Senior Director, Head of Marketing Operations

ADP

$150K — $200K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; advanced degree preferred
  • 8-10 years in consulting or top-tier corporate strategy roles
  • Experience supporting senior executives or C-level leaders
  • Exceptional analytical and structured thinking skills
  • Outstanding written and verbal communication skills

Responsibilities

  • Act as strategic thought partner to CMO for decision-making and key initiatives
  • Lead global marketing transformation initiatives
  • Align marketing operations with executive leadership and cross-functional teams
  • Develop high-impact executive presentations with compelling storytelling
  • Translate complex business concepts into clear narratives
  • Drive meeting preparation, including agendas and follow-ups
  • Identify and solve problems proactively in a fast-paced environment

Benefits

  • High-visibility role with potential to advance to CMO
  • Work alongside senior leadership in a strategic capacity
  • Engage in impactful global marketing transformation initiatives
  • Opportunities for professional development and skill enhancement
  • Collaborative workplace culture with a focus on leadership development
Full Job Description
The Senior Director, Head of Marketing Operations serves as a highly strategic, operational, and creative partner to the Chief Marketing Officer. This role operates at the center of the marketing organization, driving execution against critical priorities, shaping executive-level communications, and ensuring alignment across senior leadership. This is a high-intensity, high-visibility role designed for an exceptional, high-potential leader who aspires to become a future CMO. The ideal candidate brings intellectual rigor, creative storytelling capability, and relentless drive, with the resilience and grit required to operate in a fast-paced, demanding executive environment. Key Responsibilities: • Act as a strategic thought partner to the CMO, supporting decision-making, prioritization, and execution of key initiatives • Lead a global marketing transformation in partnership with the CMO • Serve as an extension of the CMO in day-to-day operations, maintaining alignment across marketing, executive leadership (XCOM), and cross-functional stakeholders • Lead the development of high-impact executive presentations (e.g., board updates, town halls, XCOM meetings), ensuring compelling storytelling and visual excellence • Translate complex business concepts into clear, persuasive, and creative narratives • Drive preparation and orchestration of meetings, including agendas, briefing materials, and follow-ups • Identify and solve problems proactively, anticipating needs in a dynamic and fast-moving environment • Partner closely with marketing leadership to track progress against strategic objectives and ensure accountability • Lead or support special projects, strategic analyses, and transformation initiatives as needed • Bring a consulting-style approach to structured problem solving, synthesis, and communication • Maintain a high level of discretion and professionalism in handling confidential and sensitive information • High expectation of sound judgment, EQ, and the ability to operate within nuance and standard operating procedures KPIs: • Strategic Execution- Initiative completion 100% • Organizational alignment to goal - 100% • Culture - Team enablement +5-10% • Effectiveness and Operational Excellence-Increase executive strategic time by 20% • Stakeholder management - 4.5/5 Qualifications: Education & Experience: • Bachelor's degree required; advanced degree preferred • 8-10 years of experience in consulting (e.g., Bain, BCG, McKinsey) and/or top-tier corporate strategy, marketing, or chief of staff roles • Proven experience supporting senior executives or C-level leaders Knowledge, Skills, and Abilities: • Exceptional intellectual horsepower - highly analytical, structured thinker with strong business acumen • Creative excellence - ability to produce best-in-class presentations combining strategy, storytelling, and visual design • Executive presence - confidence and maturity to operate alongside senior leadership • Relentless work ethic - thrives in a high-demand environment with extended hours and shifting priorities • Resilience and grit - demonstrates determination, adaptability, and stamina under pressure • Communication mastery - outstanding written and verbal communication skills • Bias for action - self-starter who anticipates needs and executes with urgency • Highly organized and detail-oriented with the ability to manage multiple priorities simultaneously • Collaborative and influential - able to build trust across all levels of the organization #LI-Exec #LI-AF1

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