Job Function:
Technology Product & Platform Management
Job Sub Function:
Multi-Family Technology Product & Platform Management
Job Category:
People Leader
All Job Posting Locations:
Raritan, New Jersey, United States of America
Job Description:
We are searching for the best talent for a Senior Director, Global Platform Leader - Web Experience, Comms, XR/VR, Educationto be located inRaritan, NJ.
The Senior Director, Global Platform Leader - Web Experience, Comms, XR/VR, Education is a business strategist and productminded technology leader who partners closely with the cross functional business leadership teams across MedTech to shape growth strategies, modernize platforms, and deliver differentiated digital and AI capabilities for customers and patients. This leader serves as the critical point of connection between business strategy and technology execution, developing technology as a competitive advantage for the business.
This is a businessfacing technology role, orchestrating the full breadth of JJT products, platforms, and services to maximize value, speed, and quality for the MedTech portfolio. This role will engage deeply with senior business leaders to define priorities and deliver outcomes.
TheMedTech Global CommercialOrganization encompasses external facing Digital Sites, Education, and XR/VR platforms with integrations across the global commercial platform ecosystem to drive meaningful experiences for patients and physicians.
Key Responsibilities
Strategy & Outcomes
- Cocreate thetechnology strategyforthe Global Commercial organizationin alignment with MedTech business goals; translate strategy into a prioritized multiyear product and platform roadmap with clear value outcomes
- Develop technology as acompetitive advantage 6accelerating innovation, simplification, and gotomarket agility across priority markets and franchises.
- Serve asstrategic technology partnerto senior leaders; jointly identify opportunities, advise on the transformation and application of technology to unlock growth, efficiency, and superior customer/patient experience.
- Provide accountable technology leadership for end-to-end BU outcomes, aligning strategy, platforms, and execution across the value chain.
- Developcompliant technologythrough strong partnership with functions such as Cybersecurity, Regulatory Affairs, Legal Affairs etc.
- Build astrong cross-functional partnershipto allow for leveraging technology efforts to accelerate digitalization of processes.
AI, Data & Digital
- Operationalize AI/ML and GenAI(incl. responsible AI) across commercial the global commercial ecosystem driving customer segmentation targeting and revenue growth analysis, digital assistance for HCP engagement, and workflow automation 6grounded in robust data governance and security
- Use thepower of data and analyticsto deliver actionable insights across countries and functions; champion interoperable data platforms, lead data governance and MDM best practices, and privacy 6by 6design practices
Product Management & Delivery
- Drive a disciplinedproduct management (HPT) approachto ideate, build, and scale high 6impact solutions; linkroadmapsto clear OKRs and dependable delivery.
- Own thebusiness technology portfolio 6 prioritization, funding, delivery, adoption, and benefits realization 6leveraging global JJT product teams and platforms
Leadership & Talent
- Bring anentrepreneurial, externally networkedmindset 6curate outside 6in innovation and strategic partnerships with technology providers, governments and advisory boards to shape policies and deliver outcomes
Financials & Governance
- Develop and manage a fit for purposetechnology budget, ensuring investment decisions align with value, risk, and compliance; continuously optimize run vs. change
- Upholdquality, cybersecurity, privacy, and complianceexpectations for MedTech software/services; partner with Quality/Regulatory, Legal, and Privacy on requirements.
Stakeholder & Market Impact
- Ensure technology enablessuccessful product launches and lifecycle management, tailor solutions to local market dynamics and care pathways
- Champion customer 6centric design with providers, payers, and health systems;translate HCP and patient needs into product requirementsfor platform and workflow innovation
- Play a critical role incoordinating customers 6 engagementin technology aspects (connectivity, cyber security, privacy, etc.) and in contributing to building tech capabilities / strengthen tech skills of the commercialization teams
Required Qualifications
- Bachelor9s degree (e.g., Computer Science, Information Systems, Engineering, or Business). Master9s degree preferred.
- 12+ yearsin technology leadership withdirect experience leading line 6of 6business, engineering, data operations, or product teams;8+ years of people leadershipoperating at scale in matrixed environments
- Demonstrated ability toapply technology to solve business problemswith exceptional communication, influence, and stakeholder partnership across senior levels.
- Experience withbusiness processes(bids & tenders, order to cash, customer engagement etc.) 6 andtheir interface with foundational technology platforms(ERP, CRM, MES etc.)
- Proven track record inproduct management, agile delivery, andportfolio governance;ability to connectroadmapsto measurable outcomes
- Fluency withcloud, APIs, data platforms, analytics, and AI/ML/GenAI;hands 6on leadership implementing these capabilities beyond pilot stages
- Experience modernizing legacy environments while introducingnew digital and AI 6enabled solutionssafely and compliantly.
- Proven collaborator with demonstrated ability to influence decisions across a complex, matrixed organization to drive alignment, deliver scalable solutions, and advance strategic priorities to support business needs.
Preferred
- Healthcare commercialdomain exposure (e.g., CRM, Website Optimization, SEO, Marketing, Education, XR/VR).
- Demonstrated experience working with clinical, commercial, and supply chain stakeholders acrossmulti 6country regional footprints.
- Demonstrated successhiring and developingoutstanding technical and product talent; recognizedexecutive presenceand change leadership.
#JNJTech
#LI-Hybrid
Required Skills:
Preferred Skills:
Business Alignment, Business Architecture, Business Process Design, Business Savvy, Computer Programming, Developing Others, Human-Computer Interaction (HCI), Inclusive Leadership, Industry Analysis, Leadership, Platform as a Service (PaaS), Product Knowledge, Software Development Management, Strategic Change, Succession Planning, Tactical Planning, Technical Credibility
The anticipated base pay range for this position is :
$178,000 - $307,000
Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company9s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company9s long-term incentive program. Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation 6120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington 656 hours per calendar year Holiday pay, including Floating Holidays 613 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave 6 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave 6 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave 6 10 days Volunteer Leave 6 4 days Military Spouse Time-Off 6 80 hours Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits
