Senior Director, Clinical Research Operations

Vitalief

$120K — $150K *
Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; Master's strongly preferred in related fields.
  • 7-10 years of clinical research operations experience; 3-5 years in leadership roles.
  • Proven track record in launching multi-location clinical research operations.
  • Experience in multi-site clinical settings, especially within academic health institutions.
  • Expertise in managing complex clinical trials, particularly in drug and device sectors.
  • Strong familiarity with regulatory compliance and study start-up processes.
  • Cardiovascular research experience is highly preferred.

Responsibilities

  • Design and launch a scalable Cardiovascular research pilot across multiple sites.
  • Align research strategies with institutional priorities through collaboration with leadership.
  • Establish standardized workflows and performance metrics for research operations.
  • Enhance investigator engagement to boost research participation across service lines.
  • Develop scalable infrastructure to streamline study activation timelines and support growth.
  • Manage complex, cross-functional initiatives in a matrixed governance environment.
  • Transition research conduct from opportunistic to a strategic, scalable enterprise.

Benefits

  • Full-time position with comprehensive benefits package.
  • Opportunity to lead transformative clinical research initiatives.
  • Work with multi-location community hospital systems.
  • Engage with executive and clinical leadership on impactful research strategies.
Full Job Description
POSITION OVERVIEW
We are seeking a highly experienced, strategic yet hands-on Clinical Research Operations Leader to join our delivery team as a full-time, fully benefited employee. In this role, you will partner with a multi-location community hospital system to transform its research enterprise into a scalable, high-performing, world-class clinical research operation.

As the primary subject matter expert (SME), this leader will collaborate closely with the Vitalief delivery team to design and implement enterprise-level operational initiatives, with a strong emphasis on Non-Oncology programs and enhancing cross-system communication and coordination. A central focus of the role will be leading the operational build-out and execution of a Cardiovascular clinical trials pilot, including infrastructure development, staffing strategy, workflow optimization, and technology deployment.

KEY RESPONSIBILITIES - What Success Looks Like:
  • Successful design, launch and operational stabilization of a scalable Cardiovascular research pilot across multiple hospital campuses and ambulatory sites.
  • Aligned research strategy with institutional priorities through close partnership with executive, clinical, and administrative leadership.
  • Established standardized workflows, SOPs and enterprise-wide performance metrics for research operations.
  • Strengthened investigator engagement and increased research participation across service lines.
  • Established scalable infrastructure and service line activation frameworks, in collaboration with investigators and sponsors, to reduce study activation timelines, enhance start-up predictability, and support sustainable research growth.
  • Successfully managed cross-functional initiatives within matrixed reporting environments and complex academic-clinical governance structures.
  • Transition from opportunistic research conduct to a deliberate, strategic, and scalable clinical research enterprise.

QUALIFICATIONS
  • Bachelor's degree required; Master's degree in Clinical Research Administration, Public Health, Nursing, or related field strongly preferred.
  • Minimum of 7 to 10 years of progressive clinical research operations experience, including 3 to 5 years in leadership or management roles.
  • Experience building and launching a clinical research multi-location operation from scratch, enabling timely initiation of multiple studies across diverse therapeutic areas.
  • Demonstrated experience leading and supporting complex multi-site clinical research settings, including academic medical centers, affiliated and non-academic health systems, and disparate research locations.
  • Demonstrated experience managing complex drug, device, adaptive, or multi-arm trials.
  • Cardiovascular clinical research experience strongly preferred.
  • Expertise in study start-up optimization, IRB processes, and regulatory compliance.
  • Experience with CTMS platforms (e.g., OnCore) and Epic research integration.
  • Strong knowledge of research billing compliance and Medicare clinical trial requirements.
  • Proven ability to develop SOPs, quality systems, and performance dashboards.
  • Experience strong relationships with sponsors and CRO partners to enhance site reputation and repeat business opportunities.
  • Strong executive presence with the ability to influence across matrixed environments.
  • Demonstrated success leading operational transformation or research program development initiatives.

PHYSICAL DEMANDS: Standing, sitting, walking, visual perception, talking and hearing. Lifting up to 20lbs.

IMPORTANT NOTE: Vitalief partners with clients such as major medical centers and academic institutions that often requires all on-site resources such as prospective Vitalief consultants to be inoculated annually for Influenza and successfully pass a Mantoux Tuberculin Skin Test (TST) for Mycobacterium Tuberculosis.

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