Job Description

Harvard University Information Technology's (HUIT) Office of Digital Accessibility Services (DAS) is a dynamic team that inspires, leads, and educates our colleagues about the importance of, and their role in, making Harvard's content and technology inclusive and accessible to everyone. We value passion and dedication to our mission, empathy and collaboration, and a respectful working environment.

DAS seeks a Senior Digital Accessibility Testing Consultant with experience and interest in testing and evaluating the accessibility of web sites, applications, and documents. This is one of several roles in the team to support the University's efforts, including the implementation of a university-wide digital accessibility policy and promotion of digital inclusion across the institution. The team works with designated digital accessibility liaisons to implement campus-wide training, communications, and provide resources to support this initiative. The Senior Digital Accessibility Testing Consultant, reporting to the Manager of Digital Accessibility Development, will work alongside team members to perform accessibility testing and assessments, provide consultation and guidance, and deliver customer service of the highest caliber. The incumbent will play a key role in assessing and improving campus technology accessibility across a variety of settings as part of a large, multiyear effort facilitated by the DAS team.

This is a term limited position that will end 6/30/2027.

Job-Specific Responsibilities:

Testing and Assessment

• Test websites, applications, and documents for accessibility barriers with a combination of manual testing processes and automated testing tools.
• Reliably and consistently identify, document and report on accessibility issues found.
• Provide guidance and documentation on methods and efforts required to address accessibility issues identified.
• Collaborate with the team to test and provide efficient, effective, and accurate guidance.

Project Management & Process

• Works across a portfolio of websites and applications to provide established deliverables.
• Contributes to planning and documentation of tools and processes.
• Works as a conduit between DAS, campus liaisons, and partners in schools and departments.

Qualifications

Basic Qualifications:

Basic Qualifications are the minimum threshold a candidate must meet in order to be considered for this role.

• Minimum of 5 years' post-secondary education or relevant work experience

Additional Qualifications and Skills:

The following qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.

• Understanding of Web Content Accessibility Guideline (WCAG), Accessible Rich Internet Guidelines (ARIA) Web Standards (HTML, CSS, and JavaScript) and related technologies.
• Ability to quickly trouble shoot and identify accessibility barriers.
• Fluency with assistive technologies such as JAWS, NVDA, ZoomText, Dragon Naturally Speaking - and understanding of the experience for those using assistive technologies - or other accessibility features.
• Knowledge of compatibility issues affecting assistive technology use with common enterprise and/or Harvard's systems.
• Excellent written, verbal, interpersonal and communication skills.
• Shows enthusiasm, interest, and flexibility in acquiring new or emerging technology skills.
• Drupal, WordPress or PHP experience a plus.
• CPACC, WAS, ADS (IAAP) or other relevant certifications.
• Familiarity with higher education technology landscape and Harvard experience preferred.

Certificates and Licenses:

• Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred.

Physical Requirements

• Familiarity with WCAG 2.1 AA standards for web accessibility.

Additional Information

• Appointment End Date: This is a fully benefited, full-time Harvard University position that has been funded through 6/30/27. There is the possibility of renewal, contingent upon your work performance meeting the needs of the department and the continued availability of funding designed to support the position.
• Hybrid: Onsite as needed with advance notice.
• Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position
• Pre-Employment Screening: Identity
• Other Information:
  Please provide a cover letter and resume as one document with your application.
  This position has a 180-day orientation and review period.
  Accessibility: Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request an accommodation or have questions about the physical access provided, please contact our University Disability Resources Department

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Work Format Details

This position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University's Policy on Employment Outside of Massachusetts. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Salary Grade and Ranges

This position is salary grade level 058. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information.

Benefits

Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:

• Generous paid time off including parental leave
• Medical, dental, and vision health insurance coverage starting on day one
• Retirement plans with university contributions
• Wellbeing and mental health resources
• Support for families and caregivers
• Professional development opportunities including tuition assistance and reimbursement
• Commuter benefits, discounts and campus perks

Learn more about these and additional benefits on our Benefits & Wellbeing Page.