Position Details

Position Information

Posting date
09/08/2026

Closing date

Open Until Filled
Yes

Position Number
1129684

Position Title
Senior Director of Advancement Systems & Analytics

Hiring Range Minimum
$149,900

Hiring Range Maximum
$187,400

Union Type
Not a Union Position

SEIU Level
Not an SEIU Position

FLSA Status
Exempt

Employment Category
Regular Full Time

Scheduled Months per Year
12

Scheduled Hours per Week
40

Schedule

Location of Position

Lebanon, NH
35 Centerra Parkway, Suite 300

Remote Work Eligibility?
Hybrid

Is this a term position?
No

If yes, length of term in months.
NA

Is this a grant funded position?
No

Position Purpose

The Senior Director of Advancement Systems & Analytics (ASA) is a senior-level leader responsible for setting and executing the enterprise vision for advancement technology, data, and analytics in support of Medical & Healthcare Advancement (MHA). Reporting to the Vice President of Advancement Administration, this role provides strategic direction and operational oversight for the systems, data governance, reporting, and analytical capabilities that underpin fundraising, donor engagement, and stewardship across Dartmouth Health and the Geisel School of Medicine.

As a trusted strategic partner to MHA, member affiliates, DH IT and Geisel Computing, DH and Geisel Finance, Dartmouth College Advancement, and institutional leadership, the Senior Director ensures that advancement information systems are secure, scalable, and aligned with organizational policies, architecture, and priorities. This role elevates data as a strategic asset, fostering a culture in which insights are accessible, actionable, and trusted, enabling leaders and frontline fundraisers to make informed decisions and drive philanthropic impact. In a period of rapid organizational growth, the Senior Director plays a critical role in leading change management efforts across MHA, establishing scalable governance, policies, and business processes that support expansion while maintaining consistency, compliance, and operational discipline.

The Senior Director leads a multidisciplinary team spanning advancement systems, analytics, and reporting, including oversight of the Associate Director of Gift Recording who leads the Gift Recording team. Through this reporting relationship, the Senior Director provides strategic guidance for gift processing, records management, financial reconciliation, and downstream advancement operations that depend on high-quality data, strong internal controls, and reliable systems. Through thoughtful governance, collaboration, and innovation, the role balances long-term strategy with operational excellence in a complex, distributed environment.

Description

Medical & Healthcare Advancement at Dartmouth Health and the Geisel School of Medicine is seeking a Senior Director of Advancement Systems & Analytics to help shape the future of philanthropy across our institutions. We're looking for a strategic and collaborative leader who can bring people, processes, and technology together to create meaningful impact, empower colleagues with actionable insights, and support the visionary fundraising that fuels our mission.

Required Qualifications - Education and Yrs Exp
Bachelors or equivalent combination of education and experience

Required Qualifications - Skills, Knowledge and Abilities

Education and Experience

• Bachelors in Information Systems, Computer or Data Science, Business Analytics, or a related field (or equivalent experience).
• 10+ years of progressively responsible experience in advancement technology, fundraising systems, data management, or analytics.
• 7+ years of leadership experience managing technical or analytical teams in higher education, academic medicine, healthcare philanthropy, or complex nonprofit environments.

Skills, Knowledge & Abilities

• Demonstrated success leading and optimizing advancement CRM ecosystems (e.g., Blackbaud CRM/RE NXT, Salesforce, Ellucian Advance, Slate) and integrating third-party fundraising and engagement platforms.
• Strong expertise in advancement data governance, privacy, records management, and regulatory compliance (e.g., GDPR, CCPA, FERPA; HIPAA as applicable).
• Advanced knowledge of data architecture, database management, SQL, and API-based integrations, and middleware.
• Expertise in business intelligence and analytics tools (e.g., Power BI, Tableau) and fluency with fundraising metrics, pipeline management, and the full gift lifecycle.
• Proven program and project management experience, including vendor management, budgeting, risk mitigation, testing, and quality assurance.
• Exceptional communication skills, with the ability to translate complex technical and analytic concepts for senior leaders and nontechnical stakeholders.
• Demonstrated commitment to diversity, equity, inclusion, and service to a broad and diverse community.
• Brings curiosity, adaptability, and a sense of humor to leadership and teamwork.

