Crate & Barrel

Senior Director, Marketing Technology Engineering & Architecture

Crate & Barrel • $150K — $200K *
US-AnywhereRemote in Illinois, US
Enterprise Technology
11 - 15 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's or Master's in Computer Science, IT, Engineering (MBA preferred)
  • 15+ years in systems engineering with high-impact initiatives
  • 7+ years in executive leadership roles managing engineering teams
  • Experience with enterprise-wide infrastructure strategy development
  • Strong problem-solving and decision-making skills in complex environments
  • Ability to mentor and develop senior engineering leaders

Responsibilities

  • Define long-term tech vision and roadmap for CRM and Marketing Technology
  • Lead planning and execution of technology initiatives within the domain
  • Establish engineering standards and governance for infrastructure
  • Ensure reliability, scalability, and security of core systems
  • Mentor senior engineering leaders, fostering innovation and growth
  • Collaborate with leadership to align engineering with business strategy
  • Oversee workforce planning and talent acquisition for engineering team
  • Drive a culture of automation and continuous improvement in infrastructure services

Benefits

  • Opportunity to lead and shape a high-performing engineering organization
  • Work on cutting-edge technologies and strategic initiatives
  • Collaborative environment with leadership engagement
  • Focus on innovation, excellence, and professional development
  • Participation in long-term strategic planning and execution
Full Job Description
We are seeking an inspiring and transformative Senior Director, Marketing Technology Engineering & Architecture, with 15+ years of engineering experience and 7+ years in management. You will lead an organization of Engineers and leaders, spearhead strategic planning and delivery/execution for the CRM and Marketing Technology domain, and create and champion the long-term strategy for infrastructure architecture and capacity planning. You will be accountable for engineering excellence and for defining architectural standards, policies, and best practices to ensure the reliability, scalability, and security of core systems critical to the company's operations and business success.

A day in the life as a Senior Director, Marketing Technology Engineering & Architecture...
  • Define and champion the long-term technology vision, architecture, and roadmap for CRM and Marketing Technology, ensuring it aligns with and advances the company's strategic objectives.
  • Lead strategic planning and oversee delivery/execution for all technology initiatives within the domain including Customer Data Platform, Audience Segmentation & Orchestration, AdTech platforms, Loyalty and Promo services, Personalization engine.
  • Establish, drive, and be accountable for engineering excellence, standards, and governance across the infrastructure organization.
  • Act as the ultimate point of accountability for infrastructure reliability, scalability, security, and efficiency, removing critical roadblocks.
  • Lead and mentor a team of senior engineering leaders, cultivating an environment of excellence, innovation, and continuous growth.
  • Collaborate with senior leaders across the company to influence overall business strategy and ensure tight alignment between engineering and other functions.
  • Oversee strategic workforce planning, talent acquisition, and organizational development to build and sustain a world-class engineering team.
  • Drive a leading-edge engineering culture that embraces innovation, experimentation, and technical excellence, while specifically championing automation, self-service, and continuous improvement for all infrastructure services.
  • Drives broader architectural design discussions and decisions, facilitating collaboration and consensus-building among diverse stakeholders to ensure optimal solutions that meet business needs.
  • Proactively identify and manage architectural risks, technical debt, and interdependencies across the enterprise, developing clear strategies for mitigation and resolution.


What you'll bring to the table...
  • Exceptional executive leadership, strategic vision, and organizational development capabilities, with a proven ability to lead and inspire large, complex engineering organizations.
  • Deep and broad understanding of cutting-edge systems engineering, large-scale infrastructure automation, cloud technologies, and industry best practices.
  • Outstanding business acumen and financial literacy, with experience managing significant budgets and linking engineering investments to business value.
  • Proven expertise in developing and implementing comprehensive architectural strategies that align with business objectives and drive organizational transformation.
  • Demonstrated success in building, scaling, and leading high-performing, geographically distributed engineering teams.
  • Expertise in driving large-scale transformation and fostering a culture of innovation, agility, and operational excellence.
  • Ability to think strategically about long-term industry trends and translate them into actionable engineering strategies.
  • Strong problem-solving skills, with the ability to make critical decisions in complex and ambiguous situations.
  • Proven track record of developing and mentoring senior engineering leaders.
  • Ability to define and champion enterprise-wide infrastructure strategy and drive significant organizational change.

We'd love to hear from you if you have...
  • Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or related field (MBA or other advanced degree is highly preferred).
  • Minimum of 15+ years of extensive experience in systems engineering with a substantial record of leading high-impact, company-wide or industry-shaping initiatives.
  • Minimum of 7+ years in executive leadership roles overseeing large, complex systems engineering organizations.
  • Proven track record of defining and executing enterprise-wide infrastructure strategy that drives significant business impact and improvements in reliability, scalability, and efficiency.

About Crate & Barrel

Crate & Barrel is a chain of retail stores that sells home furnishings, housewares, and furniture. The company was founded in 1962 by Gordon and Carole Segal. Crate & Barrel's products are designed in-house and sold directly to customers through its retail stores, catalogs, and website. The company is headquartered in Naperville, Illinois, and operates stores throughout the United States and Canada. In addition to its Crate & Barrel stores, the company also operates CB2, a home furnishings retailer, and The Land of Nod, a children's furniture and bedding retailer.
Learn more about Crate & Barrel
Size
7,000 employees
Industry
Retail & Consumer Goods
Founded
1962
* Ladders Estimates

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