5+ years of experience in mental health or behavioral healthcare settings.
Proven leadership skills managing clinical teams and staff.
Knowledge of crisis stabilization services and regulatory compliance.
Strong communication skills for liaising with internal and external stakeholders.
Experience in quality improvement and performance monitoring.
Ability to manage budgets and control financial outcomes.
Responsibilities
Supervise Nursing Managers for Crisis Stabilization Units and BHCC Program Director.
Oversee management and clinical support staff within Crisis Services.
Collaborate with DBHDD for efficient patient placement from ERs.
Monitor KPI achievement and expectations of DBHDD.
Drive continuous quality improvement initiatives within the units.
Establish and maintain communication bridges with internal programs.
Participate actively in Leadership and Quality Improvement teams.
Benefits
Opportunity to influence quality of care in a critical health sector.
Collaborative environment with senior leadership involvement.
Role as a key player in crisis intervention and stabilization efforts.
Engagement in quality improvement measures to enhance service delivery.
Full Job Description
Description
Supervises Nursing Managers for each of the Crisis Stabilization Units and the Program Director of the BHCC, working with each to address issues, staffing, and compliance, CAPs, providing clinical
Supervises management staff and other assigned clinical support staff within Crisis Services.
Works with the DBHDD Regional Office to ensure that individuals are placed quickly and moved from the ER's as quickly as possible
Monitors and works with team to maintain KPI's and expectations of DBHDD
Works to continuously improve quality of care on the units
Serves as liaison to internal programs of Highland Rivers Behavioral Health to establish good working relationships and communication for the benefit of individuals served.
Participates as a member of the Leadership Team and Quality Improvement team
Serves as an expert regarding the provision of related services.
Maintains programs budgets and actively monitors to reduce overtime and improve financial outcomes