The Senior Director, MSAT position has primary responsibility for the Houston site27s MSAT department. The position is responsible for leading the Tech Transfer, Process Support, Data Science and Process Validation groups across assets/ modalities.
The role will ensure provision of direction, employee guidance, development and coaching to ensure the teams are aligned to the site strategy and are supporting the site to deliver on our current contracts and business pursuits.
Key responsibilities:
- 60% Group Leadership: Performs all functions associated with leading the multiple groups in the MSAT organization. This includes a focus on safety, resource planning, oversight of the groups work results, overview of group budgetary performance, oversight of Quality Records and Quality performance, providing guidance and advice on Lonza policy and procedures, promoting global interactions, mediating conflicts, providing technical input, providing guidance on company strategy, prioritizing work and assisting in establishing long term group direction and objectives.
- 20% Coaching and development of MSAT Team: Provides direct coaching, mentoring and development to each member of the MSAT management team both in execution of their group responsibilities and in their own personal development. Develop and coach direct reports for future leadership roles. In addition, provide coaching and mentoring to every member of the MSAT organization for their personal and professional development.
- 10% Customer project interaction: Engage with Program Managers and directly with our Customers to ensure projects are planned and implemented appropriately in order to deliver to and meet the needs of our customers and the business.
- 10% Engage and Communicate with Site Leadership Team: Engage interact and communicate with the Site Leadership team through SLT meetings, various Councils and the DMS to ensure SLT and the site is aligned to support successful delivery as a business to our Customers and to Lonza.
Key Requirements & Skills:
Minimally 15+ years of biotech validated experience in process development, process scale up/manufacturing and Process Validation. Experience with Cell & Gene Therapy and Viral Vector production preferred, current Good Manufacturing Practices, US / EU regulations, supervision.
Competencies and Behaviors
- Cultivates a culture that accepts errors as a source of innovation
- Deliberately uses a structured approach to evaluate work experiences and applies findings to new situations
- Acts as a change leader by visibly demonstrating public commitment to change, and aligning and helping others accept change
- Initiates positive transformations within and beyond their domain
- Challenges others to work differently when the business environment requires it
- Empowers and encourages others to bring new ideas forward and ensures learning from both success and failures
- Leads ambiguity through effective communication, removes barriers and overcomes resistance skillfully
Business Insight
- Translates corporate strategy into critical success factors and creates breakthrough implementation plans
- Acts as a key communication link between operational layers and upper management
- Communicates business strategy, measures and tactical plans efficiently to all team members and helps them make sense of complexity and uncertainty
- Exhibits a sophisticated understanding of the critical success factors needed to differentiate and improve the business in order to make Lonza more competitive
- Demonstrates timely and accurate decision making, ensuring delegation or partner concern where appropriate
Collaboration
- Develops inclusive relationships and alliances engaging internal and external team members
- Builds systems and processes that enable others to be heard
- Creates mechanisms to share information and knowledge across functions
- Exhibits skillful communication to ensure peers (and team) develop relationships across functions
- Drives active participation, ensuring all voices are heard, in person or virtually
- Builds and effectively leads complementary teams to enhance Lonza27s global competitiveness and fuel innovation
Customer Focus
- Leads and drives the identification of customer and market needs using data, research and customer relationships
- Identify and implement profitable business opportunities
- Finds the right balance between customer needs and business goals
- Leads interactions proactively to drive customer satisfaction
- Communicates regularly with peers/team members about customer topics to drive awareness and build capability
- Maintains effective and sustainable customer relations
- Establishes and introduces detailed approaches for monitoring customer performance indicators and ensures their implementation within the business area(s)
Results Driven
- Ensures their team(s) support the execution of business strategy and/or specific objectives
- Leads multiple sophisticated initiatives simultaneously to successful conclusion
- Provides coaching to enable/accelerate success outcomes
- Anticipates and resolves challenges
- Ensures high-quality performance and accountability by gaining commitment on priorities
- Measures business impact of sophisticated projects
- Demonstrates trust through delegation and holds people accountable for results
- Drives a systematic approach to planning and delivery based on short-medium-long-term time horizons
Leadership
- Implements and demonstrates the highest standards of safety
- Demonstrates high integrity and accountability for their area ensuring team(s) actions and decisions are aligned to business objectives
- Provides opportunities for talent and performance development through specific and measurable actions, coaching and mentoring
- Creates an open and learning environment where people are encouraged to develop, share and grow
- Seeks feedback to understand impact on others; knows their own strengths and limitations, learns from mistakes
