vision for ServiceTitan9s accounting platform, building a cohesive, scalable product that works for contractors at every stage of financial maturity
  • Build AI-powered accounting features that create real value for the CFO organization - from helping a small operator get off spreadsheets and close their books for the first time, to giving a multi-entity CFO the financial visibility and controls they9d expect from enterprise-grade software
  • Provide thought leadership, strategic clarity, and crisp communication to your team and the broader organization on accounting product strategy and roadmap
  • Work across engineering, design, finance, and GTM to identify opportunities to simplify the product and deliver results - with a focus on end-to-end ownership, not just your team9s surface
  • Partner directly with customers to validate direction, build trust, and translate real pain into product insights, strategy and value delivery
  • Lead, grow, and advocate for a team of product managers; set a high bar for rigor, customer empathy, and business impact
  • Define and obsess over key metrics: product quality, adoption, customer sentiment, and the business outcomes that accounting touches across the platform


What you9ll bring:
  • 10+ years of product management experience, with leadership experience in b2b SaaS environments
  • Deep accounting domain expertise - you understand GL structures, AP/AR workflows, and how ERP systems (Spectrum, Sage, QuickBooks, NetSuite, or similar) model accounting constructs; construction or field services accounting experience is a strong plus
  • Proven ability to own complex, cross-functional product areas where architectural decisions have upstream and downstream effects across multiple teams and integrations
  • Strong instinct for where AI genuinely improves accounting workflows and the product judgment to know where it doesn9t
  • Track record of being an influential leader: able to advocate effectively for your team, bring stakeholders along, and build alignment
  • Excellent communication to both technical and non-technical audiences, with experience engaging customers constructively and earning their trust
  • A bachelor9s degree or equivalent practical experience; an MBA or graduate degree is a plus but not required.


Be Human With Us:
Being human isn9t about checking every box on a list. It9s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we9re solving. We9re in this together. Come be human, with us.

Use of AI Technology:

We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.

What We Offer:

When you join our team, you9re not just accepting a job. You9re making a career move. Here9s how we9ll support you in doing some of the most impactful work of your career:
  • Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
  • Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
  • Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.


At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply.

About ServiceTitan

Industry
Founded
2013

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