Senior Director of Sales

Lakehouse Senior Living

$55K — $120K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or equivalent required
  • 2+ years of sales and marketing experience preferred
  • Valid driver's license and reliable access to personal vehicle
  • Proven sales target achievement preferred
  • Proficiency in Microsoft Office and CRM systems
  • Strong communication and interpersonal skills
  • Excellent organizational and time management skills

Responsibilities

  • Lead community sales efforts to achieve occupancy and revenue goals
  • Execute the company's Sales Playbook in all aspects
  • Build and maintain referral networks through outreach and presentations
  • Manage inquiries from lead sources with timely follow-up
  • Conduct personalized tours and discovery meetings for prospects
  • Maintain accurate data in CRM to track leads and performance
  • Plan and execute community marketing initiatives and sales events

Benefits

  • Comprehensive benefits package including medical, dental, and vision insurance
  • 401(k) with employer match
  • Paid time off and holidays
  • Paid training and career growth opportunities
  • Wellness-related benefits
  • Employee Assistance Program (EAP)
Full Job Description


As Senior Director of Sales, you'll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day.

Your Role:

As the Senior Director of Sales, your role includes leading all community sales efforts to achieve occupancy and revenue goals through relationship-building, outreach, and strategic engagement. You'll connect with prospective residents and families, develop referral networks, and collaborate with the leadership team to deliver an exceptional, resident-centered sales experience while driving business growth.

Position Highlights:
  • Schedule: Core business hours with flexibility for evening and occasional weekend tours, events, and business needs
  • Location: Menomonee Fallas, WI - Onsite
  • Compensation: $55k-$65k base salary + uncapped commission opportunity, with total earning potential of $120k+
  • Travel: Limited for regional meetings or training


What You'll Do:
  • Execute all facets of the company's Sales Playbook, including discovery, tours, follow-up, objections, and closing
  • Achieve monthly and quarterly move-in and revenue goals by advancing leads through the sales process
  • Build, nurture, and maintain referral networks through external outreach, presentations, and business development
  • Manage inquiries from all lead sources, providing timely responses and professional follow-up
  • Conduct personalized tours and discovery meetings to connect with prospective residents and families
  • Maintain accurate CRM data to track leads, activity, and conversion metrics
  • Plan and execute community marketing initiatives and sales events to drive qualified leads
  • Conduct competitive market analysis and provide actionable insights for pricing and positioning strategies
  • Partner with the Executive Director and Regional Sales Leadership to align on marketing, revenue goals, and promotional strategies
  • Collaborate with clinical and operations teams to ensure smooth and positive move-in experiences for residents and families
  • Prepare and present sales reports, monitor KPIs, and evaluate performance metrics to ensure achievement of occupancy targets
  • Represent the community with professionalism, integrity, and compassion in all interactions

Qualifications:
  • High school diploma or equivalent required
  • Minimum of two years of sales and marketing experience preferred
  • Valid driver's license in good standing and reliable access to a personal vehicle required; local travel is reimbursed in accordance with the company's mileage reimbursement policy
  • Demonstrated ability to achieve sales targets and/or occupancy goals preferred
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook); experience with CRM systems or similar technology preferred
  • Strong communication, presentation, relationship-building, and interpersonal skills
  • Excellent organizational and time-management skills with the ability to manage multiple priorities and meet deadlines
  • Professional and compassionate approach with a resident- and family-first mindset, a genuine passion for serving seniors, and a strong focus on positive outcomes
  • Ability and willingness to work onsite, conduct community tours, and participate in local community and networking events as needed

Benefits You'll Enjoy

For eligible employees, we offer a comprehensive benefits package that includes competitive pay, medical, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and career growth opportunities, wellness-related benefits, and additional support through our Employee Assistance Program (EAP).

JOB CODE: 1004606

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