Preferred Qualifications

• Experience in higher education advancement and/or healthcare or academic medicine fundraising.
• Familiarity with predictive modeling, experimentation, and statistical tools (e.g., Python, R, SAS); experience with model governance and MLOps a plus.
• Depth in enterprise infrastructure domains such as identity and access management, secure data exchange, data retention and archiving, and disaster recovery.
• Experience implementing AI pilots and/or solutions within established institutional AI, data, and privacy policies and guidelines.
• Relevant certifications (e.g., PMP, Agile/Scrum, ITIL; Salesforce or Blackbaud platform certifications; Power BI or Tableau certifications)

Department Contact for Recruitment Inquiries
Cheryl Ann Cerny

Department Contact Phone Number
603-646-5533

Department Contact for Cover Letter and Title
Cheryl Ann Cerny, Vice President of Advancement Administration

Department Contact's Phone Number

Special Instructions to Applicants

Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy

Additional Instructions

Quick Link
https://searchjobs.dartmouth.edu/postings/87124

Key Accountabilities

Description

Strategy, Governance, and Change Management

• Establishes and executes a multi-year strategy for advancement technology, data, and analytics aligned with campaign goals, organizational priorities, and institutional risk management.
• Serves as the senior authority for advancement data governance, defining policies and standards to ensure data accuracy, consistency, integrity, and compliance across systems and affiliated organizations.
• Defines and oversees roadmaps for system rationalization, data consolidation, and migration to unified philanthropic data environments.
• Partners with Dartmouth Health, Dartmouth College, and Geisel Computing/IT to align advancement systems with enterprise standards for governance, security, privacy, identity and access management, disaster recovery, and infrastructure resilience.
• Partners with Dartmouth College Advancement to align on the strategy and governance of shared data and system resources.
• Leads enterprise change management for new technologies, system enhancements, and process improvements, emphasizing adoption, usability, and continuous feedback.
• Designs and leads structured change management approaches that support rapid organizational growth, including stakeholder engagement, communication planning, phased adoption, and reinforcement of new governance, policies, and business processes.

Percentage Of Time
30%

Description

Advancement Systems, Architecture & Integrations

• Provides executive oversight of the Advancement CRM ecosystem and integrated platforms supporting fundraising, engagement, stewardship, and operations.
• Directs advancement data architecture, warehousing, and integration strategies; establish enterprise data quality frameworks, documentation standards, and master data management practices.
• Leads major system implementations, upgrades, and enhancements at MHA, ensuring disciplined decision-making, change management, testing, and release governance.
• Governs APIs and middleware integrations with digital engagement tools, marketing automation platforms, prospect research systems, and financial systems.
• Defines and enforces standards for user access, workflows, data retention, and secure data exchange.
• Oversees training, documentation, and user support models for advancement systems, reporting tools, and analytics products.

Percentage Of Time
25%

Description

Reporting, Analytics & Business Intelligence

• Delivers executive-level dashboards and analytics supporting campaign progress, pipeline and portfolio health, donor behavior, acquisition and retention, digital engagement, and stewardship outcomes.
• Advances predictive analytics and forecasting capabilities, including prospect scoring, segmentation, and revenue projections to inform fundraising strategy.
• Partners closely with MHA area leads to ensure aligned analytics, accurate pipeline reporting, and consistent financial reconciliation.
• Promotes data literacy across Advancement by establishing training, shared definitions, and analytic standards that enable staff to interpret and act on insights.
• Ensures that all analytic and financial reports are accurate, timely, and decision-ready; establish service-level expectations and quality assurance processes for recurring deliverables.

Percentage Of Time
25%

Description

Advancement Administration & Organizational Leadership

• Serves as a senior leader on the Advancement Administration leadership team, contributing to strategic planning, resource prioritization, and organizational decision-making.
• Leads, mentors, and develops a multidisciplinary team of advancement technologists and analysts, including direct supervision of the Advancement Systems & Analytics team, while setting clear expectations, fostering growth, and building bench strength.
• Provides senior-level oversight and partnership to the Associate Director of Gift Recording, ensuring that gift processing, records management, compliance, and financial controls are consistently aligned with enterprise systems, data standards, and governance frameworks.
• Fosters a collaborative, service-oriented culture grounded in empathy, accountability, transparency, and continuous improvement.
• Acts as an ambassador for Medical & Healthcare Advancement, representing the division with integrity and professionalism and communicating priorities clearly to internal and external stakeholders.

Percentage Of Time
20%

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Demonstrates professionalism and collegiality through actions, interactions, and communications with others appropriate to an environment that is welcoming to all.

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Performs other duties as assigned.