Senior Director, Platform Products

Suki

• $300K — $350K *
Healthcare
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years of product management experience, including 5+ years in senior roles focused on platform or developer-facing products.
  • Deep expertise in platform product management, including APIs and integration architectures.
  • Strong background in healthcare technology, particularly with EHR ecosystems and health data standards.
  • Experience in productizing AI/ML capabilities, especially in NLP and speech.
  • Proven ability to build and scale platform product teams in high-growth environments.
  • Technically fluent, able to engage with engineering and data science teams on architecture and design.
  • Strong analytical skills with a balance of strategic thinking and product delivery.

Responsibilities

  • Own and drive a multi-year platform product strategy for Suki's ecosystem growth.
  • Define the platform's service architecture and API strategy for current and future products.
  • Translate complex AI/ML capabilities into reusable platform services.
  • Own the strategy for integrations with EHR systems, ensuring reliable connectivity.
  • Define health data standards approach to ensure healthcare-grade interoperability.
  • Work with AI/ML leadership to productize core capabilities as scalable services.
  • Lead the developer platform and partner integration strategy, enhancing developer experience.

Benefits

  • Opportunity to shape the platform for an AI-first healthcare company.
  • Work with cutting-edge AI, speech, and clinical intelligence technologies.
  • Collaborate with executive leadership across multiple departments.
  • Lead and mentor a high-performing product management team.
  • Foster a culture of technical excellence and customer empathy.
Full Job Description
Head of Platform Products

SD Product, Suki for Partners

The Role

As Head of Platform Products, you will own the product vision, strategy, and roadmap for Suki's core platform-the APIs, services, and integration layers that enable external partners to build on top of our technology.

You will lead a team of platform product managers and serve as a strategic partner to Engineering, Commercial, and executive leadership. Your work will determine how Suki's AI, speech, and clinical intelligence capabilities are architected, scaled, and delivered to the broader healthcare ecosystem.

This is a rare opportunity to shape the platform that underpins an AI-first healthcare company-and to set a new standard for how health technology platforms are built and scaled.

What You'll Do

Define Platform Vision & Strategy
  • Own and drive a clear, compelling multi-year platform product strategy that enables Suki's product portfolio and ecosystem growth
  • Define the platform's service architecture, API strategy, and extensibility model to support current products and future innovation
  • Translate complex AI/ML, NLP, and speech capabilities into well-architected, reusable platform services

Drive Interoperability & Health Data Strategy
  • Own the strategy for integrations including EHR (Athena and others), ensuring deep, reliable, and scalable connectivity
  • Define the approach to health data standards (FHIR, HL7, CDA) and ensure the platform is built for healthcare-grade interoperability
  • Partner with compliance and security teams to maintain HIPAA compliance, SOC 2 certification, and enterprise-grade data governance across the platform

Scale AI & ML Platform Capabilities
  • Work closely with AI/ML leadership to productize core capabilities-ambient AI, clinical NLP, medical speech recognition, and generative AI-as scalable platform services
  • Enable rapid experimentation and deployment of new AI capabilities across product surfaces

Build for the Ecosystem
  • Define and execute the developer platform and partner integration strategy, including APIs, SDKs, documentation, and developer experience
  • Work with business development and partnerships teams to identify and enable high-value platform use cases for health systems, EHR vendors, and third-party developers
  • Build the foundation for a platform ecosystem that creates compounding value for Suki and its partners

Be a Strategic Product Partner
  • Partner closely with the Chief Product Officer, Engineering leadership, and Commercial leadership to align platform investments with company strategy and product roadmap
  • Ground platform decisions in data, customer insights, technical feasibility, and business impact
  • Drive prioritization and trade-off decisions across competing platform demands from internal teams and external partners

Build and Scale a World-Class Team
  • Lead, mentor, and grow a high-performing platform product management team
  • Foster a culture of technical excellence, customer empathy, accountability, and impact
  • Identify and close gaps in skills, tools, processes, and operating models as the platform organization scales

What We're Looking For
  • 12+ years of product management experience, with 5+ years in senior/leadership roles owning platform, infrastructure, or developer-facing products
  • Deep expertise in platform product management: APIs, developer experience, data platforms, integration architectures, and service-oriented systems
  • Strong background in healthcare technology, with hands-on experience navigating EHR ecosystems, health data standards (FHIR, HL7), and regulatory requirements (HIPAA, SOC 2)
  • Experience productizing AI/ML capabilities at scale-ideally in NLP, speech, or applied clinical AI
  • Proven track record of building and scaling platform product teams in high-growth, product-led organizations
  • Technically fluent: comfortable engaging deeply with engineering and data science teams on architecture, systems design, and technical trade-offs
  • Strong analytical and strategic thinking skills, with the ability to balance long-term platform bets with near-term product delivery
  • Excellent executive communication skills-able to articulate platform value and strategy to technical and non-technical stakeholders alike
  • Experience with enterprise SaaS and multi-tenant platform architectures is strongly preferred
  • Bay Area-based is ideal, but not required

In compliance with the State of California Pay Transparency Law, the base salary range for this role is between $300k to $350k in CA. This range is not inclusive of any discretionary bonus or equity package. When determining a candidate's compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

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