Senior Director of Clinical Operations

DCI Donor Services

$120K — $150K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of clinical management experience in an Organ Procurement Organization (OPO)
  • Bachelor's degree in Health Administration
  • Registered Nurse (RN) license required
  • Valid driver's license with good standing MVR
  • COVID-19 vaccination required prior to start date

Responsibilities

  • Monitor and analyze data to enhance organ donation and identify improvement areas.
  • Ensure clinical operations align with company policies and regulatory guidelines.
  • Forecast staffing needs and oversee recruitment and training of clinical staff.
  • Conduct annual performance evaluations and provide developmental coaching.
  • Manage departmental budgets and analyze financial variances to reduce costs.
  • Collaborate with the Medical Director to improve clinical practices and resolve performance issues.
  • Analyze clinical activity data to assess current and future departmental needs.

Benefits

  • Leadership opportunity in a critical field impacting organ donation and transplantation.
  • Engagement with clinical teams and hospital partners to drive strategic initiatives.
  • Opportunity for on-call duties, providing unique insights into clinical operations.
  • Possibility for travel, expanding professional network and experience.
Full Job Description
We are seeking a Senior Director of Clinical Operations to oversee all clinical operations - including donor authorization, donor management, organ recovery, logistics, and organ utilization. This role is critical to providing leadership and guidance to all clinical teams. The Senior Director of Clinical Operations will align daily activities with our strategic and operational goals to maximize donation. Extensive on-call duties and travel will be required. This is a great opportunity to serve as a lifeline to those on the transplant waiting list!

Key responsibilities this position will perform include:

  1. Achieves strategic objectives through monitoring and analyzing data to maximize organ donation and identify trends and areas for improvement. Formulates plan and collaborates with clinical teams, hospital partners, and medical staff.
  2. Oversees clinical operations for the organization in accordance with company policies, CMS regulations, and UNOS/OSHA guidelines.
  3. Works with operational leaders to forecast staffing needs to projected donor events. Ensures the recruitment and training of the clinical department to ensure core competency. Partners with Training/Education Department to assess needs and competencies of the clinical department. Directs coordination of clinical affinity groups to ensure the clinical staff are current on company policies and emerging trends within the industry.
  4. Partners with both Clinical leadership and HR leadership to complete annual performance evaluations of all staff. Provides routine coaching and feedback to employees. Continues to develop bench strength.
  5. Oversee the overall operational, budgetary, and financial responsibilities of the department. Analyzes variances and works to actively reduce costs.
  6. Works in collaboration with the Medical Director to continually review and enhance clinical evaluation, donor management, organ allocation, and organ recovery practices for the purpose of identifying and resolving clinical process and performance issues.
  7. Analyzes data to forecast current & future departmental needs of the department. Develops, interprets, and analyzes data relating to the nature and volume of clinical activity. Data reviewed may include referrals, determining eligibility, introduction and approach issues, consent and conversion rates, clinical donor management, and organ allocation and transplantation yield.
  8. Coordinate periodic onsite meetings with transplant centers and hospital partners.
  9. Works with other department directors to facilitate communication between departments and encourages clinical staff to support and participate in initiatives of the organization. Works with all Department Leaders to facilitate communication, encourage support, and ensure quality processes throughout the organization.
  10. Facilitates interaction with senior management, Medical Advisory Committee and Medical Directors to provide input from clinical perspective regarding organizational goals and policy / procedures.
  11. Participates in internal and external committees to represent the clinical services department and the organization.
  12. Additional duties as assigned


The ideal candidate will have:
  • 5+ years' OPO clinical management experience required.
  • Bachelor's degree in Health Administration
  • Registered Nurse (RN) license
  • Valid Driver's License with ability to pass MVR underwriting requirements
  • **New employees must have their first dose of the COVID-19 vaccine by their potential start date and be able to supply proof of vaccination.**

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