THE ROLE: The Sr. Director of Operations will provide strategic leadership and oversight for Facilities Management, Security, and Information Technology (IT) across the organization. This role is responsible for ensuring operational excellence, safety, compliance, and efficiency for the Portland Thorns and Portland Fire Teams at our brand-new dual sport Performance Center located in Hillsboro, OR. The Sr. Director will partner closely with senior leadership and cross-functional teams to deliver scalable solutions that align with business objectives. Reporting to the VP, People & Culture and Operations this role will oversee three (3) direct reports. The ideal candidate is organized and flexible with real-time problem-solving skills.
WHAT YOU'LL BE UP TO:Strategic Leadership & Planning
- Develop and execute long-term strategies for facilities, security, and IT operations to support organizational goals.
- Establish policies, standards, and best practices across all areas of responsibility, including Emergency Action Plans (EAP) and Safety Training.
- Lead budgeting, forecasting, and resource allocation for operations, ensuring cost efficiency and effectiveness.
Facilities Management
- Oversee the management, maintenance, and optimization of all facilities, including office spaces, performance centers, and event venues.
- Drive sustainability initiatives, vendor relationships, and capital improvement projects.
- Ensure compliance with all Local, State, and Federal safety, regulatory, and environmental standards.
- Lead all aspects of the mechanical operation of the facility including but not limited to cooling, heating, and associated equipment.
- Use your expertise in building systems (mechanical, electrical, life safety, etc.) to diagnose and implement the maintenance and repairs for day to day and long-term equipment issues.
Security
- Lead the development and implementation of comprehensive security strategies, policies, and procedures to safeguard personnel, assets, and data.
- Oversee physical security, access control, emergency preparedness, and crisis response plans.
- Partner with external agencies and vendors to ensure best-in-class security practices.
Information Technology
- Provide strategic oversight of 3rd party IT operations, infrastructure, systems, and support services.
- Guide digital transformation initiatives, including cloud adoption, cybersecurity, and enterprise technology platforms.
- Collaborate with leadership to identify and implement technologies that enhance organizational efficiency, collaboration, and data security.
Leadership & Team Development
- Lead and mentor a high-performing team across facilities, security, and IT functions.
- Build a culture of accountability, continuous improvement, and collaboration.
- Partner with People & Culture and Executive Leadership Team on workforce planning, training, and succession strategies.
WHAT IT TAKES:- Bachelor's degree in Business Administration, Operations Management, Engineering, Information Technology, or related field (Master's preferred).
- 8+ years of progressive experience in operations leadership, with at least 5 years in a senior management role.
- Proven track record overseeing multi-site facilities management, corporate security, and IT functions. Experience with renovations a plus.
- Strong financial management skills, including budget development and cost optimization.
- Experience with enterprise systems, cybersecurity practices, and IT infrastructure management.
- Exceptional leadership, communication, and stakeholder management skills.
- Ability to navigate complex challenges, drive cross-functional initiatives, and lead through change.
- Proven understanding of relevant legislation including OSHA, Electrical Code, Fire Code, Building code and HVAC training and experience with mechanical systems.
- Experience in large building maintenance and strong understanding of building operations and troubleshooting systems with the capacity to provide experienced advice regarding building systems.
- Strong understanding of the Microsoft Office Suite of programs, building automation systems, facility management systems and strong organizational skills.
- Must have a valid driver's license.
SKILLS FOR SUCCESS:- Ability to improve and lead a positive, innovative, and encouraging work environment.
- Perform well in a fast-paced environment, balance multiple priorities simultaneously.
- Attention to detail, and time management skills.
PHYSICAL REQUIREMENTS:- Bending, standing, reaching, kneeling, and lifting materials.
- Operating stadium machinery such as forklifts and scissor lifts (training will be provided).
- Lifting 50 pounds, working on a ladder or scaffolding, using power tools, and performing other facility maintenance functions.
- Ability to work in variable temperatures, including extreme hot and cold weather based on the season.
- Must be able to work in confined/narrow spaces.
- Walking throughout the facility and campus, sometimes for an extended period and, at times, in inclement weather.
WORK ENVIRONMENT: This job operates in all areas of the facility both inside and outside. At times it may include inclement weather working conditions. The job includes some work in an office environment as well.
BENEFITS:- Competitive salary and performance-based incentives, Salary Range $120 -$140K
- Comprehensive benefits package, including health insurance, retirement plans, and wellness programs
- Opportunities for professional development and career advancement
- Dynamic, collaborative and fun work environment
- Opportunity to make a meaningful impact and contribute to the growth of women's sports.
Ready to Be a Game Changer in the Best Possible Way? Apply Now! If you're ready to shape the future of the women's sports, send us your application. Let's make history together!